Customer Assistance
Custom Service Contracts
, the most flexible aspect of the
Navistar Warranty Program, can provide extended protection
that is specifically tailored to meet each customer's specific
requirements.
Finally, through
Performance PM
®
, customers can obtain a
comprehensive preventative maintenance program designed to
ensure consistency in pricing and the level of service received.
ADVANTAGES of Navistar, Inc. Warranties
•
Extends warranty protection to specified length and
component coverage to suit individual needs
•
Honored at all IC Bus dealer locations in North America
•
Stabilized and predictable maintenance costs
•
Increased owner confidence and peace of mind
•
Improved resale value on your vehicle – International Truck
Warranties may be transferable for a nominal fee. Contact
the Service Contract Center 1-800-336-4500 option 5 for
transferability
•
Most coverage is 100% parts and labor with
NO
DEDUCTIBLES
•
Customized warranty programs are offered to suit your
needs - your specification - your vocation
•
Optional Service Contracts, Custom Service Contracts, and
Performance PM, designed to ensure the lowest possible
cost of ownership, are also available
•
Published Service Contracts Performance PM
™
Service,
designed to ensure the lowest possible cost of ownership,
are also available.
•
Optional Service Contracts have been pre-packaged to fit
most common applications.
HOW TO OBTAIN Navistar, Inc. Warranties
•
Standard Warranty:
Your new IC Bus
™
vehicle is
automatically registered in the Navistar Warranty System
at the time of delivery. No further action on your part is
required.
•
Optional Service Contracts, Custom Service Contracts,
or Performance PM
®
:
These programs are sold exclusively
through your IC Bus dealer. You have 365 days and up
to a maximum of 160,000 km (100,000 miles), from DTU
(delivery to end user), to purchase an extended warranty
on your vehicle.
The vehicle must also have coverage
remaining under the Standard Warranty.
For extended
warranty purchases between 181 through 365 days from
DTU and <160,000 km (100,000 miles) an additional fee
will be assessed.
If you would like the predictable cost
of ownership and peace of mind provided by the Navistar
Warranty Program, please contact your IC Bus dealer today!
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