Troubleshooting
Technical Support
142
www.javad.com
To contact JAVAD GNSS Customer Support use the QUESTIONS button available on the
www.javad.com.
Note:
For quick and effective support, provide a detailed description of the problem.
When cotacting with JAVAD GNSS customer support, provide the following information for
better, faster service:
1. The receiver model and configuration settings.
2. The system/hardware specifications for the computer running TriVU; such as, operating system
and version, memory and storage capacity, processor speed, etc.
3. The symptoms and/or error codes/messages that precede and follow the problem.
4. The activities being tried when the problem occurs. If possible, include the exact steps being
taken up to when the error message or other problem occurs.
5. How regularly the problem occurs.
Generally, a customer support representative will reply within 24 hours, depending on the
severity of the problem.
Содержание TRIUMPH-1
Страница 2: ...www javad com ...
Страница 14: ...Preface Related Information Technical Assistance 14 www javad com ...
Страница 26: ...Introduction Option Authorization File OAF Storage Precautions 26 www javad com ...
Страница 94: ...Receiver and File Maintenance Loading New Firmware Sleep Mode 94 www javad com ...
Страница 136: ...Configuration Examples RCV RAW Client Configuration Example Rover Configuration 136 www javad com ...
Страница 156: ...UHF Radio Usage 156 www javad com ...