
Rev AA
iii
Support and Training
Contact Information
If you have any questions or need assistance, please contact
ICE
Technologies Inc. at
01159 640144
Interactive Coding Equipment (ICE)
Olympic House
Willow Drive
Sherwood Park
Nottingham
NG15 0DP
T: 01159 640144
F: 01159 639317
Service Program
About
Total
Source Commitment
Total Source® TOTAL SERVICE PLUS RELIABILITY, is the
ICE
.
commitment to provide you - our customer - the complete service
you deserve.
The Total
Source Commitment
The
ICE
Service Program is an integral part of our business in
providing marks, codes, and images where, when, and how often
customers specify for packages, products, or printed materials. Our
commitment includes:
• Applications support
• Installation services
• Maintenance training
• Customer response center
• Technical support
• Field service
• Extended hours phone assistance
• Parts and supplies
• Repair service