4
Operating Instructions
Before First Use
Before using the urn for the first time, fill with water to the MAX level, boil and discard.
Using your Urn
1.
Place the catering urn on a stable, flat heat resistant surface, out of the reach of children.
2.
Plug into a suitable power outlet, ensuring that the power cord is not stretched or could be accidently caught.
3.
Remove the lid by turning it in an anti-clockwise direction and lifting.
4.
Fill the urn with the required amount of water ensuring that the level is between the MAX and MIN marks. Do not overfill
the catering urn. Replace the lid, ensuring it is locked into position.
5.
Press the switch to the On position to boil and the red ‘Heating’ light will illuminate to indicate that the catering urn is
heating the water.
6.
Once the urn has boiled the water the ‘Heating’ light will go out and the orange ‘Keep Warm’ light will illuminate to
indicate that the urn is in a state of preserving heat.
7.
Use the thermostat dial to set the temperature you would like the urn to maintain the water at. If the dial is left at 100°C
then the urn will continue to boil. If the water is left to boil this could activate the thermal cut out if the water is left to boil
dry.
8.
Water can be dispensed via the tap at the front of the urn.
9.
The urn can be refilled at any time with cold water. Never carry the urn with hot water inside. Take fresh water to the
urn. Use caution when removing the lid as there is a risk of scalding from the steam.
10.
When the urn is not in use it is recommended to empty all water and switch the urn off using the ON / OFF switch and
remove the plug from the socket.
Thermal Cutout / Boil Dry Protection
This catering urn is fitted with a thermal safety device which will switch off the urn in case of accidental
overheating or if the urn is left to boil dry. To reset, disconnect from the power for approximately 30 minutes to
allow the urn to cool down. Plug the urn back in again and press the reset button at the base of the urn. This may
need to be done several times if the element has overheated.
Please note: If less than 1 litre of water remains in the urn the boil dry protection will activate. The urn will need to
be reset as detailed above.
Descaling
If allowed to build-up, limescale can cause the element to overheat and can cause the tap to stop working correctly. Regular
checks need to be made of the inside of the urn for signs of limescale. It is important that limescale deposits are removed by
using descaling tablets, powders or liquids. If you are in a hard water area, the urn may need to descaled every week. If you
are in a soft water area then descaling the urn will not need to be carried out so often.
Cleaning and Care
•
Before cleaning the urn, ensure it is disconnected from the power supply and has cooled down completely.
•
Do not use abrasives or harsh cleaning solutions.
•
Do not immerse the urn in any liquid. To clean the exterior and interior, use a slightly damp lint free cloth.
•
It is advisable to remove limescale deposits at regular intervals. A household limescale remover can be used as long as
the manufacturer’s guidelines are followed.
•
Use a small brush to clean the inside of the tap by moving it up and down inside the tap. Also use the brush to clean
the tap connections inside the urn.
•
Wash the tap handle in warm soapy water, rinse and replace.
•
Do not use baking soda when cleaning as this can cause damage to the appliance.
