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When a failure is suspected...

Symptom

Cause and Solution

The monitor won’t turn on!

(The power indicator is off.)

• Make sure the monitor is plugged (

 P5 ).

• Check if the monitor is on.

The screen doesn’t come on!

• Check if cables are connected correctly (

 P5 ).

• Check if the computer is turned on.
• If the LED indicator is orange, the computer may be in 

power saving mode. Press any key on the keyboard to 

wake up the computer.

• The input signal frequency or screen resolution may not 

be appropriate for the monitor. Refer to the computer 

instruction manual and adjust the frequency and/or 

resolution.

• If the LED is red, there may be an error occurring. 

Contact your dealer. 

Images are not displayed 

properly.

The screen resolution may not be appropriate for the 

monitor. Refer to the computer instruction manual and 

adjust resolution.

When the power supply on 

the monitor used by the 

DisplayPort input was 

turned off, the monitor 

became unstable!

Data is communicated with DisplayPort while the 

computer is working. Please do not turn off the power 

switch on the monitor while displaying it by the 

DisplayPort input. Do not turn off the power supply on 

the monitor while the computer is working. Even if the 

power supply on the monitor is turned on again, screen 

might become unstable. Please turn on the power supply 

of the computer after turning on the power supply on the 

monitor.

The images of the 

DisplayPort input are not 

displayed properly!

The DisplayPort input might not be displayed well by the 

combinations of graphics card, driver and OS etc. For 

recommended graphics cards, please consult your dealer.

The OSD 

“Check the system settings” 

appears!

When color depth becomes 6 bpc due to effects by noise 

via DisplayPort, it appears.

Please change the setting, except 6 bpc, on its graphics 

card driver.

Содержание CL-S500 Series

Страница 1: ... use Please make sure to read the safety precautions first and keep this manual in a safe and easily accessible place for future reference 21 3 inch 54 cm Color LCD Monitor Installation Manual for system administrators Model CL S500BG0UA CL S500BG0EA CL S500BG2UA CL S500BG2EA ...

Страница 2: ...nformance test 14 Switching configuration data 16 Dynamic gamma function 18 Switching input source 20 Auto text mode function 21 Human presence sensor function 23 To fix the monitor orientation 24 How to display the Test pattern 25 DisplayPort setting 27 When using a USB hub 28 Reading light 30 Restore factory preset 31 Standby button Lock function 32 Operation button Lock function 33 Attaching an...

Страница 3: ...olled by a computer do not unplug the USB cable connected to this product Connection to IT Network Connecting to IT Network could cause unexpected risks Changing the connection to IT Network could cause occur new risks Changes in the IT Network includes change configuration add devices detach devices and update devices Specify these risks and execute the risk management ...

Страница 4: ...For the U S 2P For Europe 3P 2P conversion adapter DVI cable DVI DVI 3 0 m USB cable 3 0 m Operation manual 1 Installation manual 1 Utility disk Utility disk This product is packed with Utility disk Functions such as calibration display of test patterns and so on can be done by installing this disk QA Medivisor Agent LE to your PC Please refer to the manual on the disk for its usage and the instal...

Страница 5: ...able to the UP stream port on this product and the DOWN stream port on the computer or other USB hub when the product is controlled configuration change or quality control by the computer 4 Connect the supplied power cable between the AC inlet and the wall outlet 5 Turn on the monitor and the computer A C I N 2 4 3 DisplayPort cable or DVI cable For use in the U S For use in Europe This product is...

Страница 6: ...nect multiple monitors together using DisplayPort as below In relation to monitors and graphics cards supporting daisy chain please see our website for more details To the DisplayPort output of the computer DisplayPort cable DisplayPort cable DisplayPort cable ...

Страница 7: ...ation Note To use the monitor in portrait orientation a graphics card that supports vertical timing is required Our lineup of supporting graphics cards are recommended Contact your dealer for more information 1 Tilt the LCD panel upward 2 Lift the LCD panel to the top 3 Rotate the LCD panel 90 degrees 4 Lower the panel to the right height Be careful not to pinch your fingers when adjusting the pan...

Страница 8: ...urns 45 degrees sideways 5 degrees downward and 20 degrees upward Hold the monitor with both hands and adjust the angle slowly 5 degrees 45 degrees 45 degrees 20 degrees Be careful not to pinch your fingers when adjusting the panel angle Caution ...

Страница 9: ...ton Guide also disappears Operation Button Guide Operation Button Guide Standby power button Operation button D C B A The OSD INFORMATION 1 2 appears by pressing the MENU button You can move the cursor on OSD by using the button or the button and the displayed menu page is also shifted MENU 1 2 MENU 2 2 MENU 1 2 M E N U 2 2 D I S P L A Y P O R T U S B P O W E R R E A D I N G L I G H T F A C T O R ...

Страница 10: ...D i s a b l e A U T O T E X T D i s a b l e H S E N S O R D i s a b l e 5 M P INFORMATION 1 2 Model Total operating hours Operating hours since the last calibration EDID Maintenance information Serial number Dynamic gamma adjustment Resolution Auto text mode Human presence sensor state I N F O R M A T I O N 2 2 T P A T T E R N A A P M T G 1 8 O I Q D P E n a b l e U S B P O W A u t o R L I G H T H...

Страница 11: ...E Current luminance Current input source Current color Configuration number Current ambient Light Gamma setting Color setting Luminance setting 4 DICOM conformance test 1 Activate Operation Button Guide by pressing any one of operation buttons A C 2 Press the MENU button 3 Select DICOM CONFORMANCE TEST on MENU 1 2 and press the OK button And then the following OSD DICOM CONFORMANCE TEST appears as...

Страница 12: ...n 2 Config 3 Configuration 3 INPUT SOURCE l DisplayPort DisplayPort input DVI DVI input DYNAMIC GAMMA Disable Disable the function Enable Enable the function AUTO TEXT MODE Disable Disable the function Enable Enable the function HUMAN SENSOR Disable Disable the function Enable Enable the function FUNCTON FUNCTION1 Function for F1 button FUNCTION2 Function for F2 button EDID Auto Selection Detects ...

Страница 13: ...but the Power button can be locked by long press on the button or the button Note Items with mark indicate factory default setting FUNCTION buttons F1 or F2 can settings for these following function INPUT SOURCE CONFIGURATION DYNAMIC GAMMA AUTO TEXT MODE TEST PATTERN READING LIGHT USB POWER selection and USB power output USB POWER With USB UP connection No USB UP connection Power of monitor ON Pow...

Страница 14: ... F O R MA N C E T E S T R E S U L T MA X D E V I A T I O N L U M I N A N C E S t a b l e E L A P S E D T I ME 1 2 3 m i n S T A R T T E S T I N G Y e s N o Result of the last test indicates that the test has not been performed Continuous lighting time of the backlight Over 60 minutes Recommended Over 240 min indicates more than 240 minutes has elapsed Luminance status Stable Luminance is stable Re...

Страница 15: ...SULTS Test results Passed Max deviation 10 Failed Max deviation 10 Cancelled Test has been cancelled Passed Failed When Passed or Failed is followed by the test has been made under not recommended condition The test was performed in less than 60 minutes of continuous lighting time of the backlight If the test is continuously performed in less than 30 seconds Unstable is shown in LUMINANCE and is s...

Страница 16: ... A C 2 Press the MENU button 3 Select CONFIGURATION on MENU 1 2 by using the button or the button and press the OK button Secondly select Config1 Config2 or Config3 on OSD CONFIGURATION and press the OK button Setting method 2 You can make function buttons F1 or F2 available to switch the configuration data By doing so you can easily switch it with just a button The following steps tell you how to...

Страница 17: ...G H T 1 0 0 0 lx C O L O R 7 5 0 0 K x 0 3 0 0 y 0 3 1 5 I N P U T D V I C A L I B R A T I ON S E T T I N G C O N F I G 1 L UM I N A N C E 4 1 0 0 6 G A MM A D I C O M G S D F C O L O R 7 5 0 0 K x 0 2 9 9 y 0 3 1 5 5 M P CURRENT STATE Configuration setting number ...

Страница 18: ...on and press the OK button Secondly select Disable or Enable on OSD DYNAMIC GAMMA and press the OK button Setting method 2 You can make function buttons F1 or F2 available to switch the DYNAMIC GAMMA By doing so you can easily switch from Disable to Enable by using a button The following steps tell you how to functionalize the F2 button 1 Activate Operation Button Guide by pressing any one of oper...

Страница 19: ... U R e v A M P U R e v A A C T T I M E 9 9 9 9 9 H L A S T C A L 9 9 9 9 9 H E D I D L a n d s c a p e D G A MM A E n a b l e A U T O T E X T D i s a b l e H S E N S O R D i s a b l e 5 M P INFORMATION 1 2 DYNAMIC GAMMA Note Brightness may be changed depending on images ...

Страница 20: ...g steps tell you how to functionalize the F1 button 1 Activate Operation Button Guide by pressing any one of operation buttons A C 2 Press the MENU button 3 Select FUNCTION on MENU 1 2 by using the button or the button and press the OK button Secondly select FUNCTION1 on OSD FUNCTION and press the OK button 4 Select INPUT SOURCE on OSD FUNCTION1 and press the OK button 5 Activate Operation Button ...

Страница 21: ...s Disable but by OSD operation can change it to Enable Image of the AUTO TEXT MODE function Text window normal too bright Text window with its luminance reduced Indicator When Enable is set up for Auto Text the indicator blinks to show the brightness level on top of the screen The luminance is reduced depending on the size of the display area Setting method 1 You can turn on and off AUTO TEXT MODE...

Страница 22: ...FUNCTION and press the OK button 4 Select AUTO TEXT MODE on OSD FUNCTION2 and press the OK button 5 Activate Operation Button Guide by pressing any one of operation buttons A C 6 Switch AUTO TEXT MODE by pressing the F2 button You can turn on and off AUTO TEXT MODE by pressing the F2 button You can check the status of AUTO TEXT on OSD INFORMATION 1 2 I N F O R M A T I O N 1 2 M O D E L C L S 5 0 0...

Страница 23: ...sing any one of operation buttons A C 2 Press the MENU button 3 Select HUMAN SENSOR on MENU 1 2 by using the button or the button and press the OK button Secondly select Disable or Enable on OSD HUMAN SENSOR and press the OK button You can check the status of H SENSOR on OSD INFORMATION 1 2 I N F O R M A T I O N 1 2 M O D E L C L S 5 0 0 S E R I A L V S P U R e v A M P U R e v A A C T T I M E 9 9 ...

Страница 24: ...e by pressing any one of operation buttons A C 2 Press the MENU button 3 Select EDID on MENU 1 2 by using the button or the button and press the OK button Secondly select Auto Selection Portrait or Landscape and press the OK button You can check the status of EDID on OSD INFORMATION 1 2 Auto Selection Landscape Portrait I N F O R M A T I O N 1 2 M O D E L C L S 5 0 0 S E R I A L V S P U R e v A M ...

Страница 25: ...ess the OK button Default of test pattern depends on the sold market Destination Test pattern North America SMPTE pattern Area other than North America AAPM TG18 OIQ pattern SMPTE pattern AAPM TG18 OIQ pattern Setting method You can make function buttons F1 or F2 available to display test patterns The following steps tell you how to functionalize the F1 button to turn on and off the test pattern 1...

Страница 26: ...uide by pressing any one of operation buttons A C 2 Display a test pattern by pressing the F1 button The test pattern disappears automatically in 10 seconds You can also turn it off by pressing the F1 button again while the test pattern is activated ...

Страница 27: ... 2 Press the MENU button 3 Select DISPLAYPORT on MENU 2 2 by using the button or the button and press the OK button Secondly select Disable or Enable on OSD DISPLAYPORT and press the OK button You can check the status DisplayPort output is on or off of DP on OSD INFORMATION 2 2 I N F O R M A T I O N 2 2 T P A T T E R N A A P M T G 1 8 O I Q D P E n a b l e U S B P O W A u t o R L I G H T H i g h F...

Страница 28: ...ng the button or the button and press the OK button Secondly select Auto or Off on OSD USB POWER and press the OK button Auto USB POWER is available while connecting to PC Off USB POWER is always off 1 Connect the supplied DisplayPort or DVI cable between the monitor and the computer s output connector Turn on the monitor and the computer P5 2 Connect the supplied USB cable between the monitor s U...

Страница 29: ...t For more information refer to the instruction manual for the calibration kit To calibrate multiple monitors in succession Up to 6 monitors can be connected one after another in a daisy chain using USB cables 1 Connect the supplied USB cable between the first monitor s USB UP and the computer s USB port 2 Connect a USB cable between the first monitor s USB DOWN and the second monitor s USB UP 3 R...

Страница 30: ...tion Button Guide will appear on the screen 2 Press the MENU button 3 Select READING LIGHT on MENU 2 2 by using the button or the button and press the OK button 4 Choose your preference from Low Middle High or Auto from the OSD for READING LIGHT and then press the OK button Low Low illuminance Middle Medium illuminance High High illuminance Auto Automatic adjustment It automatically adjusts illumi...

Страница 31: ...MENU button 3 Select FACTORY PRESET on MENU 2 2 by using the button or the button and long press the OK button for more than two seconds Secondly select Yes Execute on OSD FACTORY PRESET and long press the OK button for more than two seconds Yes Execute No Cancel 5 M P F A C T O R Y P R E S E T B e c a r e f u l R e t u r n t o t h e d e f a u l t s e t t i n g s Y e s N o FACTORY PRESET Restore f...

Страница 32: ...l o c k t h e s t a n d b y k e y k e e p h o l d i n g d o w n t h e S T A N D B Y K E Y f o r o v e r 4 s e c o n d s 5 M P Standby button status S T A N D B Y K E Y L o c k 5 M P Standby button locked 2 How to cancel Long press the Standby Power button for more than four seconds without any OSD on the screen And then the current state of the Standby Power button is shown You can see POWER BUTTO...

Страница 33: ... t h e o p e r a t i o n k e y k e e p h o l d i n g d o w n b o t h t h e a n d k e y s f o r o v e r 4 s e c o n d s 5 M P Operation button status O P E R A T I O N K E Y L o c k 5 M P Operation button locked 2 How to cancel Long press the button or the button for more than four seconds without any OSD on the screen And then the current state of the operation button is shown You can see KEY BUTT...

Страница 34: ...rt the connection becomes loose and the monitor could fall off Mounting plate thickness Screw size 3 5 4 5 mm ISO M4 12 1 5 3 5 mm ISO M4 10 Originally used Below 1 5 mm ISO M4 8 Note We are not liable for any damage or injury resulting from replacing stands Caution How to attach an arm stand 1 Place a soft cloth or cushioning material over a stable even surface 2 Put the monitor face down on the ...

Страница 35: ...t This monitor has a built in Kensington Security Slot by ACCO Brands Corporation Please purchase the MicroSaver lock at PC supply stores separately Kensington and MicroSaver are registered trademarks of ACCO Brands Corporation ...

Страница 36: ...fuse AC Inlet has a built in fuse When replacing the fuse be sure to use only a correctly rated approved type re fit the fuse cover How to replace the fuse Open the fuse compartment with the blade screwdriver and replace the fuse Fuse rated T5AL 250 V ...

Страница 37: ...al and adjust resolution When the power supply on the monitor used by the DisplayPort input was turned off the monitor became unstable Data is communicated with DisplayPort while the computer is working Please do not turn off the power switch on the monitor while displaying it by the DisplayPort input Do not turn off the power supply on the monitor while the computer is working Even if the power s...

Страница 38: ... 38 This page is intentionally left blank ...

Страница 39: ...her partly or wholly may be reproduced or copied without authorization The content of this manual is subject to change without notice Although this manual has been prepared carefully please let us know if you find any errors omissions or ambiguous explanations Notes for the Installation Manual ...

Страница 40: ...Printed in Japan 2019 JVC KENWOOD Corporation B5E 0205 20 3 12 Moriya cho Kanagawa ku Yokohama shi Kanagawa 221 0022 JAPAN 211118 ...

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