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22. TROUBLESHOOTING

Trouble or Problems with Your Wheelchair:

You can inspect the following before taking your wheelchair to a local KARMA wheelchair dealer.

If you cannot solve the problem by yourself, contact your local KARMA wheelchair dealer for help.

Problem

Checking Points and Corrective Action

My wheelchair
does not start

Is the power turned OFF?

Turn ON the power.

Do the batteries still have power?
Is the battery indicator light not on?

Charge the batteries.

Is the charger plugged into the wheelchair?

Unplug the charger and put it away.

Is the seat release lever to be locked?

Unlocked the seat release lever.

Содержание Morgan Series

Страница 1: ...1 Powered Wheelchair User s Manual Morgan Series Morgan Sling Seat Morgan Seat Morgan KISS Seat...

Страница 2: ...2 release 04 2019...

Страница 3: ...alator 17 7 You and your Karma service provider 17 8 Classification intended use 17 8 1 CE marking 17 9 Safety 19 9 1 Before Driving 19 9 2 Traffic Rules 19 9 3 Practice Driving 19 9 4 No Passengers 1...

Страница 4: ...cable tie location 30 13 2 How to operate your wheelchair 31 13 3 VR2 Controller Control panel with lighting control 31 13 3 1 Power ON OFF 31 13 3 2 Locking Unlocking 31 13 3 3 Adjusting the driving...

Страница 5: ...er 40 14 2 Tyres 40 15 How to Adjust Your Wheelchair 41 15 1 The footrests 41 15 1 1 Swing Away and Detach Footrest 41 15 1 2 Vertical Swing away Footrest 41 15 1 3 Stump Footrest 41 15 1 4 Elevating...

Страница 6: ...7 5 transportation using Dahl docking station 81 17 6 mounting of the Dahl locking adapter on the wheelchair 82 17 7 locking procedure 86 17 8 unlocking procedure 87 17 9 Manually unlocking in case of...

Страница 7: ...tery Diagnostics Indicator 105 23 specifications 107 23 1 The Morgan series static stability 110 24 CLEANING RECYCLING 111 24 1 Cleaning 111 24 2 Post Consumer Recycling 111 25 WARRANTY 112 25 1 Seria...

Страница 8: ...ng Shiang Chia Yi 621 Taiwan www karma com tw European representative Karma Mobility Ltd Unit 6 Target Park Shawbank Road Redditch B98 8YN United Kingdom phone 44 0 845 630 3436 info karmamobility co...

Страница 9: ...9 3 Declaration of conformity Morgan Series...

Страница 10: ...th your product This way you are always able to find additional information when needed Karma runs the policy of continuously product improvement Therefore pictures of products or options as shown in...

Страница 11: ...nd type of the product stands for indoor and outdoor use Class B stands for the date of production this icon stands for the maximum driving speed this icon stands for the maximum slope to drive on thi...

Страница 12: ...manual are explained below Pay special attention to the parts marked with these symbols WARNING Improper use could lead the user to severe injury or death CAUTION Improper use could lead the user to...

Страница 13: ...s in the presence of a qualified healthcare professional BEFORE attempting active use of the powered wheelchair For individuals with balance problems practice mounting and dismounting activities WITH...

Страница 14: ...exit the powered wheelchair turn the power OFF This will ensure that the powered wheelchair will not drive Turn the power OFF while the wheelchair is not in use Otherwise injury and or damage to the...

Страница 15: ...tructions DO NOT under any circumstances cut or remove the round grounding prong from any plug Some devices are equipped with three prong grounding plugs for protection against possible shock hazards...

Страница 16: ...the joystick rubber boot is damaged in any way as moisture can damage the control system Should your chair should get wet please dry it as soon as possible to help avoid any damage 6 6 Stairways DO NO...

Страница 17: ...n this manual must be performed by a qualified technician They also have the service manual with a complete list of maintenance required to keep your Karma wheelchair in top performance Check the warr...

Страница 18: ...i tippers pelvic belt or other additional safety accessories WARNING When prescribing wheelchairs for use by full or partial amputees above or below knee single or double or other conditions that affe...

Страница 19: ...e follow pedestrian traffic lights and comply with the traffic regulation 9 3 Practice Driving Before you are familiar with the operation of your wheelchair please practice in a wide and open area lik...

Страница 20: ...with heavy traffic mud excessive gravel or bumps snow and ice These conditions may damage your wheelchair Avoid roads that are too narrow or by a canal waterway without any fence hedge Also avoid plac...

Страница 21: ...iving on gravel roads or ramps The maximum obstacle climbing ability is 6 cm for the Morgan series Exceeding this obstacle height will damage your wheelchair and void your warranty Figure 2 5 When neg...

Страница 22: ...User Weight Limit Refer to Max User Weight in Section 10 SPECIFICATIONS the user weight is set to a maximum of 136kg Exceeding maximum user weight can damage your wheelchair and cause malfunctions yi...

Страница 23: ...c information about the problems with EMI known sources of EMI and protective measures either to reduce the possibility of exposure or to minimize the degree of exposure This section also shows some c...

Страница 24: ...unavoidable However we believe that by following the warnings listed below your risk to EMI can be greatly minimized 11 2 The sources of radiated EMI can be broadly classified into three types Hand he...

Страница 25: ...vers such as citizens band CB radios or turn ON personal communication devices such as cellular phones while the powered vehicle is turned ON Be aware of nearby transmitters such as radio or TV statio...

Страница 26: ...roller 8 Positioning belt 9 Charger socket 10 Captain seat 11 Legrest 12 Calf belt 13 Footplate 14 Battery box front The Captain seat has flip up height adjustable armrests The height adjustable footr...

Страница 27: ...be selected as solid or air filled tyres The rear caster wheels are solid Additionally the tyres are available in grey or black The LED lights in the front and rear provide a clear and bright light I...

Страница 28: ...roller 10 Charger socket 11 Sling seat 12 Legrest 13 Calf belt 14 Footplate The Sling seat has flip up height adjustable armrests The height adjustable footrests can swing away sideways and can be tak...

Страница 29: ...a modular multi adjustable seating systems which can provide optimal seat comfort and support it has the option for a power cline backrest with biomechanical shear reduction Its armrests are fully ad...

Страница 30: ...controller cable ties become loose please refer to the below figure for the locations to fasten the cable ties and follow the instructions 1 At Section A see the figure below loosen the cable and lea...

Страница 31: ...oystick movements as detailed next CAUTION Never tighten the cable ties to tight This will damage the internal cores of the wires and can cause the wheelchair to fail without Actuators With Actuators...

Страница 32: ...top speed is shown on the Speedometer and can be adjusted using the Increase Speed and Decrease Speed buttons In the 5 speed mode pressing the Increase Speed and Decrease Speed buttons steps between...

Страница 33: ...your forward reverse speed Therefore please gradually slow down and come to a complete stop well before any obstacles or danger To park the wheelchair be sure to park on flat ground and then turn the...

Страница 34: ...n the power on 2 Press the Seat Function Button once to toggle the control unit from Drive mode to Seat mode Powered tilt or recline function will be active as the Tilt Indicators or Recline Indicator...

Страница 35: ...ns are only included on the Joystick Module with lighting control Each of the controls is explained within this section 13 4 1 Joystick The primary function of the joystick is to control the speed and...

Страница 36: ...can also be used to lock the wheelchair with a hardware key See the chapter about locking and unlocking for detailed information 13 4 4 R net joystick module buttons 13 4 5 On Off Button The On Off b...

Страница 37: ...rofiles is dependent on how the control system is programmed Depending on the way the control system has been programmed a momentary screen may be displayed when the button is pressed 13 4 11 Hazard W...

Страница 38: ...ontrol system is set to latched drive or actuator control operation then the polarity of the jack input is reversed to affect a failsafe system meaning this input will provide an External Profile Swit...

Страница 39: ...to make sure the batteries are fully charged before going on a long journey In wintertime the batteries may respond slowly and the drive range may also be reduced You must store your wheelchair indoor...

Страница 40: ...lways ensure that the wheelchair is in Drive Mode before using the wheelchair i e Before turning on the controller When the wheelchair is in Freewheel Mode make sure that there s an attendant that can...

Страница 41: ...To swing away and detach the footrests pull the swing away lever Figure 5 3 1 3 then you can swing away and or detach the footrests Figure 5 3 1 4 It can make transferring in and out of the wheelchai...

Страница 42: ...nt Raise the footrest to an appropriate angle to accommodate the user s leg position and flexibility Figure 5 3 1 14 Before descending the footrest be sure to hold it and prevent it from dropping sudd...

Страница 43: ...wheelchair easier Calf support adjustment Use the 5 Allen Key Wrench to loosen the screw and adjust the calf support to accommodate the user s leg position and flexibility Figure 5 1 3 20 Re tighten...

Страница 44: ...8 Figure 5 1 3 19 Figure 5 1 3 20 Figure 5 3 1 21 Figure 5 3 1 22 Figure 5 3 1 23 Figure 53 1 24 Figure 5 3 1 25 Footrest Adjustment in Longitudinal Fore Aft Position For Sling seat and Captain seat P...

Страница 45: ...e the same as those described on 5 3 2 2 1 Make sure the cable is properly routed and fastened after adjusting the footrest Figure 5 3 2 5 Figure 5 3 2 3 Figure 5 3 2 4 Figure 5 3 2 5 Footplates Adjus...

Страница 46: ...3 3 3 Figure 5 3 3 4 Use the 4 Allen Key Wrench to loosen the screws Figure 5 3 3 5 Adjust the footplate left right forwards or backwards Re tighten the bolt Figure 5 3 3 6 Use the 17 box end Wrench...

Страница 47: ...e footplate assembly angle for the needs of the user use the 5 Allen Key Wrench to loosen the bolts on both sides Figure 5 3 4 3 The adjustable angle is 5 0 5 10 and 15 Ensure the footplate assembly d...

Страница 48: ...tighten the bolts Figure 5 3 5 2 Figure 5 3 5 1 Figure 5 3 5 2 Morgan with KISS seat Detachable T Armrest set adjustment Detachable T Armrest set is shown as Figure 5 3 5 3 The whole armrest assembly...

Страница 49: ...hen adjusting the whole armrest pad assembly forwards or backwards use the 4 Allen Key Wrench to loosen the screw used to fixing the armrest adjustable frame The total range of adjustment is 5cm in in...

Страница 50: ...6 6 Figure 5 3 6 7 Table 6 1 Armrest angle adjustment table Table 6 2 Back pad angle adjustment table Flip Back Reclining Armrest Flip Back reclining armrest is shown as Figure 5 3 7 1 By pulling the...

Страница 51: ...base block forwards or backwards and re tighten the screw Figure 5 3 7 5 Use the 4 Allen Key Wrench and the 10 box end Wrench to remove the screws and nuts Adjust the armrest to accommodate the user...

Страница 52: ...n Key Wrench to loosen the screws A and remove the screw B on both sides of the back support frame Adjust the base plate forwards or backwards to accommodate the user s needs Figure Re tighten the scr...

Страница 53: ...C Figure 5 3 8 9 Use the 5 Allen Key Wrench to remove the screws D Move part E and F inwards or outwards to adjust the seat width in order to meet user s needs Re tighten all screws Figure 5 3 8 10 W...

Страница 54: ...Figure 5 3 8 12 Figure 5 3 8 13 Figure 5 3 8 14 Figure 5 3 8 15 KISS Seat with Reclining Option KISS Seat with recline option is shown as Figure 5 3 8 14 The procedures to adjust the seat width are a...

Страница 55: ...e 5 1 to see whether it is necessary to adjust the plates and Figure 5 3 9 4 Figure 5 3 9 8 If it necessary to adjust the adjustable seat height plate carry out the following steps Use the 5 Allen Key...

Страница 56: ...at Height Adult Seat Height pediatric 1 B R2 1 C P5 F2 0 46 5 46 5 3 C R2 1 B P5 F1 0 49 49 2 A R1 2 B P5 F1 0 51 51 1 A R2 1 B P5 F3 3 51 50 5 2 A R2 2 B P5 F4 3 53 5 53 1 A R2 1 C P5 F2 6 52 51 3 B...

Страница 57: ...Use the 5 Allen Key Wrench to loosen the screws from P A and D on both sides of the seat base Figure 8 Remove the screw from R2 to R1 according to table 5 2 if it is necessary But do not tighten it s...

Страница 58: ...F1 A 4 2 R1 E 6 F 7 6 51 5 51 P F2 A 4 1 R1 D 6 E 7 6 54 53 5 P F1 A 3 E 1 R2 9 52 51 P F2 A 3 2 R1 E 6 F 7 9 54 53 15 5 Backrest Angle Adjustment Morgan with Captain Seat The level for adjusting the...

Страница 59: ...4 Re tighten knobs to fasten the backrest The range of adjustable angle is between 1 11 Figure 5 3 10 3 Figure 5 3 10 4 Morgan with KISS Seat Manual Recline KISS Seat with manual reclining option is...

Страница 60: ...location of headrest Figure 5 3 11 1 and 5 3 11 2 Figure 5 3 11 1 Figure 5 3 11 2 Figure 5 3 11 3 Morgan with Sling Seat Use the 4 Allen Key Wrench to loosen the screw below the headrest There are fou...

Страница 61: ...e sure the pin B is in alignment with the slot C Figure 5 3 11 14 Figure 5 3 11 15 Turn and tighten the lever A Use the 3 Allen Key Wrench to loosen the screw D The head support can be rotated or move...

Страница 62: ...Figure 5 3 11 11 Figure 5 3 11 12 Figure 5 3 1 13 Figure 5 3 11 14 Figure 5 3 11 15 Figure 5 3 11 16 Figure 5 3 11 17 Figure 5 3 11 18 Figure 5 3 11 19 Figure 5 3 11 20 Figure 5 3 12 1 Figure 5 3 12...

Страница 63: ...11 3 Use the 4 Allen Key Wrench to loosen the screws C The trunk support can be moved up or down Re tighten all screws Figure 5 3 13 4 Use the 4 Allen Key Wrench to loosen the screws D The trunk supp...

Страница 64: ...rench to loosen the screws E The hip support pad can be rotated or moved inwards or outwards Figure 5 3 14 1 Figure 5 3 14 2 Figure 5 3 14 3 Figure 5 3 14 4 Figure 5 3 14 5 Figure 5 3 14 6 15 9 Pommel...

Страница 65: ...screw and nut The pelvic belt can be installed at point A B or C Re tighten the screw Figure 5 3 16 2 The pelvic belt can also be fixed at slot C to meet the user s needs Figure 5 3 16 2 In order to...

Страница 66: ...ller is turned off Flip up the footplates and swing the footrests to the side Shift your body weight out of the wheelchair to the place you re transferring to 16 3 Starting and Driving Make sure the w...

Страница 67: ...assembly on the chassis WARNING For your own security read and obey all the instructions before proceeding the installation If the seat assembly and the chassis are packed in different package when de...

Страница 68: ...D Clevis Pin 60L 1 E M8 35LScrew M8 Nut 4 F M8 16L Screw Spring Washer Flat Washer 2 G M6 20L Screw Cup Washer 2 H M6 40L Screw Cup Washer 2 I E RING 1 Take the seat assembly out of the package Figure...

Страница 69: ...prevent it from being damaged or pulled when the actuator is operated between the uppermost position and the lowermost position Figure 5 3 19 7 Take the tilt actuator and the fixing bracket out of th...

Страница 70: ...r sets of screws and nuts Two sets are used for either side Figure 5 3 19 10 Figure 5 3 19 10 Insert hex head shoulder bolt into the upper hole on the base of the tilt actuator Use the hex Nylon dome...

Страница 71: ...e Figure 5 3 19 16 Use part F to fix seat frame Make sure the two screws are properly tightened Figure 5 3 16 17 CAUTION Ensure the hex head shoulder bolt is installed at the correct position when ins...

Страница 72: ...ngle limitation and the controller which are under the seat Figure 5 3 19 18 CAUTION Ensure all cables are appropriately connected Each can be identified by the color or the type of connectors Figure...

Страница 73: ...iving please adjust the switch Figure 5 3 19 21 CAUTION In some situations it could be not safe to recline or tilt the seat when driving on a slope For safety the switch is used to inhibit the user fr...

Страница 74: ...int being able to withstand the mass of the wheelchair in case of an accident or to prevent the wheelchair from sliding or tilting while driving Check that the wheelchair is properly fastened and that...

Страница 75: ...pant Restraint System rated for the wheelchairs weight must be used to secure the wheelchair and user during transportation in a road vehicle c The restraint system must be fixed on the specific point...

Страница 76: ...tical and horizontal direction The straps must be connected to the vehicle at suitable anchor points Make sure that the tire pressure is at the recommended level so the straps can have maximum effect...

Страница 77: ...1781 We advise you to use a similar system or a system that is equally specified It is very important to use the safety belt in the right angles according to the wheelchair user The angle for the pelv...

Страница 78: ...he horizontal as shown in figure above a steeper greater angle within the preferred zone is desirable belt restraints should not be held away from the body by wheelchair components or parts such as th...

Страница 79: ...Both pelvic and upper torso belts should be used to reduce the possibility of head and chest impacts with vehicle components When possible other auxiliary wheelchair equipment should be either secured...

Страница 80: ...at the airline may provide When transported by air the wheelchair will be put with other goods in a confined space Therefore it is important to take preventive action to minimize transport damage to t...

Страница 81: ...easier to lock down the wheelchair for occupied transportation It can be used also for wheelchair users who want to drive the car by themselves The system is self locking and can be release by pushin...

Страница 82: ...a special kit for Morgan chassis which included the special part required for mounting the Dahl docking plate inside the battery box of Morgan This kit is available at an authorized supplier under Ka...

Страница 83: ...es with the mounting set Tighten the bolts firmly 3 Now take the Dahl spacer Dahl part no 500673 docking plate Dahl part no 500561 and 5 special Dahl high grade steel 14 9 Torx bolts Dahl part no 5028...

Страница 84: ...the Dahl Docking station The mounting of the Dahl docking station into your vehicle shall only be executed by an authorized car adaptation company They will get the right support and information from...

Страница 85: ...85 Dahl Docking station Dahl docking station mounted on the floor Docking station and docking plate on chassis...

Страница 86: ...chair is now locked in to the docking station the light on the control panel will light up de LED showing the wheelchair is locked in correctly Now switch the wheelchair off WARNING If the wheelchair...

Страница 87: ...of time After that time the bolt will lift up again and lock the Docking station Make sure you drive your wheelchair out of the Docking station in this time window of the unlocked position If not you...

Страница 88: ...is equally specified It is very important to use the safety belt in the right angles according to the wheelchair user The angle for the pelvis part 2 of the safety belt must be in angle of 30 75 with...

Страница 89: ...he horizontal as shown in figure above a steeper greater angle within the preferred zone is desirable belt restraints should not be held away from the body by wheelchair components or parts such as th...

Страница 90: ...possible other auxiliary wheelchair equipment should be either secured to the wheelchair or removed from the wheelchair and secured in the vehicle during transit so that it does not break free and ca...

Страница 91: ...he charging socket Figure 6 1 Figure 6 2 SUGGESTION Do not disconnect the charger cord if the charging is not completed The battery life will be seriously shortened or decayed if the batteries are rep...

Страница 92: ...as it may lead to fire or explosion of the battery When the batteryies are charged they may produce hydrogen Therefore do not smoke while charging and charge in a well ventilated area Never connect or...

Страница 93: ...es keep all foreign objects especially metal away from battery terminals When the batteries fail to function for environmental and safety concerns please contact any local recycle unit or KARMA suppli...

Страница 94: ...batteries be replaced if one battery is defective 18 6 Cleaning the batteries If a battery is contaminated by dirty water battery acid dust or other soil the battery will discharge quickly Therefore p...

Страница 95: ...er Is the joystick loose and or making noise Can the joystick be turned left and right smoothly Can the speed buttons be adjusted freely and do they function well Does the wheelchair stop when the joy...

Страница 96: ...ing Parts Refer to Section 7 7 L Joystick Control Unit I I I I 3 I 3 Power Module I I I I 3 I 3 Controller Buttons I I I I 3 I 3 Connection to the Electrical System I I I A Motor Operation and Noise I...

Страница 97: ...maging burns Should the liquid come into contact with skin rinse the area immediately and thoroughly with cool water If liquid comes into contact with eyes flush eyes immediately and seek medical atte...

Страница 98: ...om the front battery and keep them away from touching the terminals of the batteries Figure 6 16 Load the Batteries Load the batteries by reversing the procedures of Section 6 7 1 Remove the Batteries...

Страница 99: ...the rear cover Figure 6 3 6 4 Sling Seat Remove the actuator and the front battery Use two 17mm open end wrenches to remove the screws for fixing the upper end of the actuator Figure 6 17 Remove the...

Страница 100: ...ffected by the way you drive and use your wheelchair Inspecting Tire Tread please check the tread depth regularly Replace the tires when the tread depth is less than 0 5 mm The tires could be pneumati...

Страница 101: ...tronic components and PCB circuit board Please clean the vehicle by wiping it with either a dry or moist cloth Please take the vehicle to an authorized KARMA wheelchair dealer for repairs and adjustme...

Страница 102: ...eck for loose nuts and or bolts in the front and rear wheels If loose have them adjusted by a qualified technician Clean dirt dust and grease from exposed components A qualified technician can be foun...

Страница 103: ...IES The available optional accessories may be modified Please contact your dealer for more details 21 1 Morgan Sling seat 1 Parallel swing away controller 2 Hand Bar 3 Lighting 21 2 Morgan Captain sea...

Страница 104: ...act your local KARMA wheelchair dealer for help Problem Checking Points and Corrective Action My wheelchair does not start Is the power turned OFF Turn ON the power Do the batteries still have power I...

Страница 105: ...tor has a short circuit to a battery connection Connect your service agent 6 signals The wheelchair is being prevented from driving by an external signal Please remove the charger 7 signals A joystick...

Страница 106: ...106 Please paste the stickers on the controller panel according to the tables listed below Seat Type Location A Location B Seat Type Location A Location B SL TR KS T SL T KS LT SL R KS TR KS R...

Страница 107: ...cline Powered Tilt 5 23 Powered Recline 0 32 Manual Recline 0 65 Manual Recline 0 45 Suspension 6 Wheels Suspension Motor Nominal Output Max Output 450W 4P Max Output 1100W Batteries 50Ah 2 Controller...

Страница 108: ...d lifting 6 3 0 3 6 with powered tilting only Back Angle 0 30 manual 0 80 powered reclining Armrest Height 200 300 150 250 Leg rest Length 330 480 adult 240 350 Manual Powered Tilt Recline Powered Til...

Страница 109: ...owered tilting 1050 940 650 1120 1420 with powered lifting and tilting Max User Weight 140 kg adult 100 kg pediatric Total Weight W Batteries 117 kg without powered tilting and lifting 124kg with powe...

Страница 110: ...Karma s Quality Control team sets the parameters of your central relay box controller for optimum performance within the regulations of EN 12184 These parameters were double checked by the QC team bef...

Страница 111: ...eep the nozzle at least 10 cm away from your wheelchair Casing wipe with a damp cloth After it is dry coat the casing with a light layer of wax if desired 24 2 Post Consumer Recycling A post consumer...

Страница 112: ...replacement Replaced parts will be the property of KARMA Warranty Duration and Parts Covered by the Warranty Please contact your local dealer 25 3 Items Not Covered The items listed below are not cove...

Страница 113: ...borne fallout chemicals tree sap et cetera stones hail windstorms lighting floods and so on Change of any material or component parts not authorized by KARMA Don t carry objects that may lead to the w...

Страница 114: ...e wheelchair was purchased for registration Warranty Form You may photocopy this from Full Name Gender Date of Birth Address Model Serial Number Date of Purchase Dealer s Data Name of the Store Phone...

Страница 115: ...s needs and desires in mind When it comes to user experiences we strive to be more caring empathetic and approachable Through our dedication and our mindfulness we look forward to bringing more confid...

Страница 116: ...116...

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