Chapter 5 — Troubleshooting and Maintaining the SG20T
SG20T Tethered Scanner User’s Guide
35
Get decode version
To get the firmware version and decode version in EasySet
1
Follow the procedure for an online setup with EasySet (see
“Online Setup with EasySet” on page 31
2
When the scanner is connected to EasySet, open the
Configuration modes and utilities folder in EasySet. The default
firmware and decodes versions appear in blue next to the Get
firmware version and Get decode version entries.
Problems and Possible Solutions
Use this section to find possible solutions to problems you may have.
Problems and Possible Solutions
Problem
Possible Solution
You pull the trigger, but
nothing happens.
The SG20T receives power from either a host or an
external power supply through an accessory cable.
Make sure:
•
You are using the appropriate cable. For more
information, see
.
•
The cable is connected to the appropriate port
on the host computer.
•
The universal power supply (if necessary) is
properly plugged in.
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