65
Appendix
■
au Nano IC Card 04
The au Nano IC Card 04 is lent to you by au. In case of
loss or damage, the card will be replaced at your expense.
When malfunction is suspected, or in case of theft or loss,
contact an au shop or PiPit.
■
au after-sales service information
Service
Keitai Guarantee Service
plus LTE
Member
Nonmember
Replacement
mobile phone
delivery service
Spontaneous
failure
1st
year
Free of
charge
N/A
2nd
year
or
later
Refer to the
table of the
service charge
in "Replacement
cell phone
delivery service"
(Member)
service charge.
Partially damage,
water soak,
irreparable
damage, theft or
loss
Service
Keitai Guarantee Service
plus LTE
Member
Nonmember
Holding over
and repair
Spontaneous
failure
1st
year
Free of
charge
Free of
charge
2nd
year
or
later
Free of
charge
(three-year
warranty)
Actual
cost
Partially damage
Customer
charge
Upper limit:
5,000 yen
Water soak,
irreparable damage
Customer
charge
10,000 yen
Theft, loss
N/A
N/A
(model
change)
Charge amounts are all tax excluded
