4.
Select a line in the Events window, and select Actions > Properties. The Properties window opens,
showing detailed information about the serviceable event. The table shows information, such as
problem number, reference code, and the field replaceable units (FRUs) associated with this event.
Verifying an installed part or replaced part on a system or logical
partition by using Virtual I/O Server tools
If you installed or replaced a part, you might want to use the tools in Virtual I/O Server (VIOS) to verify
that the part is recognized by the system or logical partition.
Verifying the installed part by using VIOS
You can verify the operation of a newly installed part or a replacement part.
Perform the following steps to verify an installed or replaced part:
1.
Log in as root user.
2.
At the command line, type
diagmenu
and press Enter.
3.
Select Advanced Diagnostics Routines and press Enter.
4.
From the Diagnostic Mode Selection menu, select System Verification and press Enter.
5.
When the Advanced Diagnostic Selection menu appears, do one of the following steps:
v
To test a single resource, select the resource that you just installed from the list of resources and
press Enter.
v
To test all the resources available to the operating system, select All Resources and press Enter.
6.
Select Commit, and wait until the diagnostic programs run to completion, responding to any prompts
that appear.
7.
Did the diagnostics run to completion and display the message
No trouble was found
?
v
No:
If a service request number (SRN) or other reference code is displayed, suspect a loose adapter
or cable connection. Review the installation procedures to ensure that the new part is installed
correctly. If you cannot correct the problem, collect all SRNs or any other reference code
information that you see. If the system is running in LPAR mode, note the logical partition in
which you installed the part. Contact your service provider for assistance.
v
Yes:
The new device is installed correctly. Exit the diagnostic programs and return the system to
normal operations.
Verify the replacement part by using VIOS
To verify the operation of a newly installed part or replacement part, complete the following steps:
1.
Did you replace the part by using either VIOS or the online diagnostics service aid's concurrent
(hot-swap) service operation?
v
No:
Go to step 2.
v
Yes:
Go to step 5 on page 64.
2.
Is the system powered off?
v
No:
Go to step 4 on page 64.
v
Yes:
If the system supports slow boot, set the system to perform a slow boot. For information, see
3.
Start the system and wait until the VIOS operating system login prompt displays or until apparent
system activity on the operator panel or display has stopped. Did the VIOS login prompt display?
v
No:
If an SRN or other reference code is displayed, suspect a loose adapter or cable connection.
Review the procedures for the part that you replaced to ensure that the new part is installed
correctly. If you cannot correct the problem, collect all SRNs or any other reference code
information that you see. If the system does not start or you have no login prompt, see Problems
with loading and starting the operating system.
Common procedures for installable features
63
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