64
Re
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ren
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General
Problem
Possible cause
Possible solution
Reference
page
Adjustments or settings
are suddenly canceled
before you finish.
There is a time limit.
Repeat the procedure again.
–
The remote control does
not work.
The remote control sensor on
the main unit is blocked.
Make sure that nothing is blocking
the path between the remote con-
trol sensor and the remote control.
5
The batteries are running low. Replace the batteries.
5
No sound is produced. The speakers are not con-
nected correctly.
Connect the speakers correctly.
7
Headphones are connected.
Disconnect the headphone plug.
15
No picture is produced. Improper connection.
Connect all cables properly.
8-11
The picture is distorted. The video signal type setting is
not appropriate.
Select the video signal type suit-
able for your TV.
12
The screen size is
abnormal.
The screen size setting is not
appropriate.
Select the display method suitable
for your TV.
36
No picture/sound is pro-
duced via the [HDMI
MONITOR OUTPUT]
terminal.
A disc/file recorded in a format
incompatible with the main unit/
TV is played back.
Confirm the playable disc/file
types.
60
The connected TV is not com-
patible with HDCP.
Connect a TV compatible with
HDCP.
9
The main unit fails to recognize
the TV connected to the [HDMI
MONITOR OUTPUT] terminal.
Disconnect the HDMI cable and
connect it again.
9
An HDMI cable longer than 5 m
(15 feet) is used.
Use an HDMI cable of 5 m (15
feet) or shorter to assure stable
operation and picture quality.
–
The picture is distorted
when the TV is con-
nected to the [HDMI
MONITOR OUTPUT]
terminal.
The proportion of the picture is
not appropriate.
Connect the TV to the [COMPO-
NENT] terminals or the [VIDEO]
terminal, and select the video sig-
nal type.
8-12
The HDMI CEC function
does not work.
The connected TV is not com-
patible with the HDMI CEC
function.
Refer to the operation manual of
the TV.
–
“OFF” is selected for the “CEC”
setting.
Select “ON 1” or “ON 2” for the
“CEC” setting.
37
When you disconnect
the HDMI cable and
connect it again, the
HDMI CEC function
does not work properly.
The previous connection setting
is stored on the main unit.
Select “OFF” for the “CEC” setting,
and then select “ON 1” or “ON 2”
again.
9 and 37
Troubleshooting
UX-GN9V[A]-12.fm Page 64 Wednesday, January 28, 2009 3:15 PM
