Note:
See “System” on page 110 to determine which components should be replaced by a field service technician.
Error code/symptom
FRU/action
3E20 (ServeRAID-5i only)
1. Remove the ServeRAID-5i controller from its slot and
install it in the proper PCI option slot.
2. Verify that the ServeRAID-5i controller is supported in
this server.
3. ServeRAID-5i controller.
4. System board.
3E2x
1. Reseat the ServeRAID controller.
2. Flash latest level of BIOS code and firmware for
controller.
3. ServeRAID-5i controller.
4. Integrated RAID controller on server).
4
xxx
thru 5
xxx
(Code DRAM error)
1. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
2. ServeRAID controller.
6
xxx
(Cache DRAM error) (ServeRAID-4H only)
1. Reseat daughter card.
2. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
3. ServeRAID controller.
7
xxx
thru 8
xxx
(Host/local PCI bus interface error)
1. Flash latest level of BIOS code and firmware for
controller.
2. If ServeRAID-4x controller, replace controller.
3. If ServeRAID-5i controller, integrated RAID controller
on the server.
9003
1. Flash latest level of BIOS code and firmware for
controller.
2. Confirm that this controller is a supported option for
this system.
3. ServeRAID controller.
4. Integrated RAID controller on the server).
9
xxx
thru BZ
xx
(SCSI bus error caused by cables,
termination, defective drives, etc.).
Z
refers to the specific
channel or channels that cause the error.
1. Follow indications at “POST (ISPR) error procedures”
on page 98. Follow those instructions before
continuing with the next steps listed in this index.
2. Hard disk drive cable.
3. Hard disk drive backplane.
4. Hard disk drive.
5. ServeRAID controller.
EFFE (Firmware code corrupt or download jumpers are in
place)
1. Flash latest level BIOS and firmware for controller;
then,remove jumpers.
2. ServeRAID controller.
FFFF or other code not listed
1. Follow indications at “POST (ISPR) error procedures”
on page 98.
2. Hard disk drive cable.
3. Hard disk drive backplane.
4. Hard disk drive.
5. ServeRAID controller.
Chapter 6. Symptom-to-FRU index
101
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