Technical Support
7-7
An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the following
information available before you call:
PIO-SSR Board
Configuration
Model
Serial Number
Revision code
Base address setting
Interrupt level setting
Number of channels
Output signal (V or I)
Mode (uni. or bip.)
Output span
Number SSH-8 boards
Number EXP boards
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Computer
Manufacturer
CPU type
Clock speed (MHz)
KB of RAM
Video system
BIOS type
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Operating System
Windows version
Windows mode
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Software package
Name
Serial Number
Version
Invoice/Order Number
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Compiler
(if applicable)
Language
Manufacturer
Version
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Accessories
Type
Type
Type
Type
Type
Type
Type
Type
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