Appendix
62
Symptom
What you should check
Page
Battery usage
time is short.
Is the product fully charged?
• Charge the product until the
red charging light goes off.
P. 17
Is the internal battery end-of-life?
P. 45
Is the product left in the place for
a long period where " " (out of
service area) appears?
P. 26
End/Stop the applications or
functions which are not used.
−
Cannot connect
to the party and
the phone beeps
even though a
call is made.
Is the product out of the service
area or in an area where the
signal is weak?
P. 26
The wireless line is extremely
busy or the party is calling. Retry
later.
−
Display is dark.
Is the temperature of the product
or battery high? The display may
become dark depending on the
temperature of the product.
−
Cannot hear/hard
to hear the other
party's voice.
Place your ear hole to the
receiver.
P. 8
P. 10
Settings made
for specified
contacts do not
work.
Is the caller ID notified? If the
caller does not notify the caller
ID, ringtone setting in Contacts is
not effective. Group's incoming
settings in Contacts is not
effective, either.
−
If you cannot find the solution to your problem in the above
items, refer to the au Customer Support site "
トラブル診
断
" on the website shown below. (Displayed language is
Japanese only.)
http://cs.kddi.com/support/komatta/kosho/trouble/
After-sales service
■
When asking for repair
For repair, contact Keitai Guarantee Service Center.
During the
warranty
period
Repairs will be done based on the terms of
services of the free-of-charge repair warranty.
Outside the
warranty
period
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
* The warranty period is one year from the day when you purchase the
product.