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Note:
Critical temperature and voltage messages are accompanied by a system
shutdown. You can override the shutdown by subsequently turning on the
server. Be aware that if you shut down and restart the server, no further
messages will be generated even though the faulty condition might still
exist. To re-enable message generation, remove all server ac power cords,
wait 30 seconds, and then reconnect the server ac power cords.
Code
Message
Description
B0
Intrusion
The intrusion-detection switches have been set.
Action:
Check that the covers are attached correctly. Then,
verify that there has been an intrusion.
B8
Display Fail
The information panel has failed.
Action:
Check the cable connections to the front panel.
C0
SMI Error
A critical error has occurred.
Action:
Review the error logs in the Configuration/Setup Utility
program for information on the error.
C1
Memory Fail
A double-bit ECC system memory error has occurred.
Action:
Review the error logs in the Configuration/Setup Utility
program for information on the error.
Troubleshooting
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Do the following before using the troubleshooting charts:
1. Check to make sure that all cables and cords are securely connected to the
rear of the server and to attached options.
2. Remove any software or device that you just installed.
3. Run any diagnostic tests that come with the options that you have installed.
4. Run the server diagnostic tests.
5. Check to see if the system error logs in the Configuration/Setup Utility program
provide additional information on the error.
6. Reinstall the new software or new device.
7. Go to http://www.ibm.com/pc/support on the World Wide Web for answers to
frequently asked questions, technical updates, BIOS updates, updates to
device drivers, and many other sources of technical support.
8. If the error persists, use the troubleshooting charts. Look for the symptom in
the left column of the chart. Instructions and probable solutions to the problem
are in the right column.
Note:
If you cannot find the problem in the troubleshooting charts, continue with
“Running the diagnostic programs” on page 119 to test the server. If you
have run the diagnostic test programs or if running the tests does not reveal
the problem, have the system serviced.
148
xSeries 370 User's Reference
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