9
customer and billed C.O.D. unless otherwise directed.
Kasco Marine also accepts Visa and MasterCard credit
card payments. Kasco Marine will call for credit card
information upon completion of the estimate at the
customer’s request.
All other warranty and repair inquiries should be
directed to Kasco Marine, Inc. at 715-262-4488 or
[email protected]
.
any way from original shipment. Cuts in the power
cord are not covered under warranty.
The Light Kit is damaged by unauthorized tampering.
Warranty Claim Procedure:
The warranty coverage can be established by the date
of purchase receipt or by calling Kasco Marine, Inc.
Please call Kasco Marine at 715-262-4488 prior to
shipping to receive a Return Authorization Number
and/or Repair Form, then ship to:
Kasco Marine, Inc. 800 Deere Rd.
Prescott, WI 54021 Attn: Repairs
You can also email Kasco at [email protected].
Note: Please contact Kasco to determine if the main
power cord needs to be returned to be considered for
warranty. The power cord may be needed to diagnose
the failure.
Please include the Repair Form received from Kasco
Marine or your local distributor with the shipment. If
no Repair Form is available, include your name and
physical address for return delivery of the repaired
Light Kit and a daytime phone number and/or e-mail
address for correspondence regarding the warranty
claim.
Any expedited shipping method for the return of the
unit is at the customer’s expense. Kasco Marine will
return units repaired under warranty at our expense via
ground freight
Non-Warranty Repairs:
Most failed equipment can be repaired at substantially
lower costs than replacement with new. If your light
kit requires repair and is no longer covered under
warranty, please contact Kasco Marine for current
repair pricing. Please ship according to the instructions
in the previous section. Again, it is best to call ahead
for a Return Authorization Number and/or Repair
Form so we know the repair is coming.
All light kits that are rejected for repair will be
destroyed unless otherwise directed by the customer.
If the customer would like the Light Kit returned, it
will be restored as closely as possible to the condition
in which it was received and shipped at the customer’s
expense for shipping and handling charges.
Billing:
All non-warranty repairs will be returned to the