EVM Modules of the MS Series Technical Introduction and User’s Guide
31
8.
If the memory overflows while the message is being recorded, then the
dial tone is received. If the memory is full up to the limit and if one
attempts to record a new message, then the dial tone is received at that
moment.
9.
If not any of the messages listed above is entered, in case that message
is supposed to be announced, the dial tone is emitted again, or the
system proceeds to the next action according to the situation.
Defining Specific Entry Messages:
This program allows to define time intervals for different Entry Messages,
which will be announced to parties that call the system over the ACD line
within a day (like morning, afternoon and night). In this way more than one
Entry Message can meet the calling party.
8633 N HHMM
1
HHMM
2
Parameters:
N
: 0 First interval
The ACD message number 21 or 61
: 1 Second interval
The ACD message number 22 or 62
: 2 Third interval
The ACD message number 23 or 63
HHMM
1
:
Automatic starting time of the Specific Entry Message.
Format: Hour (00-23) Minute (00-59).
HHMM
2
:
Automatic exiting time from the Specific Entry Message.
Format: Hour (00-23) Minute (00-59).
Deactivation:
8633 9
Notes:
1.
If a message has been not recorded in its time, standard Entry
Message with the ACD message number 00 is heard.
2.
For EVM128, EVM48, EVM48S and EVM38S general-purpose
messages 21, 22 and 23; for EVM224S and EVM128S general-
purpose messages 61, 62 and 63 are played in the intervals.
PDF created with pdfFactory Pro trial version
