v
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine
which components are CRUs and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be
performed only by a trained service technician.
Error message
Action
Planar voltage fault (power 12 V fault)
1.
Remove the optional expansion unit
from the BladeCenter unit; then, reinstall
it. See “Removing an optional expansion
unit” on page 37 and “Installing an
optional expansion unit” on page 38.
2.
(Trained service technician only) Replace
the system-board assembly - See
“Removing the system-board assembly”
on page 65 and “Installing the
system-board assembly” on page 66.
Planar voltage fault (planar fault)
1.
Remove the blade server from the
BladeCenter unit; then, reinstall it. See
“Removing the blade server from the
BladeCenter unit” on page 33 and
“Installing the blade server in a
BladeCenter unit” on page 34.
2.
(Trained service technician only) Replace
the system-board assembly - See
“Removing the system-board assembly”
on page 65 and “Installing the
system-board assembly” on page 66
Power controller timeout
1.
Remove the blade server from the
BladeCenter unit; then, reinstall it. See
“Removing the blade server from the
BladeCenter unit” on page 33 and
“Installing the blade server in a
BladeCenter unit” on page 34.
2.
(Trained service technician only) Replace
the system-board assembly - See
“Removing the system-board assembly”
on page 65 and “Installing the
system-board assembly” on page 66
Incompatible power controller firmware
(Trained service technician only) Replace the
system-board assembly - See “Removing the
blade server from the BladeCenter unit” on
page 33 and “Installing the blade server in a
BladeCenter unit” on page 34.
Blade incompatible with chassis
Make sure that the management-module
firmware is at the latest level. If the
firmware is at latest level, the blade server
device is not supported by the BladeCenter
unit in which it is installed. Go to
http://www.ibm.com/systems/support/.
Firmware (BIOS) ROM corruption detected
Update the BIOS code - Go to
http://www.ibm.com/systems/support/.
84
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
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