IBM 8649 - Eserver xSeries 225, Руководство по техническому обслуживанию и устранению неисправностей

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Viewing error logs from diagnostic programs
To view error logs from the diagnostic programs, complete the following steps:
1. Start the diagnostic programs. See “Starting the diagnostic programs” on page
24 for more information.
2. Select Hardware Info from the top of the diagnostic programs screen.
3. Select System Error Log from the list that appears; then, follow the instructions
on the screen.
ServerGuide error symptoms
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Table 2. ServerGuide Setup and Installation CD
Symptom Suggested action
The ServerGuide
Setup and
Installation CD will
not start.
v Ensure that the server is supported and has a startable (bootable)
CD-ROM drive.
v If the startup (boot) sequence settings have been altered, ensure
that the CD-ROM drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
The SCSI RAID
program cannot
view all installed
drives, or the NOS
cannot be installed.
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v
Ensure that the hard disk drive is connected properly.
The Operating
System Installation
program
continuously loops.
Make more space available on the hard disk.
The ServerGuide
program will not
start your NOS CD.
Ensure that the NOS CD you have is supported by the ServerGuide
program. See the ServerGuide Setup and Installation CD label for a
list of supported NOS versions.
The NOS cannot
be installed; the
option is not
available.
Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (SCSI RAID
systems) or the ServerGuide System Partition is not present. Run the
ServerGuide program, and ensure that setup is complete.
Small computer system interface messages
If you receive a SCSI error message, see “SCSI error codes” on page 114
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
Diagnostic programs, error codes, and messages
The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD .
These programs are the primary method of testing the major components of your
server.
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IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide