Here you will find useful tips to help you identify and remedy some of the most frequent faults.
4
Maintenance
4.5 Cleaning the SPA
The cleaning of the SPA does not require any special care or maintenance. Remove dirt with soap. water, a damp cloth and a soft brush, if
required. Never use hard brushes or abrasive cleaning and scouring products.
4.6 Winter storage
1. Drain all the water from the SPA.
2. Remove the filter cartridge
3. Clean and dry the SPA and attachments
4. Expel all the air from the SPA
5. Loosely fold up the SPA, avoiding sharp corners to prevent damage
6. Store the SPA in a dry, frost-free place.
8. The original packaging can be used for storage.
CAUTION:
• Plastic can become brittle and fragile when it is exposed to sub-zero temperatures.
• Freezing can severely damage the SPA. Improper winter storage may invalidate the warranty.
• Ubbink Garden B.V. cannot accept liability for damage to the SPA and its components resulting from the use of antifreeze agents.
5
Troubleshooting
Problems
Cause
Solution
Air jet system
not working
Overheating of the air fan motor
Wait until the motor has cooled down, then press the
BUBBLE button to activate the function.
Problem with the filter/air and massage jets/heater
unit
Disconnect the power supply, wait 10 minutes before switching the
power back on.
Massage jet system
not working
Overheating of the massage jet motor.
Wait until the motor has cooled down, then press the
JET button to activate the function.
Problem with the filter/air and massage jets/heater
unit
Disconnect the power supply, wait 10 minutes before switching the
power back on.
Heater
not working
Temperature set too low
Set a higher temperature (20-40°C)
The water temperature is still within the tolerance
range of the temperature sensor (+/- 2°C)
The heating system does not switch on immediately, but after a delay.
The filter cartridge is dirty
Replace the filter cartridge
Water level too low
Top up the water
Problem with the filter/air and massage jets/heater
unit
Disconnect the power supply, wait 10 minutes before switching the
power back on.
Filter system
not working
The filter cartridge is dirty
Replace the filter cartridge
Water level too low
Top up the water
Problem with the filter/air and massage jets/heater
unit
Disconnect the power supply, wait 10 minutes before switching the
power back on.
Filter pump
running too loud
The filter cartridge is dirty
Replace the filter cartridge
Water level too low
Top up the water
Dirty cover (on filter cartridge)
Clean the cover
Problem with the filter/air
and massage jets/heater
unit
Power voltage too low or incorrect frequency
Contact a qualified electrician
Fault in the filter/air and massage jets/heater unit
Disconnect the power supply, wait 10 minutes before switching the
power back on.
The tub has a strange
shape
Additional air pressure due to strong sunlight
Check the air pressure and let some air out, if necessary. This is important in
order to prevent damages
The SPA is losing air
pressure
Air valve cap is too loose
Tighten the air valve cap
Tear (seam) or spot damage
Perform a test to locate the affected area.
The SPA is losing water
The sealing plug of the water drain at the bottom of the
SPA is loose
Clean the sealing plug and press it hand-tight into the drain opening
The water is not clean
Insufficient filtering time
Increase the filtering time
The filter cartridge is dirty
Replace the filter cartridge
Poor or insufficient water treatment
Read the instructions of the chemicals manufacturer
Manual SPA 2/4/6 2020_2.indd 56
Manual SPA 2/4/6 2020_2.indd 56
30.09.20 17:21
30.09.20 17:21