ise smart connect Modbus Vaillant
Troubleshooting and support
Order No.
S-0002-007
Product Manual Page 34 (45)
8.3
The ise smart connect Modbus Vaillant does not work
The following error tree is intended to solve the most common problems. Should this be unsuccessful,
please contact us at
Are the LEDs not light-
ing up or do they flash
individually in an alter-
nating fashion?
?
S
Please check the cabling
according to chapter 2.5
and the LED status displays
as per chapter 5.2.1.
Is the device not visible
on the network?
YES
Please check the network ca-
bling. If you want to change
the IP settings, you need to do
a factory reset in accordance
with chapter 5.4.1 and attach
the device to a network provid-
ing DHCP service.
O
K
N
O
If neither the approaches above nor chapter 7 provide a solution, please load the log files from the device
(if possible) and send them together with an error description containing as many details as possible to
YES
Does the APP LED
flash three times, each
with a 2-second pause?
Please check the commu-
nication with the eBUS ac-
cording to chapter 2.5 and
check the Modbus Gate-
way error in accordance
with chapter 5.2.2.
YES
N
O
Does the APP LED
flash five times, each
with a 2-second pause?
Please check the commu-
nication with the eBUS ac-
cording to chapter 2.5 and
check the Modbus Gate-
way error in accordance
with chapter 5.2.2.
YES
N
O
