30
JUDO i-soft@home
Warranty and maintenance
8
Warranty and mainte-
nance
To ensure the process operates successful-
ly for many years after first use, regular in-
spection and routine servicing of the system
are essential. Where home automation is
concerned, this is governed by DIN EN 806-
5.
We recommend that you agree a service
contract.
A service contract is the best way of ensur-
ing correct operation even after the warranty
period has elapsed.
It is desirable that the regular maintenance
work and the supply of consumables, miner-
al solutions, salt or wear parts, etc. is per-
formed by the JUDO factory customer ser-
vice team or by an approved technical
service provider.
8.1
Inspection by the operator
every two months (visual in-
spection)
To retain your legal warranty rights, it is nec-
essary that an inspection be performed at
least every two months.
The operator checks:
– The salt filling level.
– The leak-tightness of the softening sys-
tem (escaping water).
– For damage to the water softener. De-
fective parts must be replaced by cus-
tomer service.
– Messages on the display.
Dependent on the consumed water volume,
the corresponding salt consumption must be
regularly monitored. If necessary, replenish
the regenerating salt (only use quality ac-
cording to DIN EN 973). When replenishing
the salt take appropriate hygiene measures.
Thus, for example, the salt packs should be
cleaned before use so that no impurities can
get into the salt dissolving container. The re-
generating salt must be shaken into the salt
dissolving container directly after undoing
the packaging. In doing so, ensure that the
salt dissolving container is not overfilled and
that after completing the work, it is again
carefully closed and sealed. Do not use par-
tial packs. The salt must only be stored in
clean and dry rooms.
8.2
Six-monthly maintenance by
the operator
In addition to the checks of the 2-month in-
spection, the operator must also check the
following every six months:
– Leak-tightness of the softener to waste
water connection. No water must flow
out of the waste water hose (see fig. 10)
in the operating position.
– Salt deposits inside the water trap.
Deposits or incrustations inside the wa-
ter trap must be removed so that the
waste water does not get blocked.
– Soft water hardness.
Checking is performed with a hardness
measuring instrument (see chapter 9.5
“Accessories”).
8.3
Annual maintenance by cus-
tomer service
Maintenance must be performed once per
year by a licensed technical service provider
or the JUDO factory customer service team.
8.3.1 Message “Maintenance/Ser-
vice”
After an operating period of one year, the
water softening unit signals the required
maintenance. The following message is
shown on the display:
After the maintenance intervention, the
message is reset by pressing the <OK> key
for at least 5 s.
Maintenance/
Service
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