OP
+
OER Installation and Operation Manual
31
Copyright © 2010, Harris Corporation
Appendix B
Communication and Control
Troubleshooting Tips
Software Communication Problems
The frame is powered up, but the module does not
communicate with
+
Pilot Lite or CCS Pilot/Navigator.
Solutions
•
Ensure you have specified the proper module slot.
See your frame
Installation and Operation Manual
for more
information about slot identification.
•
Verify whether you need an ICE6800
+
or 6800
+
ETH module
installed in the frame (not required for FR6822
+
).
•
FR6802
+
frames only use ICE6800
+
modules to communicate
with CCS software and hardware.
•
FR6802
+
QXF frames use ICE6800
+
or 6800
+
ETH modules to
communicate with CCS software and hardware.
•
Remove any legacy 6800 series product that is in the frame.
+
Pilot Lite and CCS software cannot communicate with legacy
6800 series products, even though these modules may operate with
card-edge controls in an FR6802
+
frame. Legacy 6800 products do
not have the “
+
” symbol on their extractor handles.
•
Check for bent pins on the back module by following this
procedure:
a.
Unplug the front module.
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