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A1 | HEAT PUMP
Code

Cause

Solution

A1 21

The compressor starting current is too high.

-

Contact your installer or service organisation.

The compressor temperature protection setting is not 
functioning properly or is faulty.

-

Contact your installer or service organisation.

A1 22

The phase order in the power socket is not clockwise on 
heat pump.

-

Contact your installer or service organisation.

A1 23

There is no clockwise field on the incoming 3 phase power 
supply on heat pump.

-

Contact your installer or service organisation.

A1 24

The power consumption of the compressor is too low.

-

Contact your installer or service organisation.

A1 25

The power consumption of the electric heating element is 
too low.

-

Contact your installer or service organisation.

A1 26

The power consumption of the compressor is too high.

-

Contact your installer or service organisation.

A1 27

The power consumption of the electric heating element is 
too high.

-

Contact your installer or service organisation.

A1 28

The source feed temperature (T8) is too low.

-

Contact your installer or service organisation.

A1 29

The source return temperature (T9) is too low.

-

Contact your installer or service organisation.

A1 30

The liquid temperature (T7) is too high.

-

Contact your installer or service organisation.

A1 31

The discharge temperature (T6) is too high.

-

Contact your installer or service organisation.

A1 32

The injection temperature (T4) is too low.

-

Contact your installer or service organisation.

A1 33

Too high discharge temperature in relation to the liquid 
temperature and the expansion valve is completely open.

-

Contact your installer or service organisation.

A1 34

The central heating supply temperature (T10) is too high.

-

Check the water-side flow of the central heating 
system.

-

Vent the heating system.

A1 36

Thermostat communication error.

-

Is the room thermostat properly connected?

-

If the appliance remains in an error state or the 
same error occurs repeatedly, contact your 
installer or service organisation.

A1 37

Compressor power consumption without control.

-

Contact your installer or service organisation.

A1 38

The element relay lingers.

-

Contact your installer or service organisation.

A1 42

Temperature sensor T8 (Source supply) and T9 (Source 
return) are not functioning properly or are defective.

-

Contact your installer or service organisation.

A1 43

An unsuitable thermostat is connected.

-

Contact your installer or service organisation.

41

Содержание WPU 5G 25 c

Страница 1: ...A Itho Daalderop WPU 5G User manual...

Страница 2: ...Translation of the original document...

Страница 3: ...area Tip Instructions that may be important for the installation functioning operation or maintenance of the product but are not related to injury or material damage The installer is responsible for t...

Страница 4: ...Hot water 21 6 1 Tap water comfort 21 6 2 Setting tap water comfort 21 6 3 Start time heating tap water 22 6 4 Legionella prevention 23 7 Ventilation 24 7 1 Wireless connection 24 7 2 Ventilation syst...

Страница 5: ...d by people with physical sensory or mental disabilities or a lack of experience knowledge if under supervision or after having received instructions regarding safe use and if they are aware of the pr...

Страница 6: ...lements Inspect the product regularly for faults In the event of faults immediately contact your installer or Itho Daalderop Take the following steps before carrying out work on an open appliance Swit...

Страница 7: ...7...

Страница 8: ...ystems are used by the WPU heat pump system as sustainable heat source Ground Suitable for WPU 5G i WPU 5G c WPU 5G kc Vertical pipes ground coils are placed in the ground and filled with water This w...

Страница 9: ...ve reduces the pressure 5 After this the process can start again 2 2 3 Central heating system An efficient use of the WPU heat pump requires the use of supply systems such as Wall floor or ceiling hea...

Страница 10: ...ilation unit D RF control ventilation 2 4 Zone control Itho Daalderop Autotemp Spider is an optional zone control that allows you to control the temperature in multiple rooms independently from each o...

Страница 11: ...em must always be turned on so never pull the plug Set the mechanical ventilation system in the highest position as much as possible during the first months This creates the best possible air circulat...

Страница 12: ...t is activated for the very first time it will only display the current temperature This is the case when the thermostat has not yet been connected to the heat pump and has no wireless connection to a...

Страница 13: ...mode Level 2 medium speed during the day or night when more than one person is present High mode Level 3 high speed during cooking showering or bathing or when a lot of people are present Auto ventil...

Страница 14: ...n error is displayed by way of the first two digits Heating active Indicates that the heat pump has heat demand Cooling active Indicates that the heat pump has cooling demand Increase By pressing the...

Страница 15: ...Indoor climate Poor 1 The indoor climate is poor Service Indicates that a connected device is in an error state Tap water comfort Setting the tap water heating Tap water turned off The tap water heat...

Страница 16: ...time you will need to manually adjust the correct time View the current time and date as follows a Activate the thermostat b Press the TIME DATE button When the TIME DATE button flashes then the curre...

Страница 17: ...essing INCREASE or REDUCE button Confirm the setting by pressing the LOGO The thermostat moves to the next setting Example month 11 e Day The day can be set by briefly pressing the INCREASE or REDUCE...

Страница 18: ...directing the relatively cold water from the source through your central heating system the heat is extracted from the home and transported to the source This gives a cooling effect in the home as th...

Страница 19: ...or COOLING symbol will flash during the change in temperature 5 3 Settings heating cooling Temperature The following temporary settings can be selected for the heating or cooling of the home Descripti...

Страница 20: ...ATING is turned on you ll see the letters EE every two seconds at the place of the desired room temperature For example 5 3 3 Stand by It is possible to turn off the thermostat s temperature demand HE...

Страница 21: ...er heating is disabled The Legionella prevention function is disabled View the current settings as follows a Activate the thermostat b Press the TAP WATER COMFORT button c The current setting is displ...

Страница 22: ...1 50 3 00 3 55 5 15 45 1 30 2 25 3 10 4 10 55 1 15 2 00 2 35 3 25 65 1 05 1 40 2 15 2 55 75 0 50 1 30 1 45 2 20 Adjusting the start time is done as follows a Activate the thermostat b Press the TAP W...

Страница 23: ...eating again ECO or COMFORT and the tap water heating has been off for over a week make sure you follow this procedure before use a Use the single TAP WATER COMFORT BOOST setting and wait for the wate...

Страница 24: ...n the ventilation unit manual Make sure that a pairing signal is sent by the thermostat within 2 minutes If the pairing fails the procedure must be restarted b The thermostat s pairing procedure can o...

Страница 25: ...r 5 strong h The thermostat will return to operating status If the pairing fails the symbol will flash on the thermostat and two white dashes of will be displayed on the screen After that the thermost...

Страница 26: ...he thermostat within two minutes press the LOGO and hold it down about 5 seconds until the VENTILATION TEMPERATURE and HOUSE symbols are displayed on the screen Flashing symbols parts can be paired Co...

Страница 27: ...e ventilation unit can be switched to three different ventilation modes via the thermostat Level 1 low speed when one person is present during the day or night or when no one is present Level 2 medium...

Страница 28: ...e assured of a good indoor climate in the most efficient and energy efficient way a Activate the thermostat On the screen the active position is shown by means of a white ring in the AUTO button Auto...

Страница 29: ...5 Timer Timer position 1 10 minutes high position Timer position 2 20 minutes high position Timer position 3 30 minutes high position It is possible to switch the ventilation unit to the highest posi...

Страница 30: ...e organisation Thermostat Symbols buttons are not visible on the screen Cause Solution a The heat pump is not connected to the thermostat Connect the thermostat to the heat pump b The thermostat is wr...

Страница 31: ...here is no good flow of water in the heating system The pressure of the central heating system should be between 1 5 and 2 bar Vent the heating system g The heat pump is in an error state Check the er...

Страница 32: ...e tables for a solution Temperature Too hot in another room with its own thermostat Cause Solution a The desired temperature is set too high on the thermostat Lower the desired temperature b The centr...

Страница 33: ...s batteries Check and restore the power supply of the heat pump Has the fuse in the meter box tripped Is the residual current device RCD in the meter box enabled d The heat pump is in an error state C...

Страница 34: ...y The battery symbol appears when the thermostat is activated and battery capacity is reduced to 10 or less Go to Replacing thermostat batteries on page 43 to fit new batteries 9 3 Fill with water Fil...

Страница 35: ...cted to the ventilation system The screen shows the air quality in the home Unhealthy air is caused in many cases by factors that you yourself control Moisture for example is released during activitie...

Страница 36: ...t pump is not connected to the thermostat Connect the thermostat to the heat pump The VENTILATION button flashes Communication with the ventilation unit has been interrupted Check the device in questi...

Страница 37: ...of no operation the thermostat will return to operating status If you can t fix the error or the defect yourself contact your installer or service organisation 10 2 Temperature error Temperature Erro...

Страница 38: ...ventilation unit which does not support this functionality In the event of an error only the ventilation symbol with the text ERROR CODE will appear on the screen If another device has an error at the...

Страница 39: ...Check and restore the cabling between the ventilation unit and the thermostat Contact your installer or service organisation A3 AUTO TEMP SPIDER Errors in the Autotemp Spider Itho Daalderop zone contr...

Страница 40: ...1 Return Central heating Temperature is outside the normal operational area or the sensor has been interrupted or short circuited Contact your installer or service organisation A1 11 Temperature senso...

Страница 41: ...rature T9 is too low Contact your installer or service organisation A1 30 The liquid temperature T7 is too high Contact your installer or service organisation A1 31 The discharge temperature T6 is too...

Страница 42: ...essure of the central heating The pressure of the central heating system should be between 1 5 and 2 bar Check for air in central heating system bubbling sound in pipes Check the safety group expansio...

Страница 43: ...batteries Only use 1 5V Lithium AA batteries Note the plus and minus poles in the battery holder to fit the batteries in the correct position d After fitting the batteries the following information wi...

Страница 44: ...atteries being fitted in the thermostat If necessary refit the batteries b Activate the thermostat within two minutes press the LOGO and hold it down about 5 seconds until the VENTILATION TEMPERATURE...

Страница 45: ...e on our website If there are problems with the operation of our product we recommend that the consumer first reads the manual The Netherlands If the problem persists please contact the installer that...

Страница 46: ...EN 12102 2017 EN 14825 2016 Delegated Regulation EU supplementing Directive 2010 30 EU of the European Parliament and of the Council with regard to the energy labelling of space heaters combination he...

Страница 47: ...60335 2 40 2003 A11 2004 A12 2005 A1 2006 AC 2006 A2 2009 AC 2010 A13 2012 A13 2012 AC 2013 EN 61000 3 2 2014 EN 61000 3 3 2013 ETSI EN 301 489 1 V2 2 0 2017 ETSI ENV1 1 0 2016 ETSI EN 301 511 V12 5...

Страница 48: ...rical and electronic equipment Directive 2014 35 EU LVD on the harmonisation of the laws of the Member States relating to the making available on the market of electrical equipment designed for use wi...

Страница 49: ...49...

Страница 50: ...p nl Website www ithodaalderop nl Consult your installer if you have any questions If your installer is unknown visit www ithodaalderop nl dealerlocator Belgium Itho Daalderop Belgium BVBA Brusselsest...

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