Table 21. Symptom-to-FRU index (continued)
Problem indicator Component
Possible cause
Possible solutions
Amber LED is lit
(continued)
Front panel
(Global
Summary Fault
LED)
General machine
fault
A Fault LED is lit somewhere on
the storage expansion enclosure
(check for Amber LEDs on
FRUs).
Fibre-channel
connection failure
Check that the FRUs are properly
installed. If none of the amber
LEDs are lit on any of the FRUs,
this indicates an SFP module
transmission fault in the storage
expansion enclosure. Replace the
failed SFP module. See the DS
Storage Manager software
documentation for more
information.
Amber LED is lit
and green LED is
off
Power supply
FRU
Power supply
failure or power
switch is turned off
or there is a power
failure.
Replace the failed power supply,
turn on all power supply
switches, or check the main or
the rack power unit circuit
breaker.
Amber and green
LEDs are lit
Power supply
FRU
(Fault and
Power LEDs lit;
SAA lit; Direct
Current Enable
LED is not lit)
Power supply
failure
Replace the failed power supply.
Operating
environment is too
hot
Cool down the environment.
Fan failure
Replace the power supply and
fan unit FRU.
Drive FRUs
Drive not certified
Verify that the drive option or
FRU P/N is listed in the support
list for the appropriate storage
subsystems.
Note:
In certain cases, only the
amber LED is lit, and the green
activity LED is not lit. Use the
Recovery Guru to better identify
the cause of the drive failure.
All amber and
green LEDs are
slowly flashing
All drive FRUs
Check for and resolve one of the following situations:
v
EXP395 is not connected to the DS3950
v
DS3950 does not have the correct firmware version
All green LEDs
are off
All FRUs
Subsystem power is
off
Check that all storage expansion
enclosure power cables are
plugged in and the power
switches are on. If applicable,
check that the main circuit
breakers for the rack are
powered on.
ac power failure
Check the main circuit breaker
and ac outlet.
Power supply
failure
Replace the power supply.
Operating
environment is too
hot
Cool down the environment.
Chapter 6. Hardware maintenance
95
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