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Chapter 5 — Troubleshoot the Printer

PM23c, PM43, and PM43c Mid-Range Printer User Manual

About Printer System Information

Look in the System Information tab in the printer web pages for useful
information and statistics on the printer hardware and firmware. You
may need this information if you want to contact Intermec Product
Support for assistance or troubleshooting.

System Information Tab in Printer Web Pages

Содержание PM43

Страница 1: ...Mid Range Printer User Manual PM23c PM43 PM43c ...

Страница 2: ...nt a commitment on the part of Intermec Technologies Corporation 2012 2013 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus...

Страница 3: ...al iii Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Revision Letter Date Description of Change 002 A 09 2013 Updated to support the release of the PM23c printer ...

Страница 4: ...iv PM23c PM43 and PM43c Mid Range Printer User Manual ...

Страница 5: ...e PM23c PM43 and PM43c Printer 2 Printer Features 3 About the Front Panel 5 About the Ready to Work Indicator 5 About the Print Button 6 About the Icon Front Panel 7 About the Full Touch Display Front Panel 9 About the Ready Screen 10 About the Main Menu 12 About Printer Command Languages 17 About Fingerprint 17 About Direct Protocol 17 About IPL 18 About ZSim 18 About DSim 18 About Smart Printing...

Страница 6: ...ct the Printer to Power 38 About Test Labels 39 Print a Test Label with the Icon Printer 39 Print a Test Label with the Full Touch Printer 39 Calibrate the Screen 40 Create and Print Labels 40 How to Print on RFID Media 41 About RFID Tag Position 41 Run the RFID Calibration Wizard 41 Calculate RFID Tag Position 42 3 Connect the Printer 45 About Printer Drivers 46 Install Printer Drivers 46 How to ...

Страница 7: ... Menus 58 Configure the Printer from the Main Menu 66 Restrict Access to the Main Menu 67 Configure the Printer from the Web Page 68 Configure the Printer with PrintSet 5 69 How to Configure the Printer with Programming Commands 70 How to Configure the Printer with SmartSystems 70 Configure the Printer with Touchless Configuration 70 About Uploading Fonts Images Applications Formats and Web Pages ...

Страница 8: ...e 92 Restore Defaults from the Main Menu 93 Restore Defaults with a Hardware Based Reset 94 How to Upgrade the Printer Firmware 94 Download the Printer Firmware Update 95 Upgrade Firmware from the Printer Web Page 95 Upgrade Firmware from a USB Storage Device 96 6 Maintain the Printer 97 How to Clean the Printer 98 Clean the Printhead 99 Clean the Media Guides 100 Clean the Exterior of the Printer...

Страница 9: ...al Port Settings 128 Ethernet Settings 129 Wireless 802 11 General Settings 130 Wireless 802 11 Network Settings 131 Wireless 802 11 Security Settings 132 Bluetooth Settings 134 Media Settings 135 Print Quality Settings 139 General System Settings 139 Display and Audio Settings 141 System I O Settings 141 System Network Services 142 System Maintenance Alert Settings 143 C Print Labels with INPrint...

Страница 10: ...Contents x PM23c PM43 and PM43c Mid Range Printer User Manual ...

Страница 11: ...section explains how to identify and understand warnings cautions and notes that are in this document Safety Precautions Warning A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Caution A caution alerts you to an operating procedure practice condition or statement t...

Страница 12: ...ng a hose to clean the premises in an industrial environment remove the printer or protect it carefully from spray and moisture Caution Make sure you place the printer on an even surface that can safely support its weight and supplies Caution You must implement both hardware and software safety precautions to prevent the possibility of undefined system states Caution You must ensure that dangerous...

Страница 13: ...knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunica...

Страница 14: ...se the Product Category the Product Family and Product to find your documentation Patent Information Product is covered by one or more of the following patents 5110226 5915865 5180232 5927876 5186558 5484991 6015241 5488223 6023284 5542487 5564841 6068420 5581293 6088049 5593238 6146030 5625399 6151055 5625401 6175376 6283651 5693931 6345920 6350071 5714995 6618162 6665089 5781708 6685371 6732451 ...

Страница 15: ...1 1 About the Printer This chapter introduces the PM23c PM43 and PM43c printers and includes descriptions of printer features and basic operation ...

Страница 16: ...nters include Print speeds of up to 10 ips 406 dpi printhead and 12 ips 203 and 300 dpi printhead USB host port for connecting storage devices scanners or keyboards USB device port for connecting to a desktop PC Support for printer programming languages including Intermec Fingerprint Intermec Printer Language IPL Direct Protocol DSim and ZSim A wide range of printer accessories CCXv4 certified The...

Страница 17: ...ures Use these illustrations to familiarize yourself with the PM23c PM43 and PM43c printers Most of the illustrations in this manual show the PM43 printer The internal parts and back connectors are the same for all printer models Front View of PM43 Printer 6TFS JOUFSGBDF FEJB DPWFS 1SJOU CVUUPO ...

Страница 18: ...Mid Range Printer User Manual Internal View of the PM43 Printer Back View of the PM43 Printer 1SJOUIFBE MFWFS BQ TFOTPS BEKVTUNFOU XIFFM 3JCCPO UBLFVQ 3JCCPO TVQQMZ FEJB IBOHFS 0O PGG TXJUDI UIFSOFU QPSU 34 TFSJBM QPSU 64 EFWJDF QPSU 64 IPTU QPSU 1PXFS ...

Страница 19: ...the full touch display also has a USB port on the front panel About the Ready to Work Indicator The Ready to Work indicator on the front of the printer turns on when the printer is ready to print Ready to Work Indicator Location Ready to Work Indicator Status Description On Printer is ready for a print job Blinking Printer is not ready for a print job Off Printer is turned off not communicating or...

Страница 20: ...er Printer Behavior Starting Press the Print button during startup to enter Calibration mode or to restore defaults if the printhead is lifted Ready Press the Print button to advance media Press and hold the Print button for more than two seconds to perform a test feed If the print key feature is enabled on the printer reprints the last print job Printing Press the Print button to stop or pause pr...

Страница 21: ... Panel on a PM23c PM43 and PM43c Printer Use this table to understand what it means when an icon lights up 1 1 Names and Descriptions of Front Panel Icons Icon Name Color Description Wi Fi Communications White Wireless signal Off Wireless radio disabled or not installed Connectivity Flashing white Sending or receiving data Off No data is being sent or received Bluetooth White Bluetooth is enabled ...

Страница 22: ...igured to use ribbon Printhead Hot Red The printhead is too hot Off The printhead temperature is normal and the printer is ready for printing Printhead Lifted Red Printhead is lifted Off Printhead is lowered General Error Red There is a printer problem not associated with one of the other icons Off There are no general errors Pause White The printer is paused Off The printer is not paused Maintena...

Страница 23: ...and PM23c Printer The full touch screen is a resistive touch panel that supports touch input with fingers gloved hands or a stylus You only need to touch the screen once to make a selection Use the keys on the front panel to enter information into the screen or to navigate the Main Menu if the touch screen is not working properly All of the full touch display printers contain these keys on the fro...

Страница 24: ...Keypad Navigation Shortcut Keys Enter the Main Menu period minus Arrow Up 8 Arrow Down 2 Arrow Left 4 Arrow Right 6 Enter in Menu Enter button Break in Fingerprint Application Orange C Note Icons for Wi Fi and Bluetooth status appear only when the optional Wi Fi Bluetooth module is installed The IP address appears when the printer is connected to an Ethernet or wireless network If there is not Eth...

Страница 25: ...ng related settings and system information Wireless Connection icon This icon appears when the Wi Fi Bluetooth module is installed in the printer and indicates the strength of the wireless network connection Strong Good Weak No signal 802 11 is turned off Press the icon to view status and signal strength Data transfer icon Blinks when data is moving through an interface connection to the printer P...

Страница 26: ...ain Menu only if the printer is using Fingerprint or Direct Protocol as the command language Select Settings to view and change printer settings Select Tools to print test labels manage a connected USB storage device restore printer default settings or save and load printer profiles Select Wizards to see a list of wizards that help you configure printing or communication settings or calibrate the ...

Страница 27: ...ngs About the Onscreen Keypads You can use the onscreen alphanumeric or numeric keypads to make changes to your settings Alphanumeric Keypad Main Menu Buttons and Descriptions Button Description Returns to the Main menu Goes back up one level in the menu Returns to the Ready screen Saves the configuration changes Moves between options in a setting menu Moves to additional options not viewable in t...

Страница 28: ...eypad For all keypads Press to delete the last character you entered Press the available keys to enter your information For the alphanumeric and extended numeric keypad Press 123 or ABC to toggle between the alphabetic and numeric keys In the alphabetic keypad press to toggle between uppercase and lowercase letters ...

Страница 29: ... printer The available wizards depend on the hardware you have installed in the printer You can start all of the wizards from the Main menu except for the startup wizard The startup wizard appears the first time you turn on the printer and after the printer has been reset to the factory default state Printing Wizards Wizard Description Media Setup Select media and printing type DT or TTR media wid...

Страница 30: ...d Bluetooth Looks for discoverable Bluetooth devices and sets up Bluetooth communications Available when Wi Fi Bluetooth module is installed Calibration Wizards Wizard Description Media Calibrates the label gap sensor and shows current print settings Screen Calibrates the touch screen RFID Calibrates the optimal label adjustment and output power setting for the RFID media loaded in the printer Ava...

Страница 31: ...rinter language Use Fingerprint to design custom label formats and write printer application software If you plan to run Smart Printing applications directly on the printer without connecting to a PC select Fingerprint as your printer command language For more information see the Intermec Fingerprint Command Reference Manual The printer uses the Fingerprint printer command language by default Abou...

Страница 32: ...Sim Command Reference Manual About DSim DSim DPL command language simulator interprets Datamax data streams without requiring any host programming changes If you are sending DPL label files to the printer select DSim as your printer command language For more information see the DSim Command Reference Manual About Smart Printing Smart Printing refers to the ability of the printer to independently r...

Страница 33: ...ord is pass 6 Click the Configure tab 7 Click System Settings General 8 Select a different printer command language from the Command Language list and then click Save 9 Click the Services tab 10 Click Reboot Printer and then click Reboot The printer restarts in the command language you selected Set the Command Language from the Main Menu If you have a full touch printer you can use this procedure ...

Страница 34: ...s options include a ticket shelf media guides and an extended tray Airline Baggage Tag PM23c PM43c Use the airline media guides and filler to easliy load baggage tags in your printer DoorwithBubbleTop PM23c Use the bubble door when printing baggage tags on a roll and you need to have media fully covered Collapsible Core PM43 PM43c Use the collapsible core accessory to easily remove ribbon from the...

Страница 35: ...sor PM23c PM43 PM43c Use the label taken sensor with the label dispenser option to detect when labels are removed from the printer and another can be printed Large Edge Guide PM43 Use the large edge guide to make sure that large rolls of media stay on the hanger Media Cover Lock PM43 Use the media cover lock on the PM43 to make sure the media cover remains closed with an external lock Parallel IEE...

Страница 36: ... in outside diameter roll size The hub option also includes a paper low sensor Short Door PM23c PM43c Use the short door to accommodate large rolls of media Touchless Configuration PM23c PM43 PM43c Use the touchless configuration option to be able to configure the printer from an RFID reader Wi Fi Bluetooth Module PM23c PM43 PM43c Use the Wi Fi Bluetooth module to be able to communicate with your ...

Страница 37: ...er Use this section of the manual to learn what you need to do to set up the printer You will find information about loading media and ribbon printing a test label calibrating the full touch screen and adjusting the printer ...

Страница 38: ...ing printed labels on linerless media tear the label up towards the top of the printer to prevent media jams Do not use linerless media with the cutter accessory About Tear Off Printing For tear off printing you manually tear printed labels tickets and other printed media from the front of the printer You can use these types of media for tear off printing Non adhesive continuous stock Self adhesiv...

Страница 39: ...oad a media roll onto the media supply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place 4 Route the media through the print mechanism 5 Adjust the printhead balance For help see Chapter 6 6 Turn the printhead lift lever clockwise to close the printhead ...

Страница 40: ... stop adjust settings About the Label Dispenser The label dispenser accessory which includes the Label Taken Sensor removes the liner from self adhesive label stock as each label is printed You manually remove the label at the front of the printer After you load media you need to configure the feed adjust settings You may need to adjust the recommended values slightly depending on your media type ...

Страница 41: ...2 Set Up the Printer PM23c PM43 and PM43c Mid Range Printer User Manual 27 2 Turn the printhead lift lever counterclockwise to raise the printhead 3 Pull down on the label dispenser lever to open the media path ...

Страница 42: ...ply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place 5 Route the media through the print mechanism and out the front of the printer 6 Insert the media in the opening between the label dispenser and the platen roller ...

Страница 43: ...er User Manual 29 You can pull the liner through the dispenser and out the bottom of the mechanism or you can route the liner around the internal media rewinder if installed Route the Liner Around the Internal Media Rewinder Route the Liner Around a Cardboard Core 9 ...

Страница 44: ...er clockwise to close the printhead 9 Close the media cover 10 Press the Print button to advance the media 11 Configure the printer for the correct media type media with gaps black mark continuous fixed length or continuous variable length 12 Calibrate the sensors on the printer You can calibrate the media from the Main Menu Wizards Calibration Media on a full touch printer or from the web page Se...

Страница 45: ...ange Printer User Manual 31 Load Media from an External Supply You can place the media supply such as fanfold tickets or tags behind the printer or underneath it 1 Open the media cover 2 Turn the printhead lift lever counterclockwise to raise the printhead ...

Страница 46: ...lever clockwise to close the printhead 5 Close the media cover 6 Press the Print button to advance the media 7 Configure the printer for the correct media type media with gaps black mark continuous fixed length or continuous variable length 8 Calibrate the sensors on the printer You can calibrate the media from the Main Menu Wizards Calibration Media on a full touch printer or from the web page Se...

Страница 47: ... labels or tickets After you load media you need to configure the cutter and the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Load Media for Cut Off Printing Cut off printing is supported by the PM43 and PM43c printers with the cutter installed 1 Open the m...

Страница 48: ...nto the media supply hub Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place 5 Route the media through the print mechanism and out through the slot in the cutter 6 Close the cutter 7 Turn the printer on and close the media cover ...

Страница 49: ...re the start and stop adjust settings About Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals heat and sunlight than direct thermal printing Make sure you select a ribbon type that matches the media you are using and that you configure the printer for thermal transfer media The printer supports thermal transfer ribbon rolls with the ink coated side f...

Страница 50: ...ll onto the ribbon supply hub and slide the empty ribbon core onto the ribbon takeup hub 4 For ribbon that has the ink wound out place the ribbon on the supply hub with the ribbon wound clockwise For ribbon that has the ink wound in place the ribbon on the supply hub with the ribbon wound counterclockwise 5 Route the ribbon through the print mechanism and pull out approximately 20 cm 8 inches of r...

Страница 51: ... the printhead lift lever clockwise to lower the printhead 9 Close the media cover 10 Press the Print button to advance the media 11 Configure the printer for the correct media type media with gaps black mark continuous fixed length or continuous variable length 12 Set the print method to ribbon TTR 13 Calibrate the sensors on the printer You can calibrate the media from the Main Menu Wizards Cali...

Страница 52: ...her end to AC power 2 Press the power switch to turn on the printer As the printer starts up a progress bar appears on the full touch interface When the printer has finished starting up the startup wizard appears After you complete the startup wizard you can choose to complete more wizards or you can go to the Ready screen the icons turn on and then turn off one at a time on the icon printer When ...

Страница 53: ...ght LED 1 Connect the printer to power and turn on the printer 2 The printer goes through its startup sequence and all of the LEDs light up When the last two LEDs are lit Printhead Hot and Maintenance press and hold the Print button until the test label starts to print 3 Release the Print button The series of three test labels prints out Print a Test Label with the Full Touch Printer The first tim...

Страница 54: ... Press 2 until Calibration is selected and then press Enter 4 Press 2 until Screen is selected and then press Enter 5 Tap the calibration points on the screen until the screen goes blank The touch screen then finishes the calibration process and returns you to the Ready screen Create and Print Labels You can use Intermec printer software to design and print labels with the PM23c PM43 and PM43c pri...

Страница 55: ...id printing on the thickest part of the label when possible For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual About RFID Tag Position Tag Position also referred to as TAGADJUST specifies the distance in dots mm in to move the label to align the tag with the RFID antenna Positive values move the label forward and negative ...

Страница 56: ...to come up with an estimate of the RFID Tag Position Because this value is an estimate you may need to slightly adjust the calculated value to achieve the best results 1 Make sure Start Adjust and Stop Adjust are set to 0 2 Measure the yChip value which is the distance between the RFID chip and the media edge aligned with the tear bar Note You do not need to calculate the Tag Position value for th...

Страница 57: ...p the Printer PM23c PM43 and PM43c Mid Range Printer User Manual 43 3 Note the yAntDist for the PM43 PM43c 280 dots 35 mm 1 378 in 4 Use this formula to calculate the estimated Tag Position TagPosition yChip yAntDist ...

Страница 58: ...Chapter 2 Set Up the Printer 44 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Страница 59: ...45 3 Connect the Printer Use this chapter to connect the printer to a PC or to a network You can use the printer web page or the Main Menu on a full touch printer to configure the settings ...

Страница 60: ...wnloads 3 Select these items a In the Product Category list select Printers b In the Product Family list select Printer Software c In the Product list select InterDriver and then click Submit 4 In the InterDriver downloads page click InterDriver Windows ver X XX If a Security Warning dialog box appears click Run 5 Select I accept the terms in the license agreement and then click Next twice 6 Clear...

Страница 61: ... and then click Close to exit DriverWizard How to Connect the Printer to Your PC You can connect the printer to your PC using one of these cables Serial cable USB cable IEEE 1284 parallel printer adapter cable optional Connect the Printer Using a Serial Cable You can use a serial connection to communicate with your PC and to run PrintSet or InterDriver You can also use the serial port to send comm...

Страница 62: ...rt with InterDriver The parallel port supports Universal Plug and Play UPnP compatibility nibble byte ECP and additional status reporting through IEEE 1284 nibble ID mode If you are using a parallel port to communicate with the printer you need an IEEE 1284 interface adapter installed in the printer a parallel cable to run between the printer and the PC Connect the Printer Using an IEEE 1284 Cable...

Страница 63: ...rough a terminal connection Telnet or you can send instructions through FTP 1 Turn the printer off 2 Connect the Ethernet cable to the Ethernet port in the rear of the printer and connect the other end of the cable to your network 3 Turn the printer on If your printer uses a DHCP server to assign IP addresses the IP address appears in the lower left corner of the screen For an icon printer use Int...

Страница 64: ...less communications from the printer web page 1 Open a web browser on your PC IPv4 and IPv6 Ethernet Settings Setting Default IPv4 IP Assignment Method DHCP IPv4 IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Default Router 0 0 0 0 DHCP Response Broadcast IPv6 IP Assignment Method Automatic IPv6 IP Address Automatic Note If you are not using a DHCP network you need to configure Wi Fi settings by using Int...

Страница 65: ...your Username and Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears 6 Click Communications Wireless 802 11 The Wireless 802 11 settings page appears 7 Change wireless settings as needed You can also click Default Settings to restore all default Wireless 802 11 settings 8 ...

Страница 66: ... Certificates If you are using Wireless 802 11 security you may need to install authentication certificates in the printer for the highest level of security 1 Make sure you have the printer configured for the correct date and time 2 On your PC open an FTP connection to the IP address of the printer 3 Transfer your certificate to home user certificates public 4 On your PC open a Telnet session to t...

Страница 67: ...make the printer discoverable by other Bluetooth devices and enable security if required You can set up Bluetooth communications from the printer web page from the printer Main Menu using Intermec PrintSet through a USB connection to a PC Connect to a Bluetooth Device If your printer has the full touch display you can use the Bluetooth wizard to discover and connect to an HID Bluetooth device such...

Страница 68: ... address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears 6 Click Communications Bluetooth The Bluetooth settings page appea...

Страница 69: ...e port on the printer to connect these peripheral devices USB Peripheral Devices Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application Bar code scanner Use Intermec USB bar code scanners for data input with a Smart Printing application The printer also sup...

Страница 70: ... on the front of PM43 or into the USB host port on the back of the PM23c PM43c or PM43 printer 1 If you are connecting a USB storage device make sure the device has a single partition and is formatted as FAT16 or FAT32 2 Connect the device to one of the USB host ports 3 If you connected a USB storage device to an LCD printer select Tools USB Menu for more options ...

Страница 71: ...57 4 Configure the Printer Use this chapter to understand the organization of the configuration menu and the different ways you can configure the printer ...

Страница 72: ...ucture of the printer configuration menus is consistent among the different interfaces You should see the same organization whether you are accessing the menus through the web page or the printer Main Menu There are five main printer configuration menus for each interface Communications Printing System Settings Network Services Alerts Use the following illustrations to understand where information...

Страница 73: ...d Range Printer User Manual 59 The Communications Menu 1 TTJHONFOU FUIPE 1 EESFTT 1 TTJHONFOU FUIPE 1 EESFTT 1 3FTQPOTF 1W UIFSOFU 1W 0 4FSJBM 0 0 O FOFSBM 8JSFMFTT 4FDVSJUZ 4FDVSJUZ FUXPSL MVFUPPUI FWJDF BNF JTDPWFS 1BTTLFZ 3FTFSWF FGBVMU 3PVUFS 4VCOFU BTL ...

Страница 74: ... Manual The Serial Communications Menu BVE 3BUF 0 BUB JUT 1BSJUZ 4UPQ JUT BSEXBSF 2 90 90 5P 90 90 SPN FX JOF IBSBDUFS BVE 3BUF BUB JUT 1BSJUZ 4UPQ JUT BSEXBSF 2 90 90 5P 90 90 SPN FX JOF IBSBDUFS BVE 3BUF BUB JUT 1BSJUZ 4UPQ JUT BSEXBSF 2 90 90 5P 90 90 SPN FX JOF IBSBDUFS 0 0 O ...

Страница 75: ...F OPOZNPVT BNF OOFS VUIFOUJDBUJPO MJFOU FSUJGJDBUF MJFOU FZ FSUJGJDBUF 4FSWFS PNNPO BNF 4FSWFS PNNPO BNF 7BMJEBUF FSUJGJDBUF 1 RVJSF 1 BTU 3PBNJOH JYFE PEF SPVQ 5 1 FUXPSL BNF 44 FOFSBM FUXPSL 5ZQF 3PBNJOH 1PXFS PEF IBOOFM JEEFO 44 1SF 4IBSFE FZ FUXPSL FZ OEFY FUXPSL FZ FUXPSL FZ FUXPSL FZ 1 TTJHONFOU FUIPE 1 EESFTT 1 TTJHONFOU FUIPE 1 EESFTT 1 3FTQPOTF 1W FUXPSL 1W FGBVMU 3PVUFS 4VCOFU BTL ...

Страница 76: ...ing Menu FEJB FEJB 5ZQF 1SJOU FUIPE FEJB BMJCSBUJPO PEF FOHUI 4MPX PEF 54 4FOTJUJWJUZ FWFM 4UBSU EKVTU 4UPQ EKVTU FEJB 8JEUI FEJB FOHUI FEJB BSHJO 9 MJQ FGBVMU POUSBTU BSLOFTT FEJB 4FOTJUJWJUZ 1SJOU 2VBMJUZ 1SJOU 4QFFE 1BSUJBM VU VUUFS POUSPM VUUFS 3 5BH 1PTJUJPO 7PJE 5FYU 3FUSJFT 3 0VUQVU 1PXFS ...

Страница 77: ...JPO FUIPE 6OJU PG FBTVSF PNNBOE BOHVBHF 7JSUVBM 0 MVFUPPUI 8JSFMFTT BOBHF 0 3 WBMBODIF 51 8FC 4FSWFS BOBHF 4FSWJDFT FU 4NBSU4ZTUFNT VUUFS 4 1 13 W 44 5FMOFU 5JNF PSNBU EMF OGPSNBUJPO SJHIUOFTT JTQMBZ 7PMVNF VEJP BUF PSNBU 4DSFFO 5JNFPVU 1 FOV DDFTT FFE FZ DDFTT 0EPNFUFS 1SJOUIFBE 0EPNFUFS 1SJOUFS 0EPNFUFS 6TFS 3FTFUUBCMF BJOUFOBODF MFSUT 3FQMBDF 1SJOUIFBE MFBO 1SJOUIFBE FEJB PX JBNFUFS BVMUZ PU 3J...

Страница 78: ...SWFS 1SJNBSZ 4 4FSWFS 4 4NBSU4ZTUFNT 2VFVF 4UBUVT FU FX JOF IBSBDUFS 3FNPUF 1PSU 3FNPUF PTU 8SJUF PNNVOJUZ 3FBE PNNVOJUZ VUIFOUJDBUJPO BJMVSF 5SBQ 4 1 1SJNBSZ 8 4 4FSWFS 8 4 NBHF VGGFS 8FC 4FSWFS 4 1W 4UBUVT 4 1W 4UBUVT 5SBQ BNF 5SBQT 4UBUVT 5SBQ EESFTT 5SBQ PNNVOJUZ 5SBQ 1PSU VNCFS 4 1W 6TFSOBNF 4 1W VUIFOUJDBUJPO FZ 4 1W VUIFOUJDBUJPO 1SPUPDPM 4 1W ODSZQUJPO FZ 4 1W ODSZQUJPO 1SPUPDPM 4FDPOEBSZ ...

Страница 79: ...BE PU FUFDUFE 1SJOUIFBE JGUFE 1SJOUIFBE 5PP PU PUPS 5PP PU 1PXFS 4VQQMZ 5PP PU FEJB PX 3JCCPO PX 6QHSBEJOH JSNXBSF 1SJOU PC PNQMFUF OGPSNBUJPO 4UBSUFE 1SJOUFS JT 3FCPPUJOH 0EPNFUFS 6TFS 3FTFUUBCMF 0EPNFUFS VSSFOU 1SJOUIFBE 0EPNFUFS 1SJOUFS 3FQMBDF 1SJOUIFBE MFBO 1SJOUIFBE BVMUZ PU BCFM PU 5BLFO 1SJOUFS JO 1BVTF PEF 1SJOUFS JO FOV PEF QQMJDBUJPO SFBL 3 PU OTUBMMFE ...

Страница 80: ...full touch printer you can view or change the configuration settings by pressing the Settings button from the Main Menu 1 From the Ready screen press the Main Menu button 2 From the Main Menu press the Settings button The Settings menu appears 3 Select the settings you want to configure and make your changes 4 Save your changes when prompted ...

Страница 81: ...e select Configure System Settings Display From the Main Menu on a full touch screen select Settings System Settings Display 2 Select a Menu Access setting and save your changes 3 If you select Enable with PIN you also need to type in a PIN and save your changes Menu Access Setting Description Enable default All users can access the menus from the Main Menu and from the USB flash drive menu Enable...

Страница 82: ...should have already connected your printer to your network and obtained an IP address 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and then click Login The default value for Username is itadmin and the default value for Password is pass 5 C...

Страница 83: ...or web and email server information or if you are using a network management application such as Intermec SmartSystems click Network Services 7 Make any changes to the settings you want to configure 8 To save your changes click Save To reset all parameters on the page to the default settings click Default Settings Configure the Printer with PrintSet 5 PrintSet 5 is a printer configuration tool tha...

Страница 84: ...gaps STX SI T1 ETX For more information on how to change configuration settings with a programming language see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual How to Configure the Printer with SmartSystems You can use SmartSystems to change configuration settings on your printer The printer ships with the SmartSystems client loaded on it The console is...

Страница 85: ...ice or PrintSet to upload fonts images applications formats and web forms to the printer You can only delete fonts images applications and web forms that you upload to the printer You cannot delete the files that are installed as part of the printer firmware Upload Fonts Images Applications Formats and Web Forms from the Web Page You can use the printer web page to install fonts images application...

Страница 86: ...id Range Printer User Manual 5 Click the Manage tab The Overview page appears 6 Click Applications Fonts Images Label Formats or Web Forms The upload page appears for the option you selected Here is an example of the page you see if you select to upload fonts ...

Страница 87: ...s need to be located on the USB storage device for the printer to install them 1 Copy your files to a USB storage device using the directories in the table File Type Directories for the USB Storage Device File Type Directory to Place the File Installed in this Printer Directory Application apps home user apps Configuration config Configuration profile profiles home user profiles Display images dis...

Страница 88: ...have more files to install Change Background Image for the Ready Screen Use this procedure to customize the Ready screen that appears on the printer when it finishes starting up or is waiting for data The background image you create must be 320 x 240 pixels named background_idle png 1 Create a display directory on your USB storage device 2 Copy your background_idle png file to the display director...

Страница 89: ...ly supported from the Main Menu on the full touch printer The following printer settings are not saved in a profile IP address for either IPv4 or IPv6 networks Media calibration settings for the label stop sensor Remote port or remote host values for a remote computer accessing the printer through raw TCP Save a Printer Profile from the Main Menu Use this procedure to save the current settings as ...

Страница 90: ... screen press the Main Menu button The Main Menu appears 2 Select Tools Profiles The Profiles menu appears 3 Select Load The Load Profile menu appears 4 Select the profile you want to load on the printer and press 5 When Complete appears on the screen press to return to the Main Menu How to Load a Printer Profile with Programming Commands You can load a saved LCD printer profile to another printer...

Страница 91: ... files appears To import a configuration file from the USB storage device to the printer memory select Install Configuration A list of the available files appears 5 Select the file you want to export or install 6 Press OK when the export or install confirmation box appears Note To load printer profiles that modify communication settings that require itadmin rights you must log in as an itadmin RUN...

Страница 92: ...s the default style css prior to loading the user customized style css The customized style css does not need to contain the complete set of CSS directives it may only specify the subset of CSS styles that the user wishes to customize 1 Retreive the default CSS file from the printer http printerip format style css 2 Modify the style sheet to make the web page look the way you want it and save your...

Страница 93: ...79 5 Troubleshoot the Printer Use this chapter to troubleshoot the printer ...

Страница 94: ... Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec Product Support make sure you have this information ready Printer serial number Printer configuration number Firmware type and version Printer co...

Страница 95: ...stem Information Look in the System Information tab in the printer web pages for useful information and statistics on the printer hardware and firmware You may need this information if you want to contact Intermec Product Support for assistance or troubleshooting System Information Tab in Printer Web Pages ...

Страница 96: ...tatistic Type Information Available SystemInformation Printer uptime and CPU usage firmware and kernel versions printer config and serial numbers flash and RAM memory information Print Statistics Total labels printed RFID tag success rate odometer values total distance printed printer and current printhead Supply Printhead and ribbon information Hardware Options Input output devices serial port in...

Страница 97: ... odometer from the printer web page to see the printhead usage and how the current values compare to the alert values 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer home page appears 3 Click the System Information tab 4 Click Odometer The list of current odometer statistics appears Note To check the printer odometer from the web...

Страница 98: ... 1 Open a web browser on your PC 2 In the address bar type the IP address of your printer and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and then click Login The default value for Username is admin and the default value for Password is pass 5 Click the Configure tab The Configuration Summary page appears 6 Click System Settings M...

Страница 99: ...ail address an SNMP trap or both You can enable or disable each type of alert set the number of times the alert is repeated set the unit of measure that determines how often the alert is sent and change the default text message for the alert Configure Error Alert Notification The way you receive error alerts is determined by the notification method you configure You can choose between receiving no...

Страница 100: ... the specified value in the Media Low Diameter setting Replace the media Ribbon Installed The printer is configured as a direct thermal printer and thermal transfer ribbon is installed Remove the ribbon or configure the printer for thermal transfer media Printer in Pause Mode A print job is paused from the front panel Press the Print button to resume printing Printer in Menu Mode A user entered a ...

Страница 101: ...nance Alerts for the amount of media to print before replacing the printhead Replace the printhead Clean Printhead The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead Clean the printhead No RFID Tag Found The printer can not find an RFID tag RFID Not Installed You are attempting to write to a tag bu...

Страница 102: ...eaker on one side Adjust the printhead balance There are weak spots on the printout Try these possible solutions in order There may be foreign particles on the media Clean or replace the media Make sure that your media and ribbon are compatible Make sure that you are using high quality media and ribbon The contrast may be too low Increase the contrast The printout is dark or there is excessive ble...

Страница 103: ...y not be properly installed or aligned Reload the media The media margin or X start parameter may be set too low Increase the setting The content on my printout is compressed The print speed may be too high Lower the print speed Nothing shows up on my thermal transfer printout The ink coated side of the ribbon may not be facing the media Reload the ribbon When I feed or print a label the ribbon is...

Страница 104: ...rt check box The printer is connected to a serial port on my PC but the printer is not working Try these possible solutions Make sure the serial port settings are configured correctly Make sure the serial cable pinouts are correct and that the cable is not damaged If you have the Intermec Windows driver for an RS 232 printer installed on your PC uninstall the driver Networking Problems and Possibl...

Страница 105: ...ct your local Intermec representative None of the RFID commands work RFID is disabled Enable RFID from the web page or the Main Menu Go to Settings Main Menu or Configure tab web page System Settings Manage I O Printing on regular media not RFID is slow and halted in between labels RFID is enabled Disable RFID from the web page or the Main Menu I am using an application to write to RFID tags and t...

Страница 106: ... your desktop PC 2 In the address field type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type your Username and Password in the text fields and click Login 5 Select Services Restore Defaults The Restore Defaults menu appears with none of the check boxes selected When I send a TAGREAD or TAGWRITE ...

Страница 107: ...isplay you can restore the printer to default settings from the Tools menu 1 From the Ready screen open the Main Menu 2 Select Tools Restore Defaults The Restore Defaults menu appears with all items in the list selected by default 3 To restore all default settings continue with the next step You can also change the settings that are restored as follows To keep the current network settings clear th...

Страница 108: ...ckwise to lower the printhead and close the media cover How to Upgrade the Printer Firmware You should check for periodic updates to the printer firmware Updated firmware can include bug fixes or additional features that you might find useful The latest version of the firmware is available from the PM23c PM43 or PM43c printer Downloads page on www intermec com You can upgrade the printer firmware ...

Страница 109: ...upgrade the printer firmware from the printer web page To configure the printer from the web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 Start a web browser on your desktop PC 2 In the address field type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner of the screen The Login page appears 4 Type you...

Страница 110: ...device Note For best results Intermec recommends using a USB storage device that contains no other files besides the upgrade file 1 Copy the firmware upgrade file to the root directory of the USB storage device 2 Turn the printer off 3 Insert the USB storage device into a USB host port 4 Restart your printer An upgrading firmware message appears as the upgrade file is loaded into the printer memor...

Страница 111: ...97 6 Maintain the Printer Use the information in this section to understand how to clean adjust and replace parts of the printer ...

Страница 112: ... before cleaning Never spray the printer with water Protect it from water when cleaning the premises Never use any sharp tools for removing stuck labels The printhead and rollers are delicate Caution To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Caution Use only the cleaning agents specified in this section Intermec is not res...

Страница 113: ...from power 2 Open the media cover 3 Remove the media and ribbon if installed 4 Insert most of the cleaning card under the printhead and then lower the printhead 5 Pull out the cleaning card and raise the printhead 6 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 7 Repeat Steps 4 through 6 if necessary 8 If necessary clean residue from the platen roller or tea...

Страница 114: ...e media and ribbon in the printer 7 Close the media cover reconnect power and turn on the printer Clean the Exterior of the Printer Make sure to keep the exterior of the printer clean Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the printer and affecting printer functionality Use a soft cloth possibly moistened with water or a mild detergent...

Страница 115: ...pe of media or ribbon you use the amount of energy to the printhead the print speed and the ambient temperature of the room you print in The firmware detects the new printhead when you restart the printer 1 Turn the printer off and disconnect the printer from power 2 Open the media cover 3 Remove the media and ribbon if installed 4 Turn the printhead lift lever counterclockwise to raise the printh...

Страница 116: ... lever clockwise to lower it 10 Close the media cover reconnect power and turn on the printer Replace the Platen Roller If the printer platen roller gets damaged or wears out it is easy to replace On the PM43 printer you can store a spare platen roller in the holder located under the media holder Just insert the platen roller as you would into the printer and then turn the latch counterclockwise t...

Страница 117: ...e it by turning the latch counterclockwise 7 Reload media and turn the printhead lift lever clockwise to lower it 8 Close the media cover reconnect power and turn on the printer How to Adjust the Printer You may need to adjust your printer to accommodate how you are printing or to improve printer performance You can make these adjustments on the printer Ribbon wrinkling Printhead balance Printhead...

Страница 118: ...al transfer ribbon getting wrinkled try adjusting the ribbon tension bar 1 Open the media cover 2 Use a large straight slot screwdriver to adjust the ribbon tension bar Turn the tension bar screw clockwise to move the bar backward and decrease the tension Turn the tension bar screw counterclockwise to move the bar forward and increase the tension ...

Страница 119: ...r 102 mm Intermec recommends that you adjust the position of the printhead balance arm so that the printhead is correctly pressured against the media 1 Open the media cover 2 If you have thermal transfer ribbon installed remove it 3 Turn the printhead lift lever counterclockwise to raise the printhead 4 Press down on the blue part of the printhead balance bar and move it outward for wider media in...

Страница 120: ... than the other your thermal transfer ribbon starts to crease Do not use a higher printhead pressure than necessary It may increase the wear on the printhead and shorten its life 1 Open the media cover 2 Use a straight slot screwdriver to adjust the pressure screw Turn the screw clockwise to increase the pressure resulting in darker print Turn the screw counterclockwise to decrease the pressure re...

Страница 121: ... sensor that detects black marks on continuous media The sensor contains a blue LED which is strong enough to see through media You can use the blue LED to help determine the proper location for the sensor 1 Open the media cover 2 Adjust the label gap and black mark sensor Turn the sensor adjustment knob counterclockwise to move the sensor toward the outside of the printer Turn the sensor adjustme...

Страница 122: ...Chapter 6 Maintain the Printer 108 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Страница 123: ...109 A Specifications This appendix contains specifications for the PM23c PM43 and PM43c printers ...

Страница 124: ...7 13 x 9 9 x 16 9 in PM43c Dimensions Dome Media Cover 244 9 x 252 5 x 500 2 mm 9 6 x 9 9 x 19 7 in PM23c Dimensions Standard Media Cover 181 x 205 5 x 431 8 mm 7 13 x 8 1 x 16 9 in PM23c Dimensions Bubble Top 207 x 205 5 x 431 8 mm 8 15 x 8 1 x 16 9 in PM23c Dimensions Dome Media Cover 244 9 x 205 5 x 500 2 mm 9 64 x 8 1 x 19 7 in PM43 Weight 15 8 kg 35 lbs PM43c Weight 12 7 kg 28 lbs PM23c Weigh...

Страница 125: ...Appendix A Specifications PM23c PM43 and PM43c Mid Range Printer User Manual 111 PM43 Printer Length and Height Dimensions NN JO NN JO NN JO ...

Страница 126: ...Appendix A Specifications 112 PM23c PM43 and PM43c Mid Range Printer User Manual PM43c Printer Width Dimensions PM43c Printer Length and Height Dimensions NN JO NN JO NN JO NN JO ...

Страница 127: ...Appendix A Specifications PM23c PM43 and PM43c Mid Range Printer User Manual 113 PM23c Printer Width Dimensions PM23c Printer Length and Height Dimensions ...

Страница 128: ...rinter User Manual Power Specifications Power Supply Requirements 100 240 V 4 A 50 60 Hz Temperature and Humidity Specifications Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Relative Humidity 20 to 80 non condensing ...

Страница 129: ...max Media Width 19 05 to 114 3 mm 0 75 to 4 50 in Label Roll Diameter maximum 212 70 mm 8 38 in Label Roll Core ID 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 25 in Gap Length Between Labels 1 2 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance Media Thickness 61 to 264 μm 2 40 to 10 40 mil Media Density 57 60 to...

Страница 130: ...o 114 3 mm 0 75 to 4 5 in Label Roll Diameter maximum 152 4 mm 6 in with standard cover 212 9 mm 8 38 in with dome cover Label Roll Core I D 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 25 in Gap Length Between Labels 1 20 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance Media Thickness 61 to 264 μm 2 40 to 10 40...

Страница 131: ...gage Tag 29 to 54 mm 1 14 x 2 13 in Label Roll Diameter maximum 152 4 mm 6 in with standard cover 184 2 mm 7 25 in with bubble top 212 9 mm 8 38 in with dome cover Label Roll Core I D 76 20 mm 3 in or 38 1 mm 1 50 in Label Length minimum 6 35 mm 25 in Gap Length Between Labels 1 20 to 26 mm 0 05 to 1 02 in Black Mark Length 3 to 25 mm 0 12 to 0 98 in centered between tickets 15 maximum reflectance...

Страница 132: ...tation 262 000 colors Resistive display that supports touch input with fingers gloved hands or a stylus 72 pixels per inch Supported Command Languages Fingerprint Direct Protocol Intermec Printer Language IPL ZSim DSim Smart Printing Media Sensors Label gap tag notch Black mark Printhead lift Media low with rotational hanger option Ribbon present end thermal transfer models only Ribbon low ...

Страница 133: ...v4 BOOTP for IPv4 DNS client support for IPv4 and IPv6 Line Printer Protocol Raw TCP Telnet in out DHCP client for IPv4 and IPv6 network dual stack IPv4 and IPv6 Ping IPSEC IKEv2 over IPv6 SSH Resident Fonts Andale Mono Andale Mono Bold Century Schoolbook Roman CG Times CG Times Bold Letter Gothic OCR A OCR B Univers Univers Bold Univers Condensed Bold Univers Extra Condensed ...

Страница 134: ...ing to address global languages The fonts below have been tested and are available for purchase and download at www fonts com WorldType Collection fonts support all global languages whereas the other fonts listed support specific languages Angsana New Regular Helvetica World MSung PRC Medium MSung HK Medium HYGothic Medium TBMinPro Light NarkisClassicMF WorldType Collection J WorldType Collection ...

Страница 135: ...5 Interleaved 2 of 5 ISBT 128 Matrix 2 of 5 Straight 2 of 5 UPC 2D bar code symbologies Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code RSS 14 USPS 4 State Customer Bar Code Supported Graphic File Types PCX PNG GIF and BMP Windows Drivers Support for Windows XP Vista Windows 7 Server 2003 Server 2008 Supports 3...

Страница 136: ...he default settings of the serial port The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the desktop computer RS 232 Serial Cable DB9 Pins Default Settings of the Serial Port Parameter Default Setting Baud rate 115200 Data bits 8 Parity None Stop bits 1 Hardware Disable Pin Signal Description 1 External 5 VDC Max 500 mA 2 TXD Transmit data 3 RXD Receive d...

Страница 137: ...rface to print from a PC you need to have the Intermec InterDriver printer driver installed on your PC Intermec recommends that you only connect one printer to each USB port on the PC either directly or through a hub You cannot connect other devices such as a keyboard or a mouse to the same hub USB Host Interface Use the USB host device to connect USB devices to the printer such as HID bar code sc...

Страница 138: ...45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE T and is fully compliant with the IEEE 802 3u standard You can find the network card MAC address on the back of the printer for a PM43 printer and on inside the media cover on the base for the PM23c and PM43c printers MAC Address Label Location on the PM43 MAC Address Label Location on the PM43c ...

Страница 139: ...Appendix A Specifications PM23c PM43 and PM43c Mid Range Printer User Manual 125 MAC Address Location on the PM23c ...

Страница 140: ...Appendix A Specifications 126 PM23c PM43 and PM43c Mid Range Printer User Manual ...

Страница 141: ...127 B Default Settings This appendix contains all of the default settings for the printer ...

Страница 142: ...nications Serial COM1 From the printer web page click the Configure tab Communications Serial Note These settings are not accessible unless the printer has a serial connection to a PC Serial Port Settings Setting Description Default Baud Rate Transmission speed in bits per second bps for the serial port 115200 Data Bits Number of bits that define a character or byte 8 Parity Specifies how the prin...

Страница 143: ...nage the rate of data transmission to the host Disable XON XOFF From Specifies if software flow control XON XOFF is used tomanage the rate of data transmission from the host Disable New Line Character Defines the characters that the printer echoes to the host to indicate that it has moved to a new line CR LF Serial Port Settings Continued Setting Description Default Ethernet Settings Setting Descr...

Страница 144: ...n IP address for IPv6 networks Automatic IPv6 IP Address Specifies the unique network level address that is assigned to each device in a TCP IP network IPv6 Automatic Ethernet Settings Continued Setting Description Default Wireless 802 11 General Settings Setting Description Default Network Name SSID Defines the wireless network To communicate all access points and wireless devices must have the s...

Страница 145: ...turns off components when they are not being used to draw less current Constant Awake Channel Sets the common channel that radios in Ad Hoc mode use to transfer data Range is 1 to 14 1 Hidden SSID Determines if the radio is allowed to look for SSIDs that have been hidden to prevent unauthorized devices from connecting to the wireless network Disable Wireless 802 11 General Settings Continued Setti...

Страница 146: ... Broadcast IPv6 IP Assignment Method Sets how the printer obtains an IP address for IPv6 networks Automatic IPv6 IP Address Sets the unique network level address that is assigned to each device in an IPv6 network Automatic Wireless 802 11 Network Settings Continued Setting Description Default Wireless 802 11 Security Settings Setting Description Default Security Type Selects the protocol the radio...

Страница 147: ...rs Empty string Inner Authentication Selects the authentication method that is used when the EAP type is EAP FAST PEAP or TTLS MSCHAPv2 CA Certificate Sets the name of the Certificate Authority CA thatverifiestheserver certificate This CA should be the same one that was used to sign the server certificate intermec pem Client Certificate Sets the name of the client certificate the printer uses to a...

Страница 148: ...n using EAP TTLS PEAP or EAP TLS Intermec recommends that you set Validate Certificate to Yes No PAC Sets the name of the Protected Access Credential PAC that is used for EAP FAST authentication The printer uses this file if Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network eap fast pac Acquire PAC Determines if automatic PAC file provisioning is on f...

Страница 149: ...raffic is encrypted Disable Device Name Sets the name that identifies the printer in the Bluetooth network Maximum length is 16 characters Printer model number and serial number For example PM43 0000000001 Discover Determines if other Bluetooth devices can detect the printer Enable Passkey Sets the passkey that is used when pairing Bluetooth devices to the printer Range is 1 to 16 characters case ...

Страница 150: ...th Gaps Print Method Selects the method of printing that the printer is using Ribbon TTR for thermal transfer printers or No Ribbon DT for direct thermal printers Media Width Sets the width of the printable area measured from the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter Variable 935 044 001 INTERMEC 6001 36th Ave W Everett WA 98203 FEJB XJ...

Страница 151: ...t is defined in the Unit of Measurement parameter Variable Media Margin X Sets the width of the margin from the left edge of the label along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter Variable Media Settings Continued Setting Description Default 935 044 001 INTERMEC 6001 36th Ave W Everett WA 98203 FEJB MFOHUI 935 044 001 INT...

Страница 152: ... 9999 to 9999 0 Stop Adjust Sets the length of media the printer feeds positive value or retracts negative value after printing a label Unit of measurement is defined in the Unit ofMeasure parameter Range is 9999 to 9999 0 Media Calibration Mode Selects the mode the printer uses to calibrate media Use Slow if the printer has trouble identifying gaps or marks in media Fast Length Slow Mode If Media...

Страница 153: ...lity Settings Setting Description Default Print Speed Sets how fast the printer prints labels The unit of measure is defined in the Unit of Measure parameter 100 Media Sensitivity Sets the level of sensitivity of the media to the printhead heat for media and ribbon Variable Darkness Sets the image darkness for media and ribbon Adjust this parameter with the Media Sensitivity parameter Range is 1 t...

Страница 154: ...uage the printer uses to display text on the web page English Keyboard Input Selects the language of the external keyboard that is connected to the printer U S U K Time Sets the current time System time AM PM Sets AM or PM AM Date Sets the current date System date Command Language Sets the printer command language If changed requires restart Fingerprint Alert Notification Method Selects how you wa...

Страница 155: ...scription Default Brightness Selects the brightness of the printer screen Medium Idle Information Selects the information that appearson the printer screen when it is in Idle mode IPv4 address Time Format Selects the format used to display time on the printer 24 Hour Date Format Selects the format used to display date on the printer dd mm yyyy Menu Access Determines if the Menu button on the print...

Страница 156: ...rted only if the optional Wi Fi Bluetooth module is installed Enable Bluetooth Determines if the printer is allowed to communicate using its Bluetooth radio Supported only if the optional Wi Fi Bluetooth module is installed Enable RFID Determines if the printer is allowed to communicate using its RFID radio Supported only if the RFID module is installed Enable Virtual COM Determines if you can ena...

Страница 157: ...ter server LPR daemon Enable IKEv2 Determines if the printer can use IKEv2 Disable SSH Determines if the printer can use Secure Socket Handling SSH Enable Telnet Determines if the printer can use Telnet Enable System Network Services Continued Service Description Default System Maintenance Alert Settings Setting Description Default Odometer User Resettable Sets the length of media in meters that t...

Страница 158: ...of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 0 Clean Printhead Sets the length of media in meters that the printer prints before the Clean Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 0 Faulty Dot Sets the number of faulty dots on the printhead before the Faulty Do...

Страница 159: ...145 C Print Labels with INPrint This section explains how to use the INPrint feature to print labels ...

Страница 160: ... that label You can then preview and print the label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page Print INPrint Labels If the printer is connected to an Ethernet or Wi Fi network you can print labels by entering information in a web form You access web forms through the printer web page 1 On you...

Страница 161: ...d is pass 5 Click the INPrint tab 6 Select the web form you want to print If you created the web form yourself click Customer Downloaded and then select the web form in the list To use one of the Resident Intermec supplied web forms click Resident and then select the web form in the list 7 Type information in the web form as needed 8 Optional To preview the label on screen click Preview 9 To print...

Страница 162: ...int 148 PM23c PM43 and PM43c Mid Range Printer User Manual Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lbx minimal lbx shipping lbx 203_in_demo_4x6 lbx ...

Страница 163: ...dix C Print Labels with INPrint PM23c PM43 and PM43c Mid Range Printer User Manual 149 203_shipaddr_4x6 lbx lifetest lbx Predefined INPrint Label Formats and Sample Illustrations Continued Format Name Sample ...

Страница 164: ...Appendix C Print Labels with INPrint 150 PM23c PM43 and PM43c Mid Range Printer User Manual 203_packslip_4x6 lbx Predefined INPrint Label Formats and Sample Illustrations Continued Format Name Sample ...

Страница 165: ...llner Samuel Cormier Iijima http www gtk org Copyright 2001 2002 Brian Stafford brian stafford uk linux net http www stafford uklinux net libesmtp Copyright 1996 Markus Franz Xaver Johannes Oberhumer http www oberhumer com opensource lzo Copyright 2002 Nicolas Pitre Copyright 2003 Texas Instruments Inc Copyright 2003 Chris Larson Copyright 2004 Michael Opdenacker michaelo handhelds org Original ve...

Страница 166: ... net snmp org Copyright C 2000 2011 Carsten Haitzler and various contributors Copyright c 1999 Carsten Haitzler The Rasterman http www enlightenment org Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers http www libexpat org Copyright 2009 Intermec Technologies Corp All rights reserved Based on code from Frank Da Cruz s excellent book _Kermit A File Transfer Protocol_ Digital Press 1986 ...

Страница 167: ...ability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possiblity of such damage Copyright c 1998 2007 The OpenSSL Project http www openssl org C 1995 2004 Jean loup Gailly and Mark Adler http zlib net Copyright c 2003 2009 Jouni Malinen j w1 fi and contributors C Copyright 2000 2008 Wolfgang ...

Страница 168: ...h Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2013 Intermec Technologies Corporation All rights reserved PM23c PM43 and PM43c Mid Range Printer User Manual 935 046 002 P N 935 046 002 ...

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