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5

Troubleshooting and Maintaining the
SG20T

Use this chapter to solve problems you may have while using
the SG20T. This chapter contains these topics:

•

Troubleshooting the SG20T

•

Maintaining the SG20T

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Содержание SG20T1D

Страница 1: ...SG20T Tethered Scanner User s Guide...

Страница 2: ...r used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do...

Страница 3: ...and name Modified firmware download procedure no longer need the firmware download bar code Took out Korean support info Took out patent list 02 4 2013 Added SG20T2D and SG20T2DHP on list of models w...

Страница 4: ...iv SG20T Tethered Scanner User s Guide...

Страница 5: ...ethered Scanner 1 What is the SG20T Tethered Scanner 2 Supported Interfaces 3 Powering the SG20T 3 Connecting the Interface Cable 4 Removing the Interface Cable 5 Accessories 6 Required Accessories 6...

Страница 6: ...6 Connecting a Keyboard Wedge Y Cable 26 4 Configuring the SG20T Scanner 27 Basic Setup with Configuration Bar Codes 28 Resetting Your Scanner 28 Configuring the Postamble 28 Hands Free Scanning 29 Op...

Страница 7: ...Scanner User s Guide vii Upgrading the SG20T 37 Scanner Recovery 42 Cleaning the SG20T 42 A Specifications and Reading Distances 43 Specifications 44 Reading Distances 47 SG20T1D 48 SG20T2D SG20T2DHC...

Страница 8: ...fety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition...

Страница 9: ...to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge...

Страница 10: ...eb site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN3 computer product page click Computers Handheld Computers CN3 4...

Страница 11: ...This chapter provides an overview of the SG20T Tethered Scanner This chapter covers these topics What is the SG20T Tethered Scanner Supported Interfaces Powering the SG20T Connecting the Interface Cab...

Страница 12: ...t ergonomically designed and it interfaces easily with Intermec computers and other host computers SG20T Tethered Scanner The SG20T is available in the following models 1D imager SG20T1D xxx 2D imager...

Страница 13: ...T The SG20T is powered through the accessory cable that connects it to the host computer Depending on your connection power for the SG20T comes from either the host computer or an external power suppl...

Страница 14: ...ethered Scanner User s Guide Connecting the Interface Cable The cable you use depends on the interface and host device However all cables are connected to the scanner in the same way To connect the ca...

Страница 15: ...Scanner SG20T Tethered Scanner User s Guide 5 Removing the Interface Cable To remove the cable follow these steps 1 Insert a pin or straightened paper clip into the release hole 2 Push on the pin or p...

Страница 16: ...es The following accessories are optional SG20T Cable List Cable Part Number USB cable 6 feet straight CAB SG20 USBxxx Keyboard wedge cable 6 feet Y straight CAB SG20 KBWxxx RS232 Cable DB9 6 feet str...

Страница 17: ...t You can attach the holder with screws either to a desk or to a wall SG20T Desktop Wall Mount Holder P N Holder SG20 xx Desktop Adjustable Stand The desktop adjustable stand can be used to adjust the...

Страница 18: ...Chapter 1 Introducing the SG20T Tethered Scanner 8 SG20T Tethered Scanner User s Guide Flexible Stand SG20 Flexible Stand P N Flexstand SG20 xx...

Страница 19: ...9 2 Scanning with the SG20T This chapter explains how to scan bar codes and includes the following sections Understanding the Lights Understanding the Beeps Scanning Bar Codes...

Страница 20: ...des This light stays on all the time when the scanner is ready to work however your scanner will also flash status information using green and red lights See the Status Light information in the next s...

Страница 21: ...ash Keyboard HID 3 flashes Virtual COM 5 flashes HID POS 6 flashes IBM POS Hand Held 7 flashes IBM POS Table Top The status light only flashes at power up for a USB interface Note When changing from o...

Страница 22: ...g determines the way you scan the bar code When you unpack the SG20T these bar code symbologies are enabled Code 39 Code 128 GS1 128 EAN UPC PDF417 all models except SG20T1D DataMatrix all models exce...

Страница 23: ...t the bar code label and hold the SG20T at a slight angle 15 to 25 cm 6 to 10 in from the label 2 Pull the trigger and direct the red beam so that it falls across all bars in the bar code label Use th...

Страница 24: ...t the scanner window at the bar code label and hold the SG20T steady a few inches from the label 2 Pull the trigger and use the laser framing or aiming beam to position the imager over the bar code or...

Страница 25: ...ostand For All Models Except SG20T1D Autostand is a mix of Level and Presentation triggering modes When in Level mode you simply pull the trigger to scan a bar code hand held scanning After a period o...

Страница 26: ...Chapter 2 Scanning with the SG20T 16 SG20T Tethered Scanner User s Guide...

Страница 27: ...17 3 SG20T Interfaces This chapter explains the different interfaces available with the SG20T USB Interface RS 232 Interface Keyboard Wedge Y Cable Interface...

Страница 28: ...er by the host or by the external power supply connected to the USB cable See the Accessories on page 6 for a list of part numbers for the different cables Connecting a USB Cable To connect with a USB...

Страница 29: ...alue For more configuration options see Chapter 4 Configuring the SG20T Scanner on page 27 International Keyboard By default the SG20T uses a North American keyboard layout Use these configuration bar...

Страница 30: ...0T Tethered Scanner User s Guide French Canadian Windows XP 2000 German Windows Spanish Windows Italian Windows Swedish Windows UK English Windows Japanese Windows Brazilian Portuguese Windows Czech R...

Страница 31: ...use the following USB cable modes HID POS IBM POS Hand Held IBM POS Table Top Virtual COM USB Keyboard HID HIDPOS IBM POS Hand Held IBM POS Table Top USB Virtual COM Note When scanning a USB Cable Mo...

Страница 32: ...Knowledge Central on the Intermec web site To download the USB virtual COM driver 1 Go to http intermec custhelp com 2 In the search box type SG20T USB driver and click Search 3 Download the driver a...

Страница 33: ...e 6 for a list of part numbers for the different cables Connecting an RS 232 Cable To connect with an RS 232 cable 1 Turn off your host device 2 Connect the RS 232 cable to your SG20T and the host 3 C...

Страница 34: ...ace This section provides configuration bar codes for a basic setup All bar codes marked with indicate the default value For more configuration options see Chapter 4 Configuring the SG20T Scanner on p...

Страница 35: ...Chapter 3 SG20T Interfaces SG20T Tethered Scanner User s Guide 25 460800 Data Bits 7 8 Parity None Even Odd Stop Bits 1 2...

Страница 36: ...a Keyboard Wedge Y Cable To connect with a keyboard wedge Y cable 1 Turn off your host device 2 Connect the Y cable to your SG20T 3 Connect one end of the Y cable to your host device and the other en...

Страница 37: ...basic configuration bar codes and information on how to configure the SG20T using the EasySet configuration application This chapter includes Basic Setup with Configuration Bar Codes Hands Free Scann...

Страница 38: ...Your System with EasySet on page 31 Resetting Your Scanner To reset your scanner read the reset factory defaults configuration bar code Reset factory defaults Configuring the Postamble The default po...

Страница 39: ...on bar code Autostand Triggering Mode Optimizing Decoding Use the following barcodes to optimize your scanner reading performance Damaged 1 Dimensional Bar Codes If you are reading 1D bar codes that a...

Страница 40: ...up your imager for optimized reading The pre defined imager settings take in to account the type of bar code environment and reading surface There are 4 pre defined imager settings 1D bar codes only...

Страница 41: ...cable To configure your scanner online by sending commands from EasySet 1 Connect the scanner to a host PC using an RS 232 or USB cable and set connection parameters if necessary 2 Start EasySet The f...

Страница 42: ...ears If the Select product dialog box does not appear choose Product Select or click on the product icon in the upper left corner 2 Select your product 3 Open the folders to find the configuration com...

Страница 43: ...33 5 Troubleshooting and Maintaining the SG20T Use this chapter to solve problems you may have while using the SG20T This chapter contains these topics Troubleshooting the SG20T Maintaining the SG20T...

Страница 44: ...lowing information SG20T firmware version SG20T decode version There are two methods to get the firmware and decode version by opening a data collection application and reading the Get firmware versio...

Страница 45: ...appear in blue next to the Get firmware version and Get decode version entries Problems and Possible Solutions Use this section to find possible solutions to problems you may have Problems and Possibl...

Страница 46: ...see Scanning Bar Codes on page 12 You scan a bar code and the status light turns on but the SG20T does not beep The beep duration volume frequency and number may be configured so that the SG20T does...

Страница 47: ...on cables see Required Accessories on page 6 Minimum PC operating system requirements are Microsoft Windows XP with SP2 or Microsoft Windows 2000 with SP4 or higher versions EasySet version 5 6 5 1 se...

Страница 48: ...SG20T to a host PC with the appropriate cable 3 Start the latest version of EasySet 4 From the Tools menu select Upgrade product firmware to start WinFlash If WinFlash is not already installed you wil...

Страница 49: ...Chapter 5 Troubleshooting and Maintaining the SG20T SG20T Tethered Scanner User s Guide 39 6 Select the cable and click Next...

Страница 50: ...apter 5 Troubleshooting and Maintaining the SG20T 40 SG20T Tethered Scanner User s Guide 7 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Ne...

Страница 51: ...5 Troubleshooting and Maintaining the SG20T SG20T Tethered Scanner User s Guide 41 8 select the Com port and parameters if necessary and deselect the Display help check box Click Next 9 Click Start d...

Страница 52: ...a download cable Please contact your Intermec representative Cleaning the SG20T Clean the scanner window as often as needed for the environment in which you are using the SG20T To clean the scanner wi...

Страница 53: ...43 A Specifications and Reading Distances This appendix contains the technical specifications and reading distances for each scanner model...

Страница 54: ...l Specifications Electrical rating x 5V 1 7 A Typical Power Consumption Continuous Scanning 5V power supply ambient lighting continuous scanning SG20T1D RS 232 120 mA USB 120 mA Keyboard wedge 120 mA...

Страница 55: ...temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing Shock 30 G 11 ms half sine 3 directions Vibrations 8G from 10Hz to 500Hz 2hr axis 3 axes Environmental rating IP30 Ambien...

Страница 56: ...Australian Post Infomail Aztec Intelligent mail BPO Interleaved 2 of 5 Canada Post Japan Post Codabar Matrix 2 of 5 Codablock A Maxicode Codablock F Micro PDF417 Code 11 MSI Code 39 Multicode Code 93...

Страница 57: ...ner bezel in an office environment 200 lux with extended reading range activated except for 1D model Extended reading range is available with software version BF4_254 and later Code 11 GS1 DataBar Omn...

Страница 58: ...m 6 mils 0 25 mm 10 mils 1 mm 40 mils 5 5 cm 2 17 in 4 5 cm 1 77 in 3 cm 1 18 in 8 cm 3 15 in 11 cm 4 33 in 17 cm 6 69 in 21 cm 8 26 in 46 cm 18 11 in EAN UPC 0 33 mm 13 mils 3 cm 1 18 in 25 cm 9 84 i...

Страница 59: ...11 cm 4 33 in 15 5 cm 6 10 in 20 cm 7 87 in 60 cm 23 62 in 95 cm 37 40 in EAN UPC 0 33 mm 13 mils 3 cm 1 18 in 38 cm 14 96 in PDF417 0 25 mm 10 mils 0 38 15 mils 2 cm 0 79 in 3 cm 1 18 in 25 cm 9 84 i...

Страница 60: ...72 in 16 5 cm 6 50 in 22 cm 8 66 in 60 cm 23 62 in 95 cm 37 40 in EAN UPC 0 33 mm 13 mils 3 5 cm 1 38 in 37 5 cm 14 76 in PDF417 0 25 mm 10 mils 0 38 15 mils 3 cm 1 18 in 3 cm 1 18 in 25 cm 9 84 in 35...

Страница 61: ......

Страница 62: ...nue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2013 2014 Intermec by Honeywell All rights reserved SG20T Tethered Scanner User s Guide DOC SG20T UG03 P N DO...

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