Idemia KIOSK, Руководство по устранению неисправностей

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Mar 2021 Page 5
Traveller Workflow
The kiosk operates together with the Department’s border processing systems to ensure each passport
that is presented
is eligible according to the Department’s business rules (e.g. Country of Issue, Date of
Expiry, Traveller Age, etc.). The kiosk may ask the traveller questions, as determined and set by the
Department from time-to-time. Depending on traveller responses to set questions and the outcome of the
Department’s traveller checks, then the kiosk will print a SmartGate ticket or the traveller will be referred.
The following diagram illustrates the kiosk workflow with respect to the traveller (Pax) and the
Department’s systems (labelled Home Affairs Backend).