Appendix E.
Product Warranty
The following warranty information applies to products purchased in the United
States, Canada, and Puerto Rico. For warranty terms and conditions for
products purchased in other countries, see the enclosed Warranty insert, or
contact your IBM reseller or IBM marketing representative.
Statement of Limited Warranty
The warranties provided by IBM in this Statement of Limited Warranty apply
only to Machines you originally purchase for your use, and not for resale, from
IBM or your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
Unless IBM specifies otherwise, the following warranties apply only in the
country where you acquire the Machine. If you have any questions, contact IBM
or your reseller.
Machine: 12/24 GB DDS/3 4 mm Internal Tape Drive
Warranty Period*: Two Years
*Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and used parts. In
some cases, the Machine may not be new and may have been previously
installed. Regardless of the Machine's production status, IBM's warranty terms
apply.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM's Official Published Specifications. The
warranty period for a Machine is a specified, fixed period commencing on its
Date of Installation. The date on your receipt is the Date of Installation, unless
IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if authorized by IBM, will
provide warranty service under the type of service designated for the Machine
and will manage and install engineering changes that apply to the Machine.
For IBM or your reseller to provide warranty service for a feature, conversion,
or upgrade, IBM or your reseller may require that the Machine on which it is
installed be 1) for certain Machines, the designated, serial-numbered Machine
and 2) at an engineering-change level compatible with the feature, conversion,
or upgrade. Many of these transactions involve the removal of parts and their
return to IBM. You represent that all removed parts are genuine and unaltered.
A part that replaces a removed part will assume the warranty service status of
the replaced part.
If a Machine does not function as warranted during the warranty period, IBM
or your reseller will repair it or replace it with one that is at least functionally
equivalent, without charge. The replacement may not be new, but will be in
good working order. If IBM or your reseller is unable to repair or replace the
Machine, you may return it to your place of purchase and your money will be
refunded.
If you transfer a Machine to another user, warranty service is available to that
user for the remainder of the warranty period. You should give your proof of
purchase and this Statement to that user. However, for Machines which have a
life-time warranty, this warranty is not transferable.
Warranty Service
International Business Machines Corporation
Armonk, New York, 10504
Part 3: Appendixes 3-15
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