FDX-S Series User Guide
113
Problem
Cause/Check item/Solution
Page
● Video output (Cont’d)
Video is not being
output.
[5] Is the resolution supported by the sink device?
Check the resolution and video frequency in
“[INPUT
STATUS 1
”.
Sink device’s resolution may not be supported. Check the
specification of the sink device.
[6] Does the sink device support SCDC?
Check if the sink device supports SCDC in
“[SINK DEVICE
EDID 3]
”.
・
ON : SCDC supported.
・
-- : SCDC is not supported; vide is not displayed.
[7] Change the setting of Hot plug ignoring duration.
[8] If a long cable is connected for input or output when
4K@30/60 HDMI/DVI digital I/O board is installed, replace it
with a 16 ft. (5 m) or shorter cable. Even though a 16 ft. (5 m)
or longer cable can be connected for digital I/O of the FDX-S,
HDCP authorization or EDID acquisition may fail depending
on the cable quality and the connected device.
[9]
The time setting for monitoring no-signal input may be too
short.
[10]
Check the video output setting of the source device.
-
[11] If Long reach mode is set to enabled, only up to 1080p
(24 bit) or 148 MHz can be transmitted.
Video is intermittent,
or presents noise.
If a long cable is connected for input or output when 4K@30/60
HDMI/DVI digital I/O board is installed, replace it with a 16 ft. (5 m)
or shorter cable. Since the FDX-S has automatic cable length
equalization, long cables can be successfully used, but the FDX-
S ’s full performance may not be realized if the cable or connected
peripheral devices are of inferior quality.
If the error is solved by
replacing the cable, the signal may have been degraded due to
excessive attenuation or crosstalk. IDK offers high-quality cables,
cable boosters and extenders. Please contact us as needed.
When high-speed signals (high resolution: such as 4K; DEEP
COLOR signal) are input or output, video may not be displayed or
noise may appear.
This is largely dependent on cable quality and the characteristics
of connected peripheral devices. If the problem occurs in all inputs,
it is related to the input side of the system. If the problem occurs
only in a specific output connector, it is being caused by
difficulties ahead of that output. One possible solution is to change
to a lower resolution format and/or set Deep Color to
“24-BIT
COLOR
”.
You can check the resolution and color depth of the input signal in
input signal status and you can also limit resolution and color
depth of input signal as defined by the FDX-
S’s EDID
configuration settings.