External Power Connector
The external power connector may sometimes be exposed to moisture and/or
contamination causing an unreliable connection to the external power source.
Clean the connector using a cotton swab dipped in isopropyl alcohol.
RJ-11/ RJ-45 / USB Connectors
Make sure these connectors are operating properly. During normal use, the
connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connector with a cotton
swab dipped in isopropyl alcohol.
Keyboard
Check all keys to make sure they are working properly. To clean the keyboard, use the same
cleaning solution and procedure described above for the outside case.
If keyboard problems persist, the keyboard might need to be replaced. This can be done without returning the
unit for service. Contact your local support person for more information.
I/O Ports
Make sure the video, serial, and audio ports are operating properly. Periodically inspect the ports for
damage or contamination, and make sure the cover is attached to the computer. The I/O cover can be replaced
without returning the unit for service. Contact your local support person for more information.
PC Card Door and Connector
Whenever possible, make sure this door is closed and latched properly. When
the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield the area from all
contaminants such as liquids, rain, snow, and dust when the door is open.
Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.
Cradle Contacts
The cradle contacts on the bottom of the computer may get dirty with daily use. Pins can be
cleaned with a cotton swab dipped in isopropyl alcohol. See
Cleaning or Replacing Cradle Contact Pins
for
more information.
Storing Your Computer
If you plan to store the computer, follow these storage guidelines.
To store the computer
1. Files and data should be saved before storing the computer.
Contact your organization’s help desk about the procedure for backing up files or data.
2. Exit all applications and use the appropriate procedure to exit from your operating system.
3. Turn off the computer by going to the Start menu and selecting Shutdown.
4. Remove the battery from the unit and store it in a dry place.
5. Store the computer within the recommended temperature ranges of -40°C to +75°C (-40°F to +167°F).
If you use PC cards, refer to the manufacturer’s instructions you received with the card for storage and care
information.
Page 55 of 74
GoBook II Help
9/30/2003
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