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Sales/Spares & Replacement Help Line 01604 762881
19.
FAULT CODE TABLE
19.1 CAUTION
Before commencing any mechanical servicing the appliance should be isolated from the electrical supply and
the gas service cock on the appliance closed. All parts that are removed during a service operation should be
replaced in reverse order, ensuring correct seals are made and wires are connected correctly. During the service
remove any debris from within the appliance. When gas-carrying components are serviced the appliance must be
tested for gas tightness after re-assembly. On completion of a service carry out a full functional test of all appliance
components and ensure system controls are operating correctly.
TABLE 4 ERROR CODES
CODE
SYMPTOM
POSSIBLE CAUSE
ACTION
N/A
Heater will not run
No call for heat to heater control
board
Check all external controls (if fitted)
Check setting on time clock
Check setting of heater controls
1
Flame lockout after several attempts
Flame not detected
Check gas supply and gas cock
If burner lights, check flame sensor and wiring to control
board
Check operation of gas valve
2
False flame lockout
False flame detected
Check wiring on ESYS
3
Condense pump failure
Power to the pump
Check for any blockages, restrictions or frozen pipes
4
Air pressure switch open
Circulation air fan not running
Check for any dust restrictions or blocked filter
5
No tacho from fan
Fan not running or wiring fault
Check that fan runs
Check wiring between ESYS and fan
7
Flue gas protection
High flue gas temperature
Check airflow and fan operation
8
Flame circuit error
Flame sensing lead shorted to earth
Check flame detection lead between sensing probe and
ignition control board
9
Valve driver circuit error
Gas valve not detected
Check that ESYS is corrected fitted on gas valve
Replace ignition control board or gas valve
13
Remote reset lockout
Exceeded 5 remote resets per hour
Reset it by power off/on
21
ADC error
Change ESYS
25
CRC error
Different software versions
Change ESYS
26
Flame lost signal lost 5 times in 4
minutes
Flame sensing error. Failing gas
pressures. Fan fault. Flue blockage.
Check flame detection lead between sensor and ignition
control board
Check the gas supply, does pressure fall when burner
fires?
Check that flue system is not blocked
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