ICV 4030 - CNC-Compact-Machine with CAN Controller
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Please take notice if you send back goods !
1.
Proof of purchase
We require a copy of your purchase invoice or a delivery note to examine your warranty
claim. Unless such a proof is enclosed, the goods will be sent back at your costs without
repair. Additionally, a fee will be charged.
2.
Error description
If goods are sent to us without a detailed error description (
“defect” or “for repair” is not
sufficient), we will either do a diagnosis of errors at your costs or return the goods at your
costs without repair. Additionally, a fee will be charged.
3.
Unjustified claims
If your claim is not justified (no error can be found, an operator´s error is likely) the goods
will be sent back at your costs without repair. Additionally, a fee will be charged.
4.
Packing
For a return delivery to us, we only will accept the original
isel
-packing or an equivalent
packing. Your warranty claim will be put at risk if the packing is not original or improper.
Shipping damage resulting from that issue will invalidate the warranty claim.
5.
External products
Products which were not purchased from us will be sent back at your costs without repair.
Additionally, a fee will be charged.
6.
Shipping costs
Shipping costs for return deliveries of products with valid warranty will be covered by
isel
Germany AG. Costs for all others kinds of shipments are at the expense of the sender.
For organizational reasons, not prepaid shipment of goods to us cannot be accepted.
7.
Terms of sales, delivery and payment
For the rest, the terms of sales, delivery and payment of
isel
Germany AG apply unaltered.
