NC-485X Network Converter
Application Note
Page 10 of 13
P/N: 01967-001 Rev. C
4.0
Ethernet Troubleshooting Guide
This section provides some basic troubleshooting information should you have trouble connecting to
a LAN-520X.
NOTE: This section assumes you have a working knowledge of computer networks. For the
troubleshooting process, you should consult with the system or network administrator.
4.1
Verify the LAN-520X Settings
1. Verify the Channel 1 settings as described in the LAN-520X Installation Guide (p/n 01504-001).
2. Verify the Channel 2 settings as described in “Channel 2 Configuration Settings” on page 4.
4.2
Verify the LAN-520X is Online
1. Ping the IP address of the LAN-520X. If the ping fails, that means a communication connection
cannot be made. Possible reasons are:
-
There is no power to the LAN-520X unit.
-
The IP address was not programmed properly.
-
Another device on the network has that same IP address.
-
The IP address is unreachable to that segment of the network.
Contact the system or network administrator to resolve these issues.
4.3
Troubleshooting the LAN-520X with the NC-485X
This troubleshooting section deals with possible problems using the LAN-520X with the NC-485X. If
the solutions offered here do not work, be sure to also consult the LAN-520X Installation Guide (p/n
01504-001) or the PXL-500/PXL-510 Quick Start Guide (P/N 01918-001).
Figure 8: LAN-520X LED
