Intermec ColorCoder V4 – Service Manual Ed. 1
229
Chapter 6 Troubleshooting
6.6 Diagnosis
6.6:A Malfunction Indications
This machine has a function which self-diagnoses state of the
machine by means of microcomputers. When a malfunction occurs
the control panel displays a message reading “nnSERVICEMAN
CALL”, (nn being the error number).
Error No.
00
01
03
08
09
10
11
12
13
14
15
16
Nature of Error
Protocol error
Engine CPU memory check er-
ror
Engine SRAM check error
CPU-NVRAM (black head se-
rial No. storage area) check error
CPU-NVRAM (cyan head se-
rial No. storage area) check error
CPU-NVRAM (magenta head
serial No. storage area) check
error
CPU-NVRAM (yellow head se-
rial No. storage area) check error
Black head abnormality
Cyan head abnormality
Magenta head abnormality
Yellow head abnormality
Black head abnormal tempera-
ture
Probable Cause
Communication abnormality
between Engine and Formatter.
When uncheckable data occurs,
etc.
Malfunction of CPU, wires of
address bus and data bus broken,
etc.
Malfunction of CPU, wires of
address bus and data bus broken,
etc.
Wiring not connected to head,
malfunction of Engine CPU of
Engine 1 PCB.
Wiring not connected to head,
malfunction of Engine CPU of
Engine 1 PCB.
Wiring not connected to head,
malfunction of Engine CPU of
Engine 1 PCB.
Wiring not connected to head,
malfunction of Engine CPU of
Engine 1 PCB.
Abnormal connection of flex-
ible cable to head, malfunction
of EEPROM of head.
Abnormal connection of flex-
ible cable to head, malfunction
of EEPROM of head.
Abnormal connection of flex-
ible cable to head, malfunction
of EEPROM of head.
Abnormal connection of flex-
ible cable to head, malfunction
of EEPROM of head.
Printing was carried out with no
discharge of ink. High duty print-
ing was carried out for a long
time, etc.
Corrective Action
Check wiring connection, replace
Formatter or Engine 2 PCB.
Check wiring connection, replace En-
gine 1 PCB.
Check wiring connection, replace En-
gine 1 PCB.
Check wiring connection, replace En-
gine CPU.
Check wiring connection, replace En-
gine CPU.
Check wiring connection, replace En-
gine CPU.
Check wiring connection, replace En-
gine CPU.
Check flexible cable connection, check
wiring connection, replace head.
Check flexible cable connection, check
wiring connection, replace head.
Check flexible cable connection, check
wiring connection, replace head.
Check flexible cable connection, check
wiring connection, replace head.
Carry out Cleaning (B) and eliminate
non-discharge. Switch off power and
leave standing for a while.