v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
monitor
has
screen
jitter,
or
the
screen
image
is
wavy,
unreadable,
rolling,
or
distorted.
If
the
monitor
self-tests
show
that
the
monitor
is
working
correctly,
consider
the
location
of
the
monitor.
Magnetic
fields
around
other
devices
(such
as
transformers,
appliances,
fluorescent
lights,
and
other
monitors)
can
cause
screen
jitter
or
wavy,
unreadable,
rolling,
or
distorted
screen
images.
If
this
happens,
turn
off
the
monitor.
Attention:
Moving
a
color
monitor
while
it
is
turned
on
might
cause
screen
discoloration.
Move
the
device
and
the
monitor
at
least
300
mm
(12
in.)
apart,
and
turn
on
the
monitor.
Note:
Non-IBM
monitor
cables
might
cause
unpredictable
problems.
If
the
problem
remains,
call
for
service.
Wrong
characters
appear
on
the
screen.
If
the
wrong
language
is
displayed,
update
the
BIOS
code
with
the
correct
language.
If
the
problem
remains,
call
for
service.
Option
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
An
IBM
option
that
was
just
installed
does
not
work.
Make
sure
that:
v
The
option
is
designed
for
the
server.
See
the
“Server
Support”
flowchart
for
information
about
obtaining
ServerProven
compatibility
information
from
the
World
Wide
Web.
v
You
followed
the
installation
instructions
that
come
with
the
option.
v
The
option
is
installed
correctly.
v
You
have
not
loosened
any
other
installed
options
or
cables.
v
You
have
updated
the
configuration
information
in
the
Configuration/Setup
Utility
program.
Whenever
memory
or
an
option
is
changed,
you
must
update
the
configuration.
If
the
problem
remains,
call
for
service.
Chapter
6.
Solving
problems
57
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