Juniper SSG140, Руководство по установке и настройке оборудования, Страница: 7 / 60

Requesting Technical Support
„ 7
About This Guide
option from the list and follow the instructions on the page. Click the ? character in
the upper left for Online Help on the Config Guide.
Command Line Interface Conventions
The following conventions are used to present the syntax of command line
interface (CLI) commands in text and examples.
In text, commands are in boldface type and variables are in italic type.
In examples:
„ Variables are in italic type.
„
Anything inside square brackets [ ] is optional.
„ Anything inside braces { } is required.
„ If there is more than one choice, each choice is separated by a pipe ( | ). For
example, the following command means “set the management options for the
ethernet1, the ethernet2,
or the ethernet3 interface”:
set interface { ethernet1 | ethernet2 | ethernet3 } manage
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC
support contract, or are covered under warranty, and need postsales technical
support, you can access our tools and resources online or open a case with JTAC.
„ JTAC policies—For a complete understanding of our JTAC procedures and
policies, review the
JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf .
„ Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
„ JTAC hours of operation—The JTAC centers have resources available 24 hours a
day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
the following features:
NOTE:
When entering a keyword, you only have to type enough letters to identify the
word uniquely. For example, typing
set adm u ang j12fmt54 is enough to enter
the command set admin user angel j12fmt54 . Although you can use this shortcut
when entering commands, all the commands documented here are presented in
their entirety.