46
Troubleshooting
If for some reason the ES-SloMo does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your ES-SloMo connected
properly as outlined in
Installation and Use
. Take a moment to
double check your setup.
A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.
In addition, the JLCooper website (
www.jlcooper.com
) will
contain up to date information on drivers, applications and
troubleshooting.
If all else fails, you can contact the JLCooper Service Department
at: [email protected].
Care and Service
If properly cared for, your ES-SloMo should provide years of
troublefree performance. While the ES-SloMo is built in a rugged
metal enclosure, please avoid dropping the ES-SloMo.
Clean with a soft, damp cloth. Do not allow liquids, dust or other
foreign matter to get inside the unit.
There are no user-serviceable parts in the ES-SloMo. Please refer
to the JLCooper Electronics Limited Factory Warranty on the
following page for detailed warranty and service information.