© Copyright IBM Corp. 2000
23
Chapter 5. Solving problems
Solving
problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section,
refer to the " Solving problems" section on the IBM Netfinity Documentation CD and the
"Support for Netfinity Servers" flowchart in the front of this booklet.
POST beep code descriptions
Post be
ep code
descript
ions
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. You can use the following beep code
descriptions to help identify and resolve problems that are detected during startup.
Note:
See the "Solving problems" section of the User’s Reference on the IBM Netfinity
Documentation CD for more information about the POST beep codes.
Beep code
Descriptions of the POST beep codes
No beep
Call for service.
Continuous
If no video appears, the startup microprocessor failed. Verify that the startup
microprocessor is installed correctly. If it is, replace the startup microprocessor. If the
problem persists, call for service.
One short
POST completed successfully. One beep also occurs after POST if you enter an incorrect
password.
Two short
Follow the instructions that appear on the screen.
Three short
POST detected a system memory error. Verify that the memory is installed correctly. If it
is, replace the failing memory module.
Repeating
short
The system board might contain a failing component.
1. Verify that the keyboard and pointing devices are connected properly.
2. Ensure that nothing is resting on the keyboard.
3. Disconnect the pointing device; then, restart the server. If the problem goes away,
replace the pointing device. If the problem remains, call for service.
One long and
one short
If the video controller on the system board is being used, call for service. If you installed
an optional video adapter, replace the failing adapter
One long and
two short
A video I/O adapter ROM is not readable, or the video subsystem is defective. If you
installed an optional video adapter, replace the failing adapter. If the problem remains,
call for service.
One long and
three short
The system-board video subsystem has not detected a monitor connection to the server.
Ensure that the monitor is connected to the server. If the problem persists, replace the
monitor.
Table 3. POST beep code descriptions
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