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IBM System x3200 M3, Руководство по обслуживанию

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Removing the simple-swap backplate . . . . . . . . . . . . . . . 192
Installing the simple-swap backplate

. . . . . . . . . . . . . . . 193

Removing the SAS/SATA hard disk drive backplane . . . . . . . . . . 195
Installing the SAS/SATA hard disk drive backplane . . . . . . . . . . 196
Removing the front-panel assembly . . . . . . . . . . . . . . . . 198
Installing the front-panel assembly . . . . . . . . . . . . . . . . 199
Removing the front USB connector assembly . . . . . . . . . . . . 199
Installing the front USB connector assembly. . . . . . . . . . . . . 200
Removing the rear adapter retention bracket

. . . . . . . . . . . . 201

Installing the rear adapter retention bracket . . . . . . . . . . . . . 201
Removing the front adapter-retention bracket . . . . . . . . . . . . 202
Installing the front adapter-retention bracket . . . . . . . . . . . . . 202
Removing the hot-swap power supply cage . . . . . . . . . . . . . 202
Installing the hot-swap power supply cage . . . . . . . . . . . . . 204

Removing and replacing FRUs

. . . . . . . . . . . . . . . . . . 204

Removing a ServeRAID-BR10il v2 SAS/SATA controller . . . . . . . . 204
Installing a ServeRAID-BR10il v2 SAS/SATA controller . . . . . . . . . 205
Removing a non-hot-swap power supply . . . . . . . . . . . . . . 206
Installing a non-hot-swap power supply

. . . . . . . . . . . . . . 208

Removing the microprocessor and fan sink . . . . . . . . . . . . . 209
Installing a microprocessor and fan sink . . . . . . . . . . . . . . 211
Removing the system board

. . . . . . . . . . . . . . . . . . 215

Installing the system board . . . . . . . . . . . . . . . . . . . 217

Chapter 6. Configuration information and instructions

. . . . . . . . 221

Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 221
Configuring the server . . . . . . . . . . . . . . . . . . . . . . 221

Using the ServerGuide Setup and Installation CD. . . . . . . . . . . 223
Using the Setup utility . . . . . . . . . . . . . . . . . . . . . 225
Using the Boot Manager program

. . . . . . . . . . . . . . . . 229

Starting the backup server firmware . . . . . . . . . . . . . . . . 229
Using the integrated management module . . . . . . . . . . . . . 230
Using the remote presence capability and blue-screen capture . . . . . . 231
Enabling the Intel Gigabit Ethernet Utility program

. . . . . . . . . . 232

Configuring the Ethernet controller . . . . . . . . . . . . . . . . 233
Enabling and configuring Serial over LAN (SOL) . . . . . . . . . . . 233
Using the LSI Configuration Utility program . . . . . . . . . . . . . 234
IBM Advanced Settings Utility program. . . . . . . . . . . . . . . 236
Updating IBM Systems Director . . . . . . . . . . . . . . . . . 236
Updating the Universal Unique Identifier (UUID) . . . . . . . . . . . 237
Updating the DMI/SMBIOS data . . . . . . . . . . . . . . . . . 240

Appendix A. Getting help and technical assistance

. . . . . . . . . . 245

Before you call

. . . . . . . . . . . . . . . . . . . . . . . . 245

Using the documentation . . . . . . . . . . . . . . . . . . . . . 245
Getting help and information from the World Wide Web

. . . . . . . . . 245

Software service and support . . . . . . . . . . . . . . . . . . . 246
Hardware service and support . . . . . . . . . . . . . . . . . . . 246
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . . 246

Appendix B. Notices

. . . . . . . . . . . . . . . . . . . . . . 247

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 247
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 248
Particulate contamination. . . . . . . . . . . . . . . . . . . . . 249
Documentation format . . . . . . . . . . . . . . . . . . . . . . 249
Telecommunication regulatory statement . . . . . . . . . . . . . . . 250

Contents

v

Содержание System x3200 M3

Страница 1: ...System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 2: ......

Страница 3: ...System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 4: ...ty Information and IBM Environmental Notices and User s Guide on the IBM System x Documentation CD and the Warranty Information document that comes with the server Fifth Edition August 2011 Copyright...

Страница 5: ...board jumpers and switches 20 Chapter 3 Diagnostics 23 Diagnostic tools 23 Event logs 24 Viewing event logs through the Setup utility 24 Viewing event logs without restarting the server 24 Clearing t...

Страница 6: ...ing the lower bezel 148 Removing the upper bezel 149 Installing the upper bezel 150 Removing an adapter 151 Installing an adapter 152 Removing and installing internal drives 154 Removing a hot swap po...

Страница 7: ...ard 215 Installing the system board 217 Chapter 6 Configuration information and instructions 221 Updating the firmware 221 Configuring the server 221 Using the ServerGuide Setup and Installation CD 22...

Страница 8: ...Canada 250 Australia and New Zealand Class A statement 250 European Union EMC Directive conformance statement 251 Taiwanese Class A warning statement 251 Chinese Class A warning statement 251 Japanes...

Страница 9: ...tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare...

Страница 10: ...damaged CRT face or a bulging or leaking capacitor v Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the following steps 1 Make sur...

Страница 11: ...l inspection work near power supplies or remove or install main units v Before you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off t...

Страница 12: ...mation document For example if a caution statement is labeled with Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caut...

Страница 13: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Страница 14: ...y replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water...

Страница 15: ...e device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cla...

Страница 16: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the dev...

Страница 17: ...ect a problem with one of these parts contact a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potential...

Страница 18: ...Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended xvi System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 19: ...top of rack mounted devices This server is suitable for use on an IT power distribution system whose maximum phase to phase voltage is 240 V under any distribution fault condition Statement 27 CAUTIO...

Страница 20: ...xviii System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 21: ...diagnosing hardware and software problems a Document error codes and system board LEDs v System error codes See POST error codes on page 26 for information about a specific error code v See System bo...

Страница 22: ...olutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you upda...

Страница 23: ...t be able to solve the problem by turning off the server reconnecting cables reseating adapters and turning the server back on See Checkout procedure on page 55 for the instructions to perform the che...

Страница 24: ...Troubleshoot 5 Under Diagnostic select the troubleshooting procedure for the symptom that you are observing For more troubleshooting information see Chapter 3 Diagnostics on page 23 If the problem rem...

Страница 25: ...ned service technicians For a list of replaceable components for the server see Replaceable server components on page 133 For information about the terms of the warranty and getting service and assist...

Страница 26: ...ocument The caution and danger statements that appear in this document are also in the multilingual Safety Information document which is on the IBM System x Documentation CD Each statement is numbered...

Страница 27: ...ard on some hot swap SAS and hot swap SATA models v An optional ServeRAID MR10i SAS SATA adapter that provides RAID levels 0 1 5 6 and 10 can also be ordered v An optional ServeRAID MR10is SAS SATA ad...

Страница 28: ...idling 5 0 bel v Sound power operating 5 3 bel Notes 1 Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features...

Страница 29: ...and off For the location of the LEDs on the system board see System board LEDs on page 19 Note The illustrations in this document might differ slightly from your model Front view The following illustr...

Страница 30: ...The following illustration shows the 2 5 inch SAS SATA hot swap hard disk drive model 10 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 31: ...1 to 3 minutes Flashing slowly once per second The server is turned off and is ready to be turned on You can press the power control button to turn on the server Lit The server is turned on Fading on...

Страница 32: ...hrough 7 or bays 4 through 11 on some 2 5 inch hard disk drive SAS models Hot swap hard disk drive status LED some models On some server models each hot swap hard disk drive has an amber status LED If...

Страница 33: ...net connector USB 1 and 2 AC Power LED DC power LED Fault error LED Power cord Ethernet transmit receive activity LED amber Ethernet link status LED green The following illustration shows the LEDs and...

Страница 34: ...port Server power features When the server is connected to an ac power source but is not turned on the operating system does not run and all core logic except for the service processor the Integrated...

Страница 35: ...switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure th...

Страница 36: ...r key connector Optional internal USB tape drive connector Optical Drive Signal Wake on LAN Operator Information Panel Simple swap hard disk drive backplane signal Virtual media key connector Main pow...

Страница 37: ...USB connectors 3 4 SW1 NMI button Note When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before...

Страница 38: ...ervisor key connector Slot 1 PCIe2 x8 8 4 1 25w Virtual media key connector DIMM 1 DIMM 2 DIMM 3 DIMM 4 DIMM 5 DIMM 6 ServeRAID BR10il SAS SATA controller connector Microprocessor Slot 2 PCIe2 x8 8 4...

Страница 39: ...LED SAS SATA Controller error LED PCI Express slot 2 error LED CPU error LED DIMM 1 6 error LEDs System board error LED Standby power LED HDD fan error LED IMM heart beat LED PCI Express slot 1 error...

Страница 40: ...the function of each jumper block Table 2 System board jumper blocks Jumper number Jumper name Jumper setting JP1 Clear CMOS jumper v Pins 1 and 2 Keep CMOS data default v Pins 2 and 3 Clear CMOS dat...

Страница 41: ...lled on JP6 3 Turn on the server and access the Setup utility menu to verify that the TPM function has been activated see Using the Setup utility on page 225 4 Turn off the server and replace the jump...

Страница 42: ...22 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 43: ...nents of the server and are stored in integrated USB memory The diagnostic programs collect the following information about the server System configuration Network interfaces and settings Installed ha...

Страница 44: ...the selected message is displayed on the right side of the screen To move from one entry to the next use the Up Arrow and Down Arrow keys The system event log indicates an assertion event when an even...

Страница 45: ...teps Note Changes are made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document 1 Go to http publib boulder ibm com infocenter toolsctr v1r...

Страница 46: ...an administrator password you must type the administrator password to view the error logs 3 Use one of the following procedures v To clear the IMM system event log select System Event Logs System Even...

Страница 47: ...microprocessor is bad and must be replaced 3 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Traine...

Страница 48: ...memory test reseat the DIMMs 2 Remove and replace any DIMM for which the associated error LED is lit see Removing a memory module on page 168 and Installing a memory module on page 169 3 Run the Setup...

Страница 49: ...entified and replace it with an identical pair of known good DIMMs then restart the server 4 Return the removed DIMMs one pair at a time to their original connectors restarting the server after each p...

Страница 50: ...tion hints tips and new device drivers or to submit a request for information Error code Description Action 2011001 PCI X PERR 1 Reseat all affected adapters 2 Update the PCI adapter firmware 3 Remove...

Страница 51: ...tility and disable some other resources if their functions are not being used to make more space available a Select Startup Options Planar Ethernet PXE DHCP to disable the integrated Ethernet controll...

Страница 52: ...server 2 Reseat the battery 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 3058001 System...

Страница 53: ...not damaged 4 Trained service technician only Replace the system board 3808002 Error updating system configuration to IMM 1 Remove power from the server and then reconnect the server to power and res...

Страница 54: ...1 Run the Setup utility select Load Default Settings and save the settings 2 Trained service technician only Replace the system board 3818006 Opposite bank CRTM capsule signature invalid 1 Switch the...

Страница 55: ...ient temperature Numeric sensor Ambient Temp going high upper non recoverable has asserted Error An upper nonrecoverable sensor going high has asserted Reduce the ambient temperature Numeric sensor Pl...

Страница 56: ...de levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA pr...

Страница 57: ...ted code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Make sure that the installed microp...

Страница 58: ...vel of code is supported for the cluster solution before you update the code 2 Make sure that the installed microprocessor is compatible with each other see Installing a microprocessor and fan sink on...

Страница 59: ...ce technician only Replace microprocessor n n microprocessor number Sensor CPU nOverTemp has transitioned to critical from a non recoverable state n microprocessor number Error A sensor has changed to...

Страница 60: ...supply LEDs on page 71 2 Recover the server firmware from the backup page see Recovering the server firmware on page 124 3 Update the server firmware to the latest level Important Some cluster soluti...

Страница 61: ...pdate Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cl...

Страница 62: ...for the cluster solution before you update the code 5 Make sure that the installed DIMMs are supported and configured correctly 6 Trained service technician only Replace the system board Sensor Sys B...

Страница 63: ...om the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplan...

Страница 64: ...Error for All DIMMs on Memory Subsystem All DIMMs Error A DIMM configuration error has occurred Make sure that DIMMs are installed in the correct sequence and have the same size type speed and techno...

Страница 65: ...vice technician only Replace the system board Memory Logging Limit Reached for DIMM nStatus on Memory Subsystem DIMMnStatus n DIMM number Error The memory logging limit has been reached 1 Update the U...

Страница 66: ...evels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove the adapter...

Страница 67: ...coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Rep...

Страница 68: ...e the system board Redundancy Bckup Mem Status has been reduced Error Redundancy has been lost and is insufficient to continue operation 1 Check the system event log for DIMM failure events uncorrecta...

Страница 69: ...ng No action information only Ethernet Duplex setting modified from 1 to 2 by user 3 1 CIM_EthernetPort NetworkAddresses 2 CIM_EthernetPort NetworkAddresses 3 user ID Info A user has modified the Ethe...

Страница 70: ...1 user ID 2 ValueMap CIM_ProtocolEndpoint ProtocolIFType 3 IP address xxx xxx xxx xxx Info A user has successfully logged in to the IMM No action information only Attempting to 1 server 2 by user 3 1...

Страница 71: ...t login ID and password are being used 2 Have the system administrator reset the login ID or password The Chassis Event Log CEL on system 1 cleared by user 2 1 CIM_ComputerSystem ElementName 2 user ID...

Страница 72: ...ror has occurred and the screen capture was successful 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_e...

Страница 73: ...e updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code IMM reset was caused by restoring default va...

Страница 74: ...full When the log is full older log entries are replaced by newer ones To avoid losing older log entries save the log as a text file and clear the log 1 Platform Watchdog Timer expired for 2 1 OS Wat...

Страница 75: ...you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers that share external storage devices If it is part of a cluster you can run all diagnostic...

Страница 76: ...for the following results v Successful completion of POST which is indicated by a single beep v Successful completion of startup which is indicated by a readable display of the operating system deskt...

Страница 77: ...eld replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The DVD ROM drive is not re...

Страница 78: ...formed only by a trained service technician Symptom Action A cover lock is broken an LED is not working or a similar problem has occurred If the part is a CRU replace it If the part is a FRU the part...

Страница 79: ...or ServeRAID MR10is controllers or servers with SATA hard disk drives that use the onboard SATA SAS controller to create RAID arrays Use the Fixed Disk Test for SATA hard disk drives or servers that h...

Страница 80: ...oard from the hub and connect it directly to the server 3 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only...

Страница 81: ...alled the correct type of memory v All DIMMs are enabled The server might have automatically disabled a DIMM when it detected a problem 2 Check the POST error log for error message 289 v If a DIMM was...

Страница 82: ...monitors have their own self tests If you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor If you cannot di...

Страница 83: ...he monitor v You installed the necessary device drivers for the application 2 Run video diagnostics see Running the diagnostic programs on page 74 v If the server passes the video diagnostics the vide...

Страница 84: ...133 to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step m...

Страница 85: ...utton is pressed v The server contains the correct type of DIMMs v The DIMMs are correctly seated v A POST beep code did not sound indicating a memory initialization error v The LEDs on the power supp...

Страница 86: ...s FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that are identified...

Страница 87: ...e ServerGuide Setup and Installation CD label for a list of supported operating system versions The operating system cannot be installed the option is not available Make sure that the operating system...

Страница 88: ...ained service technician only that step must be performed only by a trained service technician Symptom Action A USB device does not work 1 Run USB diagnostics see Running the diagnostic programs on pa...

Страница 89: ...rver have LEDs that will be lit to indicate the location of a problem For example a DIMM error will light the LED next to the failing DIMM on the system board Look at the system service label inside t...

Страница 90: ...place the system board IMM heartbeat LED Indicates the status of the boot process of the IMM When the server is connected to power this LED flashes quickly to indicate that the IMM code is loading Whe...

Страница 91: ...tem board assembly The following illustration shows the location of the power supply LEDs AC power LED DC power LED Fault LED Fault LED Power LED The following table describes the problems that are in...

Страница 92: ...ected to a functioning power source This happens only when a second power supply is providing power to the server Off On Off Faulty power supply Replace the power supply Off On On Faulty power supply...

Страница 93: ...integrated USB flash device if the diagnostic partition becomes damaged and does not start the diagnostic programs For more information and to download the utilities go to http www ibm com systems sup...

Страница 94: ...oblem might cause more than one error message When this happens correct the cause of the first error message The other error messages usually will not occur the next time you run the diagnostic progra...

Страница 95: ...e number Component Test State Description Action 089 801 xxx CPU CPU Stress Test Aborted Internal program error 1 Turn off and restart the system 2 Make sure that the DSA code is at the latest level F...

Страница 96: ...at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For the latest level of firmware go to http www ibm com support docview ws...

Страница 97: ...f necessary to recover from a hung state 2 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www ibm com support docview wss uid psg1SERV DSA 3 Run the tes...

Страница 98: ...ted IMM I2C test stopped the IMM returned an incorrect response length 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 Aft...

Страница 99: ...xxx IMM IMM I2C Test Aborted IMM I2C test stopped the test cannot be completed for an unknown reason 1 Turn off the system and disconnect it from the power source You must disconnect the system from a...

Страница 100: ...Test Aborted IMM I2C test stopped the node is busy try later 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 sec...

Страница 101: ...n Action 166 804 xxx IMM IMM I2C Test Aborted IMM I2C test stopped invalid command 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset t...

Страница 102: ...t Aborted IMM I2C test stopped invalid command for the given LUN 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45...

Страница 103: ...66 806 xxx IMM IMM I2C Test Aborted IMM I2C test stopped timeout while processing the command 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power...

Страница 104: ...IMM I2C Test Aborted IMM I2C test stopped out of space 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds re...

Страница 105: ...8 xxx IMM IMM I2C Test Aborted IMM I2C test stopped reservation canceled or invalid reservation ID 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac...

Страница 106: ...Test Aborted IMM I2C test stopped request data was truncated 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 sec...

Страница 107: ...n 166 810 xxx IMM IMM I2C Test Aborted IMM I2C test stopped request data length is invalid 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to...

Страница 108: ...rted IMM I2C test stopped request data field length limit is exceeded 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 Afte...

Страница 109: ...on 166 812 xxx IMM IMM I2C Test Aborted IMM I2C Test stopped a parameter is out of range 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to r...

Страница 110: ...ed IMM I2C test stopped cannot return the number of requested data bytes 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 A...

Страница 111: ...4 xxx IMM IMM I2C Test Aborted IMM I2C test stopped requested sensor data or record is not present 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac...

Страница 112: ...t Aborted IMM I2C test stopped invalid data field in the request 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45...

Страница 113: ...M IMM I2C Test Aborted IMM I2C test stopped the command is illegal for the specified sensor or record type 1 Turn off the system and disconnect it from the power source You must disconnect the system...

Страница 114: ...borted IMM I2C test stopped a command response could not be provided 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After...

Страница 115: ...66 818 xxx IMM IMM I2C Test Aborted IMM I2C test stopped cannot execute a duplicated request 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power...

Страница 116: ...docview wss uid psg1SERV DSA 5 Make sure that the IMM firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For mor...

Страница 117: ...I2C Test Aborted IMM I2C test stopped a command response could not be provided IMM initialization is in progress 1 Turn off the system and disconnect it from the power source You must disconnect the s...

Страница 118: ...est Aborted IMM I2C test stopped the destination is unavailable 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 s...

Страница 119: ...IMM IMM I2C Test Aborted IMM I2C test stopped cannot execute the command insufficient privilege level 1 Turn off the system and disconnect it from the power source You must disconnect the system from...

Страница 120: ...Test Aborted IMM I2C test stopped cannot execute the command 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seco...

Страница 121: ...s 0 1 Turn off the system and disconnect it from the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on...

Страница 122: ...power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www ibm com support docview wss uid psg1SERV...

Страница 123: ...test again 4 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www ibm com support docview wss uid psg1SERV DSA 5 Make sure that the IMM firmware is at th...

Страница 124: ...u must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at...

Страница 125: ...wer to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on the system 3 Run the test again 4 Make sure that the DSA code is at the latest level For the latest level o...

Страница 126: ...the power source You must disconnect the system from ac power to reset the IMM 2 After 45 seconds reconnect the system to the power source and turn on the system 3 Run the test again 4 Make sure that...

Страница 127: ...Make sure that the server firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating th...

Страница 128: ...g information at http www ibm com systems support supportsite wss docdisplay brandind 5000008 lndocid SERV CALL 201 804 xxx Memory Memory Test Aborted Test canceled the memory controller buffer reques...

Страница 129: ...o to the IBM Web site for more troubleshooting information at http www ibm com systems support supportsite wss docdisplay brandind 5000008 lndocid SERV CALL 201 807 xxx Memory Memory Test Aborted Test...

Страница 130: ...the server firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on...

Страница 131: ...Failed Test failure single bit error failing DIMM z 1 Turn off the system and disconnect it from the power source 2 Reseat DIMM z 3 Reconnect the system to power and turn on the system 4 Make sure tha...

Страница 132: ...single bit and multi bit error failing DIMM z 1 Turn off the system and disconnect it from the power source 2 Reseat DIMM z 3 Reconnect the system to power and turn on the system 4 Make sure that the...

Страница 133: ...level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware on page 221 4 Run the test again 5 Turn off and restart the system if...

Страница 134: ...ts tips and new device drivers or to submit a request for information Message number Component Test State Description Action 202 901 xxx Memory Memory Stress Test Failed Test failure 1 Run the standar...

Страница 135: ...ctions apply to all three tests Aborted Unable to communicate with the device driver 1 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www ibm com suppor...

Страница 136: ...t again 5 Check the drive cabling at both ends for loose or broken connections or damage to the cable Replace the cable if it is damaged 6 Run the test again 7 Make sure that the DSA code is at the la...

Страница 137: ...ds for loose or broken connections or damage to the cable Replace the cable if it is damaged 4 Run the test again 5 For additional troubleshooting information go to http www ibm com support docview ws...

Страница 138: ...5 Make sure that the DSA code is at the latest level For the latest level of DSA code go to http www ibm com support docview wss uid psg1SERV DSA 6 Run the test again 7 For additional troubleshooting...

Страница 139: ...drives 3 Run the test again 4 Make sure that the firmware is at the latest level 5 Run the test again 6 If the failure remains go to the IBM Web site for more troubleshooting information at http www i...

Страница 140: ...e the component that is causing the error If the error is caused by an adapter replace the adapter Check the PCI Information and Network Settings information in the DSA event log to determine the phys...

Страница 141: ...Memory Failed 1 Make sure that the component firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more informa...

Страница 142: ...t the component firmware is at the latest level The installed firmware level is shown in the DSA event log in the Firmware VPD section for this component For more information see Updating the firmware...

Страница 143: ...ormation see Updating the firmware on page 221 3 Run the test again 4 Replace the component that is causing the error If the error is caused by an adapter replace the adapter Check the PCI Information...

Страница 144: ...mine the physical location of the failing component 4 If the failure remains go to the IBM Web site for more troubleshooting information at http www ibm com systems support supportsite wss docdisplay...

Страница 145: ...Automated Boot Recovery function In band manual recovery method To recover the server firmware and restore the server operation to the primary bank complete the following steps 1 Read the safety info...

Страница 146: ...package that you downloaded 2 Perform the firmware update by following the instructions that are in the firmware update package readme file 3 Restart the server 4 At the firmware splash screen press...

Страница 147: ...3 If the problem remains go to Setup and select Load Default Settings and then click Save to restore the server factory settings Chapter 3 Diagnostics 127...

Страница 148: ...s Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down bec...

Страница 149: ...egrated Ethernet controller manually to match the speed and duplex mode of the hub v Check the Ethernet controller LEDs on the rear panel of the server These LEDs indicate whether there is a problem w...

Страница 150: ...rver and reconfigure it each time v Any external devices v Surge suppressor device on the server v Modem printer mouse and non IBM devices v Each adapter v Hard disk drives v Memory modules The minimu...

Страница 151: ...ests What occurs When Where Does the failure occur on a single server or on multiple servers Is the failure repeatable Has this configuration ever worked What changes if any were made before the confi...

Страница 152: ...d levels v Diagnostic program type and version level v Configuration option settings v Operating system control file setup See Appendix A Getting help and technical assistance on page 245 for informat...

Страница 153: ...nts such as batteries and printer cartridges that have depleting life is your responsibility If IBM acquires or installs a consumable component at your request you will be charged for the service v Ti...

Страница 154: ...ard disk drive SATA 3 5 inch 500 GB fixed simple swap with tray optional 39M4517 8 Hard disk drive 160 GB optional 39M4525 8 Hard disk drive 250 GB SATA optional 39M4529 8 Hard disk drive SATA 3 5 inc...

Страница 155: ...GHz 1333 MHz 8MB 4C models C2x and C2Y 49Y4647 15 Microprocessor Xeon 2 53 GHz 1333 MHz 8MB 4C models 42x and 42Y 49Y4648 15 Microprocessor Xeon 2 67 GHz 1333 MHz 8MB 4C models 52x and 52Y 49Y4649 15...

Страница 156: ...K PT QP 39Y6138 ServeRAID MR10i adapter 43W4296 ServeRAID MR10is VAULT adapter 44E8695 ServerRAID M1015 SAS SATA adapter 46M0861 Cable backplane configuration 3 5 inch hot swap hard disk drive 49Y8448...

Страница 157: ...K7364 Kit Retainer for optical and diskette drives 39R9369 Power supply unit adapter 42C7509 Miscellaneous parts kit 39Y9773 Mouse 2 button 39Y9875 Mouse optical 3 button optional 40K9203 Power supply...

Страница 158: ...in these countries and regions 39M5206 China 39M5102 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5123 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus B...

Страница 159: ...Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States...

Страница 160: ...140 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 161: ...directly or indirectly by any means whatsoever to interfaces of public telecommunications networks neither to be used in Public Services Network Before you remove or replace a component read the follo...

Страница 162: ...rforming any steps that involve removing or installing adapter cables v Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open o...

Страница 163: ...conds of removal v You have replaced a hot swap drive within 10 minutes of removal v You do not run the server without the air baffle installed Operating the server without the air baffle might cause...

Страница 164: ...to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions v Limit your movement Movement can cause static electricity to build up around you v...

Страница 165: ...rflow replace the side cover before you turn on the server To remove the side cover complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on pa...

Страница 166: ...upper and lower bezels reinstall them before you replace the side cover see Installing the upper bezel on page 150 and Installing the lower bezel on page 148 Important The cover lock must be in the u...

Страница 167: ...ation guidelines on page 141 2 If you are replacing a non hot swap component turn off the server and all attached devices then disconnect all power cords and external cables 3 Press the round blue rel...

Страница 168: ...sis 2 Rotate the top of the lower bezel up to the chassis then press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place 3...

Страница 169: ...ices then disconnect all power cords and external cables 3 Unlock and remove the side cover see Removing the side cover on page 145 4 Remove the lower bezel see Removing the lower bezel on page 147 5...

Страница 170: ...l the bezel clips are aligned with the corresponding indentations on the left side of the chassis and it snaps into place 3 Install the lower bezel see Installing the lower bezel on page 148 4 Install...

Страница 171: ...e retaining tab two blue pull points on the left side of the front adapter retention bracket until the release lever on the right side of the bracket clicks into place 7 Remove the expansion slot scre...

Страница 172: ...ts restrictions or cabling instructions It might be easier to route cables before you install the adapter 2 Follow the instructions that come with the adapter to set jumpers or switches if any 3 Touch...

Страница 173: ...right side of the front adapter retention bracket to release the retaining tab on the left side of the bracket 9 Connect required cables to the adapter Route cables so that they do not block the flow...

Страница 174: ...strations show the locations of the drive bays Some models have seven drive bays and some models have eleven drive bays Table 7 Drive bays on the server models Seven drive bay model Eleven drive bay m...

Страница 175: ...ou install a drive or PCI adapter save the EMC shield and filler panel from the bay or the PCI adapter slot cover in the event that you later remove the drive or adapter v For a complete list of suppo...

Страница 176: ...new drive make sure that v You have all the cables and other equipment that is specified in the documentation that comes with the new drive v You have checked the instructions that come with the new d...

Страница 177: ...s 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 2 Touch the static protective package that contains the new DVD drive to any unpainted metal surface on...

Страница 178: ...te the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 141 2 Turn off the server and peripheral devices and disconnect the power cords and all...

Страница 179: ...s on page vii and Installation guidelines on page 141 3 Turn off the server and peripheral devices and disconnect the power cords and all external cables 4 Unlock and remove the side cover see Install...

Страница 180: ...can be inserted only one way Removing a hot swap hard disk drive This procedure applies only to server models that have hot swap hard disk drives Attention To maintain proper system cooling do not op...

Страница 181: ...that have hot swap hard disk drives Before you install a hot swap hard disk drive read the following information v The hot swap drives must be either all SAS hard disk drives or all SATA hard disk dr...

Страница 182: ...he hard disk drive status indicator to make sure that the hard disk drive is operating correctly You might have to restart the server for the drive to be recognized If the amber hard disk drive status...

Страница 183: ...formation that begins on page vii and Installation guidelines on page 141 2 Turn off the server and all attached devices then disconnect all power cords and external cables 3 Remove the lower bezel se...

Страница 184: ...drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 2 Align the drive assembly with the guide rails in the bay Bezel...

Страница 185: ...ot swap power supply observe the following precautions Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and ener...

Страница 186: ...supply that is to be removed 3 Press down on the orange release lever and pull the power supply out of the bay using the handle Hot swap power supply Release lever 4 If you are instructed to return t...

Страница 187: ...into the bay guides Hot swap power supply Release lever 2 Using the handle push the power supply toward the front of the chassis until it locks into place 3 Connect one end of the power cord into the...

Страница 188: ...ector that contains the DIMM that is to be replaced see System board optional devices connectors on page 18 for DIMM slot locations Attention To avoid breaking the DIMM retaining clips or damaging the...

Страница 189: ...utility on page 225 v The maximum operating speed of the server is determined by the slowest DIMM in the server v If you install a pair of DIMMs in DIMM connectors 2 and 5 the size and speed of the D...

Страница 190: ...ory channels run at the fastest common frequency of the installed DIMMs v Do not use both UDIMMs and RDIMMs in the same server v Using ECC and non ECC UDIMMs in the server will cause the server to run...

Страница 191: ...lated empty empty empty empty empty populated empty empty populated empty empty populated populated empty populated populated empty Registered DIMMs RDIMMs The following notes provide information that...

Страница 192: ...GB 12 GB 6 dual rank RDIMMs 2 GB 12 GB 4 dual rank RDIMMs 4 GB 16 GB 4 quad rank RDIMMs 4 GB 16 GB 6 dual rank RDIMMs 4 GB 24 GB 4 quad rank RDIMMs 8 GB when available 32 GB v The following table list...

Страница 193: ...5 Locate the DIMM connectors on the system board Determine the connectors into which you will install the DIMMs Install the DIMMs in the sequence shown in the following table Table 15 DIMM installati...

Страница 194: ...e slots at the ends of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked p...

Страница 195: ...adapter enables integrated RAID levels 0 1 5 6 and 10 support capability on hot swap hard disk drives For configuration information see the documentation on the ServeRAID CD that comes with the adapte...

Страница 196: ...nnector Attention Incomplete insertion might cause damage to the system board or the ServeRAID MR10i adapter 6 Take the signal cable that is attached to the drive backplane and connect it to the Serve...

Страница 197: ...reaking the retaining clips or damaging the ServeRAID MR10is adapter connector open and close the clips gently 6 Carefully grasp the end of the ServeRAID adapter and pull it out of the connector 7 If...

Страница 198: ...s adapter from the package 3 If the battery pack battery carrier and battery did not come installed on the ServeRAID adapter install the battery pack a Align the battery carrier pins and the connector...

Страница 199: ...MR10is SAS SATA adapter is cabled Hard disk drive cable 0 3 Hard disk drive cable connector 0 3 Hard disk drive cable 4 7 Hard disk drive cable connector 4 7 Battery ServeRAID MR10is SAS SATA controll...

Страница 200: ...ntion latch to return it to the locked position 7 If you are instructed to return the flash device follow all packaging instructions and use any packaging materials for shipping that are supplied to y...

Страница 201: ...e virtual media key To remove the virtual media key complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 141 2 Turn off the server and...

Страница 202: ...lied to you Installing the virtual media key To install the virtual media key complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 141...

Страница 203: ...battery must be handled correctly to avoid possible danger If you replace the battery you must adhere to the following instructions Note In the U S call 1 800 IBM 4333 for information about battery d...

Страница 204: ...e server and all attached devices then disconnect all power cords and external cables 3 Unlock and remove the side cover see Removing the side cover on page 145 4 Locate the battery on the system boar...

Страница 205: ...tery complete the following steps 1 Follow any special handling and installation instructions that come with the replacement battery 2 Insert the new battery a Orient the battery so that the positive...

Страница 206: ...is your responsibility If IBM installs a consumable part at your request you will be charged for the installation The illustrations in this document might differ slightly from your hardware 186 Syste...

Страница 207: ...vices then disconnect all power cords and external cables 2 Unlock and remove the side cover see Removing the side cover on page 145 3 Remove any adapters that impede access to the fan and the fan con...

Страница 208: ...the fan 2 Position the fan so that the grommets protrude through the holes in the chassis then use needle nosed pliers to pull the grommets through the holes from outside the chassis Rear system Fan R...

Страница 209: ...move the side cover see Removing the side cover on page 145 4 Rotate the rear adapter retention bracket to the open unlocked position 5 Disconnect the hard disk drive fan assembly cable from the syste...

Страница 210: ...bly Slot 10 Remove the cable from the slot on the hard disk drive fan assembly then rotate the assembly away from the drive cage and remove the assembly from the drive cage 11 If you are instructed to...

Страница 211: ...sembly complete the following steps 1 Insert the hard disk drive fan assembly retaining tab over the right edge of the hard disk drive backplane then rotate the fan assembly toward the backplane Do no...

Страница 212: ...ectors on page 16 for the location of the hard disk drive fan connector 6 Reinstall the hard disk drives Note Before you continue check all internal power cables to be sure that they are connected to...

Страница 213: ...cage out of the chassis until the retaining tab on top of the cage locks into place 10 Lift up on the retaining latch at the top of the drive cage then tilt the top of the simple swap backplate away...

Страница 214: ...ion of the Serial ATA drive connectors 5 Connect the power cables to the simple swap backplate 6 Install the hard disk drive fan assembly on the hard disk drive cage see Installing the hard disk drive...

Страница 215: ...Remove the hot swap SAS SATA hard disk drives installed in the hard disk drive cage see Removing a hot swap hard disk drive on page 160 6 Remove the hard disk drive fan assembly from the hard disk dr...

Страница 216: ...cage and over the locating pins Retaining tab Drive cage release tab Retaining latch Locating pins 3 Install the two screws that secure the SAS SATA hard disk drive backplane to the drive cage 4 Pres...

Страница 217: ...11 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Chapter 5 Removing and replacing server components 197...

Страница 218: ...mation It is not necessary to remove these drives 7 If the server has hot swap power supplies remove the power supplies and the power supply cage see Removing the hot swap power supply cage on page 20...

Страница 219: ...g the side cover on page 146 9 Lock the side cover if you unlocked it during removal 10 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing...

Страница 220: ...on the sides of the front USB connector assembly and insert the assembly into the housing through the back of the housing 3 Place the bottom edge of the housing into the bottom of the opening in the c...

Страница 221: ...the front of the server until the bracket is free of the hinge pin then grasp the bracket on the other side at the hinge point pull inward until the bracket is free of the hinge pin and remove the rea...

Страница 222: ...front adapter retention bracket into the metal hinge point on the fan cage assembly 2 Rotate the other hinge pin on the front adapter retention bracket into position and push the hinge pin into the o...

Страница 223: ...chassis then slide the cage toward the front of the server to disengage the retaining clips from the top of the chassis and lift the cage out of the chassis 7 If you are instructed to return the power...

Страница 224: ...ou unlocked it during removal 7 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing and replacing FRUs Field replaceable units FRUs must be...

Страница 225: ...e system board with the controller gently pull it out of the controller and push it back into the hole on the system board 8 If you are instructed to return the SAS SATA controller follow all packagin...

Страница 226: ...ot swap power supply on page 165 for information about the removal of a hot swap power supply When you remove or install a non hot swap power supply observe the following precautions Statement 8 CAUTI...

Страница 227: ...the power supply to the system board and all internal components Attention Support the power supply while you remove the mounting screws After the screws are removed the power supply is loose and can...

Страница 228: ...he corresponding holes in the rear of the chassis 2 Install the four screws that secure the power supply to the chassis 3 Connect the cables from the power supply to the system board and all internal...

Страница 229: ...til the retaining tab on top of the cage locks into place 8 Disconnect any cables that impede access to the fan sink and microprocessor Attention The fan sink retention lever is spring loaded when the...

Страница 230: ...microprocessor retention latch by pressing down on the end moving it to the side and slowly releasing it to the open up position 11 Open the microprocessor bracket frame by lifting up the tab on the...

Страница 231: ...in permanent damage to the microprocessor microprocessor socket and system board 4 Carefully grasp the microprocessor and place the microprocessor into the microprocessor socket Note To maintain corre...

Страница 232: ...of the retention module c Close the fan sink retention lever and lock it securely in place d Reconnect the fan sink cable to the system board see System board internal connectors on page 16 for the l...

Страница 233: ...ormation on page vii v Read the Installation guidelines on page 141 v Read Handling static sensitive devices on page 144 To replace damaged or contaminated thermal grease on the microprocessor and fan...

Страница 234: ...ately half of the grease will remain in the syringe 6 Install the fan sink onto the microprocessor as described in Installing a microprocessor and fan sink on page 211 214 System x3200 M3 Types 7327 a...

Страница 235: ...place v Adapters see Removing an adapter on page 151 v SAS SATA controller see Removing a ServeRAID BR10il v2 SAS SATA controller on page 204 v Virtual media key see Removing the virtual media key on...

Страница 236: ...board 8 screws 10 Slide the system board toward the front of the server to disengage the tabs on the fan sink mounting bracket from the slots on the bottom of the chassis then carefully lift the syst...

Страница 237: ...ackage 2 Install the fan connector covers removed from the old system board onto fan connectors 1 3 and 5 on the system board 3 Place the fan sink mounting bracket underneath the system board and alig...

Страница 238: ...acket is fully engaged in the holes for fan sink mounting bracket slots on the bottom the chassis Note The tabs are fully engaged when the screw holes in the system board are aligned with the correspo...

Страница 239: ...on page 184 v DIMMs see Installing a memory module on page 169 v Microprocessor and fan sink see Installing a microprocessor and fan sink on page 211 v Adapters see Installing an adapter on page 152...

Страница 240: ...220 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 241: ...the firmware using the instructions that are included with the downloaded files When you replace a device in the server you might have to either update the server with the latest version of the firmwa...

Страница 242: ...graphical user interface through the Web interface without the Virtual Media Key To order the optional IBM Virtual Media Key contact your IBM marketing representative or authorized reseller For more...

Страница 243: ...ing features v An easy to use interface v Diskette free setup and configuration programs that are based on detected hardware v ServeRAID Manager program which configures your ServeRAID adapter v Devic...

Страница 244: ...oot sequence in the Boot Manager menu 3 Using the LSI Configuration Utility program select a boot drive For detailed information and instructions go to https www 947 ibm com systems support supportsit...

Страница 245: ...d the order of startup devices v Set and change settings for advanced hardware features v View set and change settings for power management features v View and clear error logs v Resolve configuration...

Страница 246: ...rnet controllers If you disable a device it cannot be configured and the operating system will not be able to detect it this is equivalent to disconnecting the device Power Select this choice to view...

Страница 247: ...full Setup utility menu only v Boot Manager Select this choice to view add delete or change the device boot priority boot from a file select a one time boot or reset the boot order to the default set...

Страница 248: ...Clear Administrator Password Select this choice to clear an administrator password For more information see Administrator password on page 229 v Save Settings Select this choice to save the changes th...

Страница 249: ...ministrator it limits access to the full Setup utility menu You can use any combination of between six and 20 printable ASCII characters for the password Attention If you set an administrator password...

Страница 250: ...nce support remote video remote keyboard mouse and remote storage v Automatic microprocessor disable on failure and restart in a two microprocessor configuration when one microprocessor signals an int...

Страница 251: ...y is installed in the server it is authenticated to determine whether it is valid If the key is not valid you receive a message from the Web interface when you attempt to start the remote presence fea...

Страница 252: ...RL field type the IP address or host name of the IMM to which you want to connect Note The IMM defaults to DHCP If a DHCP host is not available the IMM assigns a static IP address of 192 168 70 125 2...

Страница 253: ...oduct support click System x 3 Under Popular links click Software and device drivers 4 From the Product family menu select System x3200 M3 and click Go Enabling and configuring Serial over LAN SOL Est...

Страница 254: ...models of the server Be sure to use this program as described in this document v Use the LSI Configuration Utility program to perform the following tasks Perform a low level format on a hard disk driv...

Страница 255: ...ve of the mirrored pair v If you install a different type of RAID controller see the documentation that comes with the controller for information about viewing and changing settings for attached devic...

Страница 256: ...m The IBM Advanced Settings Utility ASU program is an alternative to the Setup utility for modifying UEFI settings Use the ASU program online or out of band to modify UEFI settings from the command li...

Страница 257: ...ersion list select the latest version and click Continue 6 Download the available updates 7 Copy the downloaded files to the management server 8 On the management server on the Welcome page of the IBM...

Страница 258: ...o the server Make sure that you unpack the ASU and the required files to the same directory In addition to the application executable asu or asu64 the following files are required v For Windows based...

Страница 259: ...to the IBM Web site The actual procedure might vary slightly from what is described in this document a Go to http www ibm com systems support b Under Product support select System x c Under Popular li...

Страница 260: ...r Product support select System x c Under Popular links select Tools and utilities d In the left pane click System x and BladeCenter Tools Center e Scroll down and click Tools reference f Scroll down...

Страница 261: ...al LAN USB IP address The default value is 169 254 95 118 imm_user_id The IMM account 1 of 12 accounts The default value is USERID imm_password The IMM account password 1 of 12 accounts The default va...

Страница 262: ...eters host imm_external_ip user imm_user_id password imm_password Where imm_external_ip The external IMM LAN IP address There is no default value This parameter is required imm_user_id The IMM account...

Страница 263: ...index jsp From the left pane click IBM System x and BladeCenter Tools Center then click Tool reference for the available tools 5 Restart the server Chapter 6 Configuration information and instructions...

Страница 264: ...244 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 265: ...gnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If yo...

Страница 266: ...S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provid...

Страница 267: ...FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include techn...

Страница 268: ...ume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and G...

Страница 269: ...Limits Particulate v The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 v Air that enters a data center must be filtered to...

Страница 270: ...o radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense...

Страница 271: ...for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reason...

Страница 272: ...Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warning statement 252 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 273: ...electronic emission notice 250 clear administrator password 228 clear power on password 228 code updates 2 collecting data 1 components on the server 133 configuration minimum 130 ServerGuide Setup an...

Страница 274: ...65 serial port 66 ServerGuide 67 software 67 error symptoms continued USB port 68 video 62 errors format diagnostic code 74 Ethernet activity LED 14 connector 14 controller configuring 233 high perfo...

Страница 275: ...56 diskette drive 156 drives bay 1 2 or 3 156 DVD drive 156 installing continued fan hard disk drive assembly 191 rear 188 fan sink 211 front USB connector assembly 200 front panel assembly 199 hot sw...

Страница 276: ...r problems 62 mouse problems 60 N NOS installation with ServerGuide 224 NOS installation continued without ServerGuide 225 notes 6 notes important 248 notices 247 electronic emission 250 FCC Class A 2...

Страница 277: ...DIMMs 168 diskette drive 155 removing continued DVD drive 155 fan hard disk drive assembly 189 rear 187 fan sink 209 front USB connector assembly 199 front panel assembly 198 hot swap drives 160 hot...

Страница 278: ...server firmware 229 the Setup utility 225 statements and notices 6 static sensitive devices handling 144 status LEDs 9 support web site 245 system board error LEDs 69 external connectors 17 installing...

Страница 279: ...IBM Advanced Settings 236 utility Setup 222 V video connector 14 specifications 6 video problems 62 viewing event logs 24 virtual media key installing 182 W Wake on LAN feature 14 web site publicatio...

Страница 280: ...260 System x3200 M3 Types 7327 and 7328 Problem Determination and Service Guide...

Страница 281: ......

Страница 282: ...Part Number 90Y5683 Printed in USA 1P P N 90Y5683...

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