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IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal..., Руководство пользователя

Принтер IBM 4610-TM6 SureMarkTM6 с двухцветной термопечатью - идеальное решение для вашего бизнеса. Можете скачать бесплатно инструкцию по использованию на manualshive.com. Этот многофункциональный принтер обеспечит вас высококачественной печатью и эффективной работой.

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background image

Bit

 

0

 

Set

 

to

 

1

 

when

 

printer

 

is

 

set

 

for

 

58

 

mm

 

paper

 

Bit

 

1

 

Set

 

to

 

1

 

if

 

Model

 

TI8

 

is

 

in

 

TI4

 

mode

 

Bits

 

2

 

–

 

7

 

Reserved

Byte

 

5

 

EC

 

level

 

=

 

EC

 

level

 

of

 

loaded

 

code

Error

 

Conditions:

 

None.

 

Remarks:

 

This

 

is

 

an

 

IMMEDIATE

 

command.

Preset

 

or

 

Onetime-Set

 

commands

 

All

 

models

 

The

 

SureMark

 

printer

 

has

 

commands

 

to

 

specialize

 

and

 

tune

 

each

 

printer

 

to

 

improve

 

its

 

usability,

 

performance,

 

and

 

uniqueness.

 

This

 

flexibility

 

is

 

provided

 

through

 

the

 

use

 

of

 

flash

 

erasable

 

programmable

 

read-only

 

memory

 

(flash

 

EPROM)

 

and

 

an

 

electrically

 

erasable

 

programmable

 

read-only

 

memory

 

(EEPROM).

 

Data

 

in

 

these

 

memory

 

devices

 

will

 

stay

 

valid

 

until

 

it

 

is

 

redefined.

 

This

 

information

 

only

 

needs

 

to

 

be

 

defined

 

once

 

because

 

it

 

will

 

remain

 

for

 

the

 

life

 

of

 

the

 

printer

 

or

 

until

 

it

 

is

 

redefined.

 

To

 

verify

 

that

 

data

 

was

 

previously

 

stored

 

in

 

the

 

printer,

 

the

 

system

 

can

 

request

 

a

 

checksum

 

on

 

data

 

stored

 

in

 

each

 

sector.

 

Flash

 

EPROM

 

has

 

5

 

sectors.

 

To

 

rewrite

 

information

 

in

 

a

 

sector,

 

you

 

must

 

first

 

erase

 

the

 

sector.

 

v

   

For

 

logo

 

commands

 

and

 

predefined

 

messages,

 

erasing

 

the

 

sector

 

is

 

necessary

 

only

 

to

 

replace

 

a

 

logo

 

or

 

predefined

 

message

 

number,

 

or

 

when

 

the

 

length

 

of

 

the

 

logo

 

or

 

message

 

exceeds

 

space

 

available

 

in

 

that

 

sector.

 

v

   

For

 

user

 

flash

 

memory,

 

erasing

 

the

 

sector

 

is

 

necessary

 

only

 

when

 

writing

 

to

 

an

 

address

 

that

 

has

 

already

 

been

 

written

 

to.

 

v

   

For

 

user-defined

 

thermal

 

and

 

impact

 

characters,

 

new

 

characters

 

can

 

be

 

added

 

if

 

they

 

have

 

the

 

same

 

matrix

 

as

 

characters

 

already

 

in

 

the

 

character

 

set.

 

If

 

new

 

character

 

sets

 

are

 

added,

 

the

 

flash

 

memory

 

does

 

not

 

have

 

to

 

be

 

erased.

 

To

 

replace

 

characters,

 

you

 

must

 

first

 

erase

 

the

 

sector.

Sector

 

Function

 

1

 

Download

 

graphics

 

(logo)

 

Commands

 

2

 

Predefined

 

(Canned)

 

Messages

 

3

 

Two

 

user-defined

 

impact

 

character

 

sets

 

4

 

User-defined

 

thermal

 

character

 

sets

 

–

 

four

 

fixed

 

matrix

 

or

 

2

 

proportional

 

5

 

User

 

Flash

 

Memory

The

 

EEPROM

 

stores

 

microcode

 

tolerances

 

(MCT)

 

values.

 

Model

 

TI8

 

only

 

Model

 

TI8

 

provides

 

five

 

functions

 

with

 

which

 

you

 

can

 

store

 

and

 

define

 

data.

 

They

 

are:

 

v

   

User-defined

 

thermal

 

characters

  

August

 

24,

 

2004

Appendix

 

C.

 

RS-232

 

programming

 

information

 

111

|

|
|

|

Содержание 4610-TM6 - SureMark Printer TM6 Two-color Thermal...

Страница 1: ...SureMark Printers User s Guide GA27 4151 05 August 24 2004...

Страница 2: ......

Страница 3: ...SureMark Printers User s Guide GA27 4151 05 August 24 2004...

Страница 4: ...for reader s comments is also provided at the back of this publication If the form has been removed address your comments to IBM Corporation Information Development Department CJMA PO Box 12195 Resea...

Страница 5: ...n 3 Printer overview 3 Description of models 4 Features used with the SureMark printers 6 Comparison of the SureMark models 7 Planning information 8 Your responsibilities 8 Limitations 9 Communication...

Страница 6: ...imitations for emulation 42 Printing saved data 42 Emulating an Epson single station printer single station only 43 Enabling Epson emulation 43 Limitations for Epson emulation 44 MICR data parser samp...

Страница 7: ...ersion circuitry 85 RS 485 serial I O parameters 86 Cash drawer connector pin assignments 86 RS 232 connector pin assignments 86 RS 232 parameters 87 USB connector pin assignments 87 Code page definit...

Страница 8: ...ters 133 Select 1 8 inch line spacing 133 Select 1 6 inch line spacing 133 Select color printing 134 Set line spacing using minimum units 134 Set sheet eject length 135 Set horizontal tab positions 13...

Страница 9: ...158 MICR read 159 Flip check 160 Asynchronous real time commands 161 Real time requests 161 Data buffer management and batch printing 162 Reset line count 162 Disable line count 162 Hold printing unti...

Страница 10: ...87 Layout using set tab position 188 Appendix F Emulation support for Epson single station printer 191 Commands supported in emulation mode 191 Commands with limited support in emulation mode 193 Comm...

Страница 11: ...are also included v Chapter 5 Testing and problem analysis Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 provides information on testing and on problem determination Part 3 Models TF6 and TM6 on page 69 cont...

Страница 12: ...See Resources on the Internet on page 44 for information about accessing the site Tell us what you think Your feedback is important in helping to provide the most accurate and high quality information...

Страница 13: ...bes safe procedures for cabling and plugging in electrical equipment Gevaar Voordat u begint met de installatie van dit produkt moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsi...

Страница 14: ...den fremgangsm de du skal bruge ved tilslutning af kabler og udstyr Gevaar Voordat u begint met het installeren van dit produkt dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de...

Страница 15: ...f r das Verkabeln und Anschlie en elektrischer Ger te Vigy zat Miel tt megkezdi a berendez s zembe helyez s t olvassa el a IBM Safety Information Read This First GA27 4004 k nyvecsk ben le rt biztons...

Страница 16: ...leia as informa es de seguran a Informa es de Seguran a Leia Primeiro GA27 4004 Este documento descreve como efectuar de um modo seguro as liga es el ctricas dos equipamentos Peligro Antes de empezar...

Страница 17: ...b rjar installera den h r produkten b r du l sa s kerhetsinformationen i dikumentet S kerhetsf reskrifter L s detta f rst GA27 4004 D r beskrivs hur du p ett s kert s tt ansluter elektrisk utrustning...

Страница 18: ...IBM IBM GA27 4004 GA27 4004 August 24 2004 xvi SureMark Printers User s Guide...

Страница 19: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM August 24 2004 Preface xvii...

Страница 20: ...o longer needed IBM offers a variety of programs and services to assist equipment owners in recycling their IT products Information about these product recycling offerings can be found on IBM s intern...

Страница 21: ...formation Web only update for GA27 4151 04 March 2002 This update contains changes to the paper loading procedure for Models TF6 and TM6 Web update for GA27 4151 04 June 2001 This update contains the...

Страница 22: ...fonts See Proportional font conversion utility on page 38 v Information about uploading electronic journal data while the printer is emulating a Model 4 printer has been added See Appendix D Uploadin...

Страница 23: ...de hardware and operating system differences v Firmware update on page 38 which describes the methods that you can use to update the SureMark firmware v Enable or disable the feed buttons Models TI3 T...

Страница 24: ...August 24 2004 xxii SureMark Printers User s Guide...

Страница 25: ...n Inserted Document Portrait 49 22 Printable Area of an Inserted Document Landscape 50 23 Opening the Ribbon Cover 51 24 Ribbon Cartridge Loading 51 25 Ribbon Path around the Printhead 52 26 Paper Cov...

Страница 26: ...August 24 2004 xxiv SureMark Printers User s Guide...

Страница 27: ...mmands organized by function 100 11 RS 232 commands in alphabetical order 105 12 Memory allocation for Model TI8 functions 112 13 MCT command definitions 123 14 Fonts for Models TI3 TI4 TG3 TG4 TI8 TF...

Страница 28: ...August 24 2004 xxvi SureMark Printers User s Guide...

Страница 29: ...escriptions of the SureMark printers and information about installing the printers Note IOR 24x7 is IBM on site repair 24 hours per day seven days per week 9x5 is nine hours per day five days per week...

Страница 30: ...August 24 2004 2 SureMark Printers User s Guide...

Страница 31: ...equirements 13 Operating system requirements 13 Application requirements 14 Resident code pages 14 Bar codes 14 Printer overview The IBM SureMark Printers are high performance high function printers T...

Страница 32: ...inting black plus one accent on two color thermal paper thermal station only v Upside down printing Additional features of some SureMark models include v Single pass handling of checks Models TI2 TI4...

Страница 33: ...printer model Table 1 Warranty information Machine type Description Warranty service Warranty upgrade 4610 TI3 Attaches to the IBM 4694 4800 RS 232 RS 485 USB Pearl white covers IOR 24x7 none 4610 TI4...

Страница 34: ...r IOR 24x7 9x5 Note IOR 24x7 is IBM onsite repair 24 hours times seven days per week 9x5 is nine hours per day for five days per week Features used with the SureMark printers All models support the fo...

Страница 35: ...s for Models TI3 TI4 TG3 and TG4 Model TI8 has from 0 KB to 1 MB user allocatable v Memory allocated to store incoming commands and data is 16K for Models TI3 TI4 TI8 TG3 and TG4 but only 4K for Model...

Страница 36: ...paper roll via RPQ When the external paper roll is used the paper feeds into the printer through a slot in the bottom cover of the printer A power switch is located inside the top cover of the single...

Страница 37: ...ce should be as far away as possible from the right side of the printer For additional information on troubleshooting MICR reader problems see Offline tests on page 62 The single insert check handling...

Страница 38: ...4 4 kg 9 6 lb Model TI8 Width 190 5 mm 7 5 in Depth 255 mm 10 in Height Front 153 4 6 0 in Rear 199 5 mm 7 9 in Weight 4 9 kg 10 8 lb 190 5 mm 7 5 in 140 mm 5 5 in 255 mm 10 in 190 5 mm 7 5 in 200 5 m...

Страница 39: ...7 0 in Height Front 95 mm 3 7 in Rear 121 mm 4 8 in Weight 1 4 kg 3 0 lb without paper 199 5 mm 7 9 in 153 4 mm 6 0 in 255 mm 10 in 190 5 mm 7 5 in 200 5 mm 7 9 in Figure 3 SureMark Printer dimensions...

Страница 40: ...er is supplied to the printer from the IBM POS system The system supplies 38V dc and 5V dc to the printer When the SureMark has the USB feature installed and is using the powered USB cable with a Sure...

Страница 41: ...POS and JavaPOS support from POS Suite V1 3 1 or later RS 485 interface When using the RS 485 interface attach thermal impact SureMark Printers to systems that are running one of these operating syste...

Страница 42: ...PRPQ 5799 QYN IBM 4680 4690 Supermarket Application 5696 536 9701 with APAR IR33228 plus PRPQ 5799 QYL StoreFlow see note 1 Release 1 4 Notes 1 Where available supports Models TI3 TI4 TG3 and TG4 at...

Страница 43: ...v Codabar v Code 128C v Codes 128A 128B and 128C only Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 v Code 93 v PDF417 August 24 2004 Chapter 1 Introduction 15...

Страница 44: ...August 24 2004 16 SureMark Printers User s Guide...

Страница 45: ...to read Electronic emission notices on page 195 DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an...

Страница 46: ...n page 29 for information on switch settings For Model TI8 see RS 232 communication mode selections Model TI8 on page 32 Notes 1 If the RS 232 communication cable has only 3 wires or if the system out...

Страница 47: ...ash drawer connector Figure 6 Cable Connectors for Single Station SureMark Printers View is from the bottom rear of the printer 1 2 3 OF F 4 RS 232 mode switches Cash drawer connector Figure 7 RS 232...

Страница 48: ...llers to install go to Installing the fillers on page 25 f Lift the system unit rear cover and attach any cables from the printer to the system unit If this is a RS 232 attached printer reattach the b...

Страница 49: ...stallation is now complete Go to Chapter 5 Testing and problem analysis Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 on page 61 for thermal impact printers or Chapter 7 Testing and problem analysis Models T...

Страница 50: ...o the correct ports Power supply port Powered USB port Standard USB port Cash drawer connector Figure 10 USB Ports for Single Station SureMark Printers View is from the bottom rear of the printer Cash...

Страница 51: ...ded because a standard USB cable is being used attach the power brick 8 If you are using a power brick power on the printer by connecting the power brick supply cable to a properly wired and grounded...

Страница 52: ...ecurely to the wall with four 6 mm 0 25 in screws The screws are not provided You should use fasteners that are suitable for the type of wall construction such that the bracket is securely attached to...

Страница 53: ...e any tape holding the alignment ring b Remove the knockout section of the display filler c Align the display filler with the alignment ring and slide the filler onto the ring Press the display filler...

Страница 54: ...tion Display Filler Printer Filler Alignment Ring Display Filler Keyboard Filler Tab Locking Lever Cable Figure 13 Installing the Fillers for RS 232 RS 485 Systems August 24 2004 26 SureMark Printers...

Страница 55: ...remove the knockout section unless you have an integrated video mount See Figure 14 on page 28 3 If you have a short keyboard place the keyboard filler beside the keyboard See Figure 14 on page 28 4...

Страница 56: ...yFiller Printer Filler Alignment Ring DisplayFiller KeyboardFiller Knockout Section Tab Locking Lever Cable Figure 14 Installing the fillers for USB systems August 24 2004 28 SureMark Printers User s...

Страница 57: ...The baud rate is selected using switch 1 on the RS 232 settings switch Set the switch as follows Switch 1 OFF 9600 baud Switch 1 ON 19 200 baud The printer normally ships with switch 1 in the OFF pos...

Страница 58: ...DTR DSR control DTR DSR control DSR definition DSR is an output from the printer It indicates when the printer is ready to receive data DTR definition DTR is an input to the printer It indicates to t...

Страница 59: ...can include X 10 X 11 or X 13 When X 10 X 11 or X 13 occur in transparent XON XOFF mode the byte count is bit exclusive OR ed with X 21 and is prefixed by the DLE X 10 character to become Value in mes...

Страница 60: ...and printer software to control the flow of data This is called flow control DTR DSR control DSR definition DSR is an output from the printer It indicates when the printer is ready to receive data DTR...

Страница 61: ...Disabling XON XOFF transparent mode You can disable transparent XON XOFF mode as described in Real time requests on page 161 When disabled X 10 X 11 or X 13 can occur within messages The values are n...

Страница 62: ...August 24 2004 34 SureMark Printers User s Guide...

Страница 63: ...station only 43 Enabling Epson emulation 43 Limitations for Epson emulation 44 MICR data parser sample code Models TI2 TI4 TI8 and TG4 only 44 Resources on the Internet 44 This chapter describes how...

Страница 64: ...Printer Test for an RS 232 connection 4 If another system is attached select the system whose printer you want to adjust This is unnecessary when there is no other system attached 5 Select Printer Uti...

Страница 65: ...o be most aligned 5 selected line CHARACTER ALIGNMENT PROCEDURE Measure from the top edge of this paper to the top of each print line Press the key 1 9 that corresponds to the print line that is close...

Страница 66: ...tions for downloading the converted fonts are available from the Retail Store Solutions Web site See Resources on the Internet on page 44 for more information Note You might have TrueType fonts other...

Страница 67: ...19 200 v Control Flow DTR DSR or XON XOFF c Press Enter OK to proceed d Press F10 Menu e Select O Operations f Select A Advanced Options g Select U Update Firmware h Press Enter twice to select the de...

Страница 68: ...h a decimal value usually 17 microcode_file Either C POS BIN AIP46MC HEX C POS BIN AIP46MCH HEX or C POS BIN AIP46MCD HEX Q Quiet mode installation no progress information 4 The SureMark flash update...

Страница 69: ...additional information Emulating the IBM Model 3 or Model 4 printers It is possible to emulate the IBM Model 3 or Model 4 printer with the SureMark printer You must change the configuration to enable...

Страница 70: ...pported on 4690 OS Emulation is not supported for RS 232 v On the DI portrait station 1 inch 51 motor steps 1mm 2 steps This is different than model 3 or 4 printer where 1 inch 48 steps Printing saved...

Страница 71: ...ing the data the data remains intact 2 To stop printing the data open the top cover turn the printer power switch ON turn the printer power switch OFF and close the top cover When you are ready to pri...

Страница 72: ...from a check v An exception data file that is used with the parsing code You can edit this file to add new check formats if necessary Refer to the README file in this download package for additional...

Страница 73: ...TI3 TI4 TI8 TG3 TG4 This part contains operational testing and problem determination information for the thermal impact SureMark printers models TI1 TI2 TI3 TI4 TI8 TG3 TG4 August 24 2004 Copyright I...

Страница 74: ...August 24 2004 46 SureMark Printers User s Guide...

Страница 75: ...s the Document Present indicator It lights when a document is inserted far enough into the document insert DI station to reach the DI sensor When this LED blinks the DI station is waiting for you to i...

Страница 76: ...the document must be placed lower than with the other models Insertion of Check for MICR Reading and Franking Insertion of Check for Printing the Face Insertion of Document Front Load Insertion of Do...

Страница 77: ...47 char at 15 cpi 52 char at 17 cpi Print Field 83 0 mm 3 3 in 2 0 mm 5 mm minimum 35 mm 1 3 in minimum 51 mm 2 0 in minimum 80 mm 3 1 in minimum when using check flipper 223 mm 8 8 in maximum when us...

Страница 78: ...inimum 80 mm 3 1 in minimum when using check flipper 223 mm 8 8 in maximum when using check flipper 223 mm maximum for landscape 101 6 mm maximum when using check flipper 65 mm minimum when using chec...

Страница 79: ...bbon 2 If there is already a ribbon cartridge installed remove it by lifting it straight up Note You might need to grasp the body of the cartridge rather than the top to remove it Figure 23 Opening th...

Страница 80: ...p into place on the printer guides Once the cartridge is in place turn the knob until the ribbon slides into place between the printhead and the ribbon shield See Figure 25 for correct ribbon position...

Страница 81: ...n The leading edge of the paper should come from the direction of the front of the printer and go across the top of the roll as shown in the diagram If it feeds from the bottom of the roll nothing wil...

Страница 82: ...he receipt paper out of the printer with the paper access cover closed This disengages the paper feed The paper feed motor must then catch up before the printer can feed the paper which causes missing...

Страница 83: ...emove the document b Replace the lower document insert cover c You are finished with this procedure v If you cannot remove the document continue with Step 3 3 Lift up the tab on the left side of the c...

Страница 84: ...insert station and carefully remove the jammed check 5 Reinstall the check flipper cartridge and the lower DI cover Figure 29 Removing the Check Flipper Cartridge except Model TI8 August 24 2004 56 Su...

Страница 85: ...noise interference Sources of electromagnetic noise for example displays security towers and other sources can interfere with the MICR read head The printer is equipped to filter noise from many devic...

Страница 86: ...fter 10 000 documents or every three months or whenever image quality deteriorates 1 Open the ribbon cover See Figure 31 on page 59 2 Move the impact printhead to its rightmost position as shown 3 Rot...

Страница 87: ...e should be up or inserted first and the right edge should be against the right side of the paper path Press the DI button to automatically advance the paper to the ready position 4 Enter offline mode...

Страница 88: ...August 24 2004 60 SureMark Printers User s Guide...

Страница 89: ...power on self test POST If the POST finds no errors the printer is ready for operation Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power i...

Страница 90: ...tton to start this test 3 See Figure 32 on page 63 and verify that your printer has printed correct information for your model and configuration v MICR reader enabled and check flipper enabled Model T...

Страница 91: ...rn that you print or if the solid line is missing go to Problem determination on page 66 Test Pattern Notes 1 The serial number that prints will be the actual serial number of your printer 2 The micro...

Страница 92: ...on from flash storage 1 Insert the check face down with the magnetic ink characters to the right 2 Press and hold both buttons to enter offline mode When the printer ready indicator begins blinking re...

Страница 93: ...Good Noise Level Magnetic T1234567890T 0860861190A 0671 Optical 1 T1234567890T 0860861190A 0671 Optical 2 T1234567890T 0860861190A 0671 Composite result T1234567890T 0860861190A 0671 The average MICR...

Страница 94: ...lem call your service representative Table 3 Troubleshooting Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 If the problem is Here s what to do Printer ready indicator is OFF v If connected to a system using...

Страница 95: ...oo light or too dark v Clean the scanner window Go to Document scanner cleaning Model TI8 on page 58 v Calibrate the scanner Go to Document scanner calibration Model TI8 on page 59 v Clean or replace...

Страница 96: ...August 24 2004 68 SureMark Printers User s Guide...

Страница 97: ...M6 This part contains operational testing and problem determination information for SureMark Printer models TF6 and TM6 which are the single station printers that support DBCS August 24 2004 Copyright...

Страница 98: ...August 24 2004 70 SureMark Printers User s Guide...

Страница 99: ...the printer remove it before inserting a new paper roll You can throw the core in the trash can 3 If the printer is configured for snap in paper loading two white spheres are present behind the metal...

Страница 100: ...orrectly Feed 30 cm about 1 ft of paper through to test for correct alignment Attention Do not pull the receipt paper out of the printer with the paper access cover closed This might cause partial lin...

Страница 101: ...printhead several times on its print line and on the surrounding area See Figure 38 3 Wipe off any residual alcohol with a dry swab If print quality does not improve after cleaning the thermal printhe...

Страница 102: ...August 24 2004 74 SureMark Printers User s Guide...

Страница 103: ...Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power is applied when the LED is on 1 If the printer is powered on power OFF the printer and p...

Страница 104: ...top cover 2 Press and hold the paper feed button for 5 seconds The LED indicator will make one quick flash followed by a pause The beeper will make a short single tone periodically 3 Release the paper...

Страница 105: ...tions all models except TI8 on page 29 6 The feature enabled lines will appear only when a feature is installed 7 This section contains the test pattern 8 This section contains printer usage statistic...

Страница 106: ...to a system using the RS 485 communication port check that the system is powered on and cable 7 is connected v If using the RS 232 communication port or a USB port with a power brick check that the b...

Страница 107: ...ickness 0 0498 0 0078 mm 0 00196 0 00031 in Weight 50 9 g m 13 5 2 5 lb The paper must be wound with the printing side facing out and with the outer edge glued to prevent unraveling The paper should n...

Страница 108: ...ge of the form 2 Forms less than 0 15mm 0 006 in thick with the grain of the paper perpendicular to the feed direction short grain paper should not be used for landscape printing Specifications for do...

Страница 109: ...and TG4 only A package of 10 cards for cleaning the MICR reader s read head is available from IBM as part number 73G2600 The MICR reader s read head should be cleaned every 10 000 checks or every 3 m...

Страница 110: ...August 24 2004 82 SureMark Printers User s Guide...

Страница 111: ...rmally sensitive paper By energizing the elements dots are formed Thermal printers print dot rows horizontally across the page 576 dots make up a single dot row across the paper Printing continues row...

Страница 112: ...en printing a customer receipt is not noticeably affected The reduced print speed is based on the number of print dots that are turned on for a given print line which is defined as dot utilization Dot...

Страница 113: ...is is also true of graphics or APA messages which require a significant amount of transmission and processing time Flash memory can also be used as a storage place for customer data This data could be...

Страница 114: ...eMark printers have a single cash drawer connector This connector can drive either a single cash drawer see Description of models on page 4 for the cable part number or two cash drawers using a specia...

Страница 115: ...R Output Pin 8 CTS Input Pin 8 RTS Output Table 8 25 pin to 25 pin RS 232 connector layout System Description Printer Description Pin 2 Tx Output Pin 3 Rx Input Pin 3 Rx Input Pin 2 Tx Output Pin 5 CT...

Страница 116: ...supports these code pages v Generic v 437 US v 850 International Models TI1 and TI2 only v 858 International Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 v 860 Portuguese v 863 Canadian French v 865 Norweg...

Страница 117: ...Generic code page Pt Hex1st 2nd C tm sm R Figure 40 Printer s Resident Character Set Generic Code Page August 24 2004 Appendix B Technical information 89...

Страница 118: ...Code page 437 Figure 41 Code Page 437 August 24 2004 90 SureMark Printers User s Guide...

Страница 119: ..._ 0 1 2 3 4 5 6 7 8 9 4_ A B C D E F G H I J K L M N O 5_ P Q R S T U V W X Y Z 6_ a b c d e f g h i j k l m n o 7_ p q r s t u v w x y z 8_ 9_ S s A_ G g i C_ E_ F_ H I Hex1st 2nd B_ I C D_ Figure 42...

Страница 120: ...Code page 860 Figure 43 Code Page 860 August 24 2004 92 SureMark Printers User s Guide...

Страница 121: ...Code page 863 Figure 44 Code Page 863 August 24 2004 Appendix B Technical information 93...

Страница 122: ...I8 TG3 TG4 TF6 and TM6 only fonts A and B are available for Models TI1 and TI2 v Font A is 10 dots wide 20 dots high with the last 2 dot row used for descenders 1 25 mm 2 5 mm character height includi...

Страница 123: ...aper that has a width of 80 mm the cash receipt print line is 72 mm 2 83 in long There are 576 dots per line and 203 dots per inch Impact printing fonts Models TI1 TI2 TI3 TI4 TI8 TG3 and TG4 The resi...

Страница 124: ...or font A and 379 half dots per line for font B The landscape print line depends on the size of the document inserted 4 You can print in two densities on the impact printer 120 half dots per inch or 1...

Страница 125: ...t Model TI8 only 126 Setup commands 127 Set print mode 127 Set or cancel double wide mode 128 Set or cancel double high mode 128 Set or cancel underline mode 129 Set or cancel overline mode 129 Set or...

Страница 126: ...Print and feed paper using minimum units 152 Print graphic messages 152 Select and print a graphics logo command 152 Print predefined graphics logo command 154 Print predefined messages 155 Miscellane...

Страница 127: ...canned image threshold 177 Page mode printing commands 178 Select page mode 178 Select standard mode 178 Select printable area 179 Select printing direction position 179 Set vertical position 180 Set...

Страница 128: ...e 44 for more information RS 232 commands summary by function The commands listed in Table 10 are described in detail in following sections of this appendix Table 10 RS 232 commands organized by funct...

Страница 129: ...tion ESC c 0 n or X 1B6330 n 131 Select user defined or resident character sets ESC n or X 1B25 n 131 Set code page ESC t n or X 1B74 n 131 Set inter character spacing ESC SP n or X 1B20 n 132 Set pri...

Страница 130: ...ion Codewords Level GS R n or X 1D 52 n1 n2 149 Select Aspect Ratio PDF417 Bar Code GS S r c or X 1D 53 r c 150 Enable PDF417 Truncation GS T n or X 1D 54 n 151 Print Character Commands Print and line...

Страница 131: ...fer Management and Batch Printing Reset line count ESC 6 or X 1B36 162 Disable line count ESC 8 n or X 1B 38 n 162 Hold printing until buffer is released ESC 7 or X 1B37 162 Document Scanner Commands...

Страница 132: ...ical position GS y or X 1D 5C y 180 Set left margin position standard mode Set absolute print position page mode ESC n1 n2 or X 1B 24 n1 n2 181 Set relative horizontal position ESC 5C h n1 n2 or X 1B...

Страница 133: ...1D49 01 109 Fix font matrix ESC n or X 1B 3A n 143 Flash storage write ESC n1 n2 data or X 1B27 n1 n2 data 120 Flip check ESC 5 or X 1B35 160 Generate drive pulse for cash drawer ESC p m n1 n2 or X 1B...

Страница 134: ...0 139 Reset line count ESC 6 or X 1B36 162 Retrieve first unread image location GS N SOH SOH or X 1D 4E 01 01 176 Retrieve next image location GS N SOH NULL or X 1D 4E 01 00 176 Retrieve printer usage...

Страница 135: ...tions ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 135 Set inter character spacing ESC SP n or X 1B20 n 132 Set left margin position ESC n1 n2 or X 1B24 n1 n2 136 Set left margin position standard mode Set...

Страница 136: ...rtical position GS y or X 1D 24 y 180 Start scan X 1B 3E n 169 Status request ESC v or X 1B76 109 Status sent to system ESC n or X 1B29 n 139 Store scanned image X 1B 41 n1 x0 y0 dx0 dy0 x1 y1 dx1 dy1...

Страница 137: ...the status return with status byte 5 bit 1 set Remarks The printer status is returned in status bytes 1 8 Status byte 5 bit 1 is set after this request has been executed See Status summary on page 16...

Страница 138: ...06 Reserved 07 Models TF6 and TM6 with the 2 MB option Byte 3 First byte of features Bit 0 v When byte 1 X 30 Set to 1 when MICR is present v When byte 1 X 31 Reserved Bit 1 v When byte 1 X 30 Set to...

Страница 139: ...a sector you must first erase the sector v For logo commands and predefined messages erasing the sector is necessary only to replace a logo or predefined message number or when the length of the logo...

Страница 140: ...d If memory is not erased an MCT write error status is returned After the MCT values are written the new ones take effect only after a reset The new memory allocations begin with the lowest MCT addres...

Страница 141: ...376 If the parameters logo n1 or n2 are out of range the command is discarded and its remaining data is processed as print data This command should be sent only when the data buffer is empty See the d...

Страница 142: ...sector is full Predefine messages RS 232 Syntax GS message data GS or X 1D3A message data 1D3A where message The message number being stored range is 1 to 25 for all models except TI8 range is 1 to 2...

Страница 143: ...oe at location 3 then issue the following commands 1 X 1D3A06 2 Welcome to Our Store X 0D 3 X 1D5E03 This prints the message that has been stored at location 3 The message cannot have a X 1D5Exx in it...

Страница 144: ...must be erased See Erase flash EPROM sector on page 121 Also the character matrix for the code page must have already been defined See Table 13 on page 123 MCT 3 4 and 5 v Flash EPROM sector 4 contain...

Страница 145: ...only for Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 RS 232 Syntax ESC s n m data or X 1B 26 s n m data where s The character set being defined 1 User defined thermal code page 1 3 User defined thermal cod...

Страница 146: ...s command should be sent only when the data buffer is empty See the description of bit 6 in Status byte 2 on page 166 v ASCII characters 0 through 31 are reserved for RS 232 functions and cannot be de...

Страница 147: ...height of 9 dots or less If user defined characters are to be used in landscape print mode they must be less than 10 dots high 0000111100000000 0001111110000000 0011111111000000 0111000011100000 01100...

Страница 148: ...character X 41 as an A Note The number of data bytes 2 dot width 11 22 bytes Error Conditions Flash EPROM load error Verify the sector was erased before downloading images Flash storage write RS 232 S...

Страница 149: ...ld be sent until this command is complete Status byte 3 bit 7 command complete bit is set to show erasing is finished and the command is complete The flash EPROM is guaranteed for a minimum life of 10...

Страница 150: ...includes the default the minimum and the maximum values of each MCT If you try to set an MCT value out of its defined range it is set to the closest limit the minimum or maximum value or rejected Err...

Страница 151: ...Byte 2 Dot row height X 0A14 10x20 X 0810 X 1020 16x32 3 3 Matrix of user defined thermal code page 2 Byte 1 Dot row width Byte 2 Dot row height X 0A14 10x20 X 0810 X 1020 16x32 4 4 Matrix of user def...

Страница 152: ...IMPORTANT Changing these values might damage the printer 54 36 TI8 only Reserved IMPORTANT Changing these values might damage the printer TI3 TI4 TI5 TI6 and TI7 Bits 9 15 Reserved for future use Bit...

Страница 153: ...plate 1 predefined location X1 181 B5 Scan storage template 1 predefined location Y1 182 B6 Scan storage template 1 predefined location DX1 183 B7 Scan storage template 1 predefined location DY1 184 B...

Страница 154: ...fined location X3 205 CD Scan storage template 2 predefined location Y3 206 CE Scan storage template 2 predefined location DX3 207 CF Scan storage template 2 predefined location DY3 Extended Microcode...

Страница 155: ...efined Thermal Code Page User Defined Impact Code Page Density Resident Thermal Resident Impact 0 0 Code Page 1 Code Page 1 150 half dots per inch Font A Font A 1 0 Code Page 2 Code Page 1 120 half do...

Страница 156: ...e high in landscape mode or in the portrait mode of Models TI1 and TI2 Double high and emphasized characters are not valid in landscape mode v Invert cannot be used with overline or underline v See Ch...

Страница 157: ...X 1B 5F n where n 00 Cancel overline mode n 01 Set overline mode Default n 00 Remarks This is valid in the customer receipt station only Set or cancel invert mode RS 232 Syntax ESC H n or X 1B 48 n wh...

Страница 158: ...speed increases the quality of the printing Set or cancel unidirectional printing RS 232 Syntax ESC U n or X 1B55 n where n 00 Cancels unidirectional printing n 01 Sets unidirectional printing Defaul...

Страница 159: ...he command is ignored Select user defined or resident character sets RS 232 Syntax ESC n or X 1B 25 n where n 00 Select resident character sets n 01 Select user defined character sets Default n 00 Rem...

Страница 160: ...dot spaces in the impact print station Default n 03 Maximum n 08 Remarks If you select double width printing the space to the right of each character is doubled Set or cancel rotated characters RS 23...

Страница 161: ...e thermal receipt station this would set line feeding to 25 steps line In the impact document portrait station this would be set to 6 steps line Note Spacing in the document portrait is actually 8 5 l...

Страница 162: ...ter color printing or to disable color printing Remarks v You can enable and disable full character color printing within a print line This enables you to print one word in a different color v This co...

Страница 163: ...5 steps FF hex This value is stored in the EEPROM in the printer so that it is not lost when the printer is reset Set horizontal tab positions RS 232 Syntax ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 whe...

Страница 164: ...s number is rounded back to a factor of 8 This command should be sent after Set print station parameters on page 133 Set relative position RS 232 Syntax ESC 5C h n1 n2 or X 1B5C n1 n2 where n1 The hig...

Страница 165: ...be right aligned 4 Send an end of line command for example X 0A or X 0D The printer will return to left aligned after the line is printed Limitations for n 04 v The command is only valid in the cash r...

Страница 166: ...ine document wait time RS 232 Syntax ESC f x y or X 1B66 x y where x Time the printer should wait from receiving a print line for the document station until the document is inserted If the document ha...

Страница 167: ...al time commands on page 161 Select character for reprinted lines RS 232 Syntax ESC n or X 1B2B n where n The ASCII representation of the character printed in the first character position on the print...

Страница 168: ...ode 03 Vertical Size of Bar Code A2 Position of HR 00 Font for HRI 00 Error Conditions None Enable or disable the feed buttons Models TI3 TI4 TI8 TG3 and TG4 only RS 485 Syntax X 1B 63 35 n RS 232 Syn...

Страница 169: ...010 2 D 1010 A A 10 2 3 0011 3 D 1011 B B 11 3 4 0100 4 E 1100 C Rest Silence 0101 5 F 1101 D Reserved 0110 6 F 1110 E Reserved 0111 7 G 1111 F 1 KHz normal beep Default n X 00 Purpose To enable or di...

Страница 170: ...ommand is valid only for single station SureMark Models TF6 and TM6 and the thermal print station on Models TI3 TI4 TI8 TG3 and TG4 RS 232 Syntax GS n or X 1D 21 n where n Defines the height and width...

Страница 171: ...will be adjusted The range of valid values is 8 n 32 Use X 00 to disable this command and print proportional characters normally Default n 00 Purpose To fix the matrix of proportional fonts This comma...

Страница 172: ...elect thermal paper This command is supported only for Models TI3 TI4 TI8 TG3 TG4 TF6 and TM6 RS 232 Syntax GS n or X 1D 3B n where n X 0 Disable two color printing X 1 Enable color printing using pri...

Страница 173: ...eived or the end of a data packet in RS 485 v Data after any invalid character for a particular bar code will be discarded The printer will continue to wait for X 00 v If X 00 or an invalid character...

Страница 174: ...3 03 58 3A Z Z 58 4 4 04 59 3B 59 5 5 05 60 3C 60 6 6 06 61 3D 61 7 7 07 62 3E 62 8 8 08 63 3F _ _ 63 9 9 09 64 40 MUL 64 10 A 10 65 41 SOH a 65 11 B 11 66 42 STX b 66 12 C 12 67 43 ETX c 67 13 D 13 6...

Страница 175: ...D M M 45 100 64 CODE B FNC4 CODE B 46 2E N N 46 101 65 FNC4 CODE A CODE A 47 2F O O 47 102 66 FNC1 FNC1 FNC1 48 30 P P 48 103 67 START CODE A 49 31 Q Q 49 104 68 START CODE B 50 32 R R 50 105 69 START...

Страница 176: ...7 n where n The horizontal magnification of the line width in the bar code 2 n 4 Default n 03 Note The last valid value is kept when an invalid value is sent Select bar code height RS 232 Syntax GS h...

Страница 177: ...232 Syntax GS P data NUL or X 1D 50 data 00 where data The ASCII representation of the characters to be printed Remarks Valid only at the beginning of a line Printing will not start until a X 00 is r...

Страница 178: ...54 8 510 For 9 n1n2 400 the ECC level is assumed as a percentage of the codewords in the bar code Select aspect ratio PDF417 bar code RS 232 Syntax GS S r c or X 1D 53 r c where r The height dimension...

Страница 179: ...byte 6 on page 167 and Reset line count on page 162 Print and line feed RS 232 Syntax LF or X 0A Purpose Prints data in the print buffer and feeds the paper by a preset amount Print and line feed RS...

Страница 180: ...ds the paper by the amount specified in this command Print graphic messages Select and print a graphics logo command RS 232 Syntax ESC d w h data or X 1B2A d w h data where d Dot density 00 Normal Pri...

Страница 181: ...ent landscape mode This command supports 2 KB for Models TI1 and TI2 8 KB for Models TI3 TI4 TG3 and TG4 and 16 KB for Model TI8 To print graphics on the printers when the data is greater 1 Hold the b...

Страница 182: ...station 75 dpi in the document station Every dot row in the vertical direction will be printed twice logo The number associated with the logo that is stored v range 1 to 40 for all models except TI8 v...

Страница 183: ...oves the print position to the next tab stop Remarks See Set horizontal tab positions on page 135 Tabs are valid when printing is aligned to the left only If the tabs are used when alignment is not le...

Страница 184: ...ment status byte 6 v ESC m or X 1B6D does increment status byte 6 Generate drive pulse for cash drawer RS 232 Syntax ESC p m n1 n2 or X 1B70 m n1 n2 where m The cash drawer number 0 or 1 n1 Pulse widt...

Страница 185: ...will be in the form of ASCII decimal data Retrieve printer usage statistics RS 232 Syntax X 1B 51 xx where xx The hex value of the requested statistic See Table 18 on page 158 Purpose To send printer...

Страница 186: ...nly None 8C Number of forms that were inserted into the DI station thermal impact printers only 100 8D Number of MICR reads Models TI4 TI8 and TG4 only 15 8E Number of high interference MICR reads Mod...

Страница 187: ...the completion of this command information read by the MICR reader is sent over the serial I O following the eighth status byte v The next byte represents a percentage of an average signal level of th...

Страница 188: ...n expected Flip check RS 232 Syntax ESC 5 or X 1B35 Purpose To flip the check after a MICR read This will allow the face of the check to be printed Remarks v Set print station to document landscape mo...

Страница 189: ...is clears the print buffer of all data In RS 232 mode the user must wait for buffer empty status status byte 2 bit 6 before sending any more commands Note A status message is returned immediately afte...

Страница 190: ...eset Data buffer management and batch printing Reset line count RS 232 Syntax ESC 6 or X 1B36 Purpose Resetting the line count lets the system track the print line where an error occurs Remarks The li...

Страница 191: ...the document into the printer and feeds it to the Top of Form 2 ESC c 0 X 04 Select document station normal print mode The document present indicator blinks until a document is detected when it stays...

Страница 192: ...s at the top of the printer and the bottom edge is against the printer s right wall v To position the printing in landscape mode to the correct position the system must send line feeds The printer ass...

Страница 193: ...cument until the station is changed Status summary Status is sent to the system for v Cash receipt print error The cover is open or out of paper v Printer buffer empty If enabled see Status sent to sy...

Страница 194: ...Always 0 5 Ribbon cover open Set to 1 when the ribbon cover is open 6 Cash receipt print error Paper cover is open the customer receipt station is out of paper or the cutter is jammed in the closed po...

Страница 195: ...when the command is complete or a physical line is printed Status byte 4 Contains the printer engineering code EC level with all status messages Status byte 5 Bit Description 0 LSB Printer ID Request...

Страница 196: ...nd 4 Print key pressed 1 pressed 5 Reserved Defaults to 1 6 Station selected Set to 1 when document insert station is selected 7 MSB Document feed error Set when there is an error after a MICR read co...

Страница 197: ...ccessful read returns status with status bytes 05 and 06 set and a 2 byte image width and a 2 byte image height in hundredths of an inch follows the status v When using the X 01 option the MICR data i...

Страница 198: ...most recently scanned image to the thermal station The top left corner of the scanned document is used as the point of reference All x dx y and dy values are based on 0 01 inch The paper movement path...

Страница 199: ...e using template 1 v X 02 store image using template 2 v X 03 store image using user defined values x0 y0 2 bytes each top left corner of area to be stored dx0 dy0 2 bytes each offset in the x and y d...

Страница 200: ...h block of the group it is the second half byte indicates the number of blocks in the group If the byte returned is X 14 then the block is the first of a group of four All blocks contain header inform...

Страница 201: ...parameters are vertical offsets from the top of the scanned document The dxn and dyn parameters define the width and height respectively of the defined area or block The printer attempts to determine...

Страница 202: ...dy1 1 50 in x2 1 50 in y2 1 0 in dx2 0 25 in dy2 2 75 in x3 not applicable y3 not applicable dx3 not applicable dy3 not applicable Tag data stored with the image allows the user to include additional...

Страница 203: ...0 Algorithm used to compress image See Select compression format and scanned image threshold on page 177 command v Size1 4 bytes Number of bytes in image not including tag data v Size2 4 bytes x1 y1...

Страница 204: ...the document to be used Retrieve next image location RS 485 syntax X 1D 4E 01 00 RS 232 syntax GS N SOH NULL or X 1D 4E 01 00 Remarks Returns the table position where the next image is stored Command...

Страница 205: ...mpression gray scale 04 TIFF file no compression gray scale v n2 Lightens or darkens the contrast of a scanned image Higher numbers print darker Remarks The current format applies to retrieval and sto...

Страница 206: ...ng X 1B 31 X 1B 32 X 1B 33 commands are set independently for page mode and standard mode v The following commands are allowed Rotate characters Set alignment Set Clear upside down Set margins Select...

Страница 207: ...mited to the page size v Maximum page size is 576 dots in the horizontal direction and 800 dots in the vertical direction except TI 8 which is 1250 dots in the vertical direction Select printing direc...

Страница 208: ...nd is ignored Set relative vertical position RS 485 Syntax X 1D 5C y RS 232 Syntax GS y or X 1D 5C y where y is the two byte vertical printing position in dots Remarks v Applies to page mode only v Mo...

Страница 209: ...mpact DI station is 474 v In the CR station this number is rounded back to a factor of 8 v If the n1 n2 vlaue exceeds the maximum it is ignored v This command should be sent only after the command tha...

Страница 210: ...le area the command is ignored v In the CR station this number is rounded back to factor of 8 See the Set left margin position command for more informtion v When printing in page mode this is a one ti...

Страница 211: ...ge in page mode RS 485 Syntax X 1B 0C RS 232 Syntax ESC FF or X 1B 0C Epson compatibility mode ESC FF or X 1B 0C Remarks v In standard mode this command is ignored v In page mode this command prints t...

Страница 212: ...August 24 2004 184 SureMark Printers User s Guide...

Страница 213: ...s EJ upload The commands that are related to uploading EJ data which are described in the sections that follow are 1 Enable the upload 2 Disable the upload 3 Upload the data 4 Request the size of the...

Страница 214: ...ter this command is sent the SureMark will send the number of lines that are stored in the printer s memory It will also send the total number of lines that can be stored in the printer s memory The p...

Страница 215: ...A single proportional character set requires two user defined code pages Therefore the printer allows the following combination of user defined and proportional character sets to be stored in the pri...

Страница 216: ...disables the fixed font matrix The command syntax is X 1B 3A 00 6 Issue the Print and Line Feed command Use the command syntax X 0A or X 0D Layout using set tab position There are situations where the...

Страница 217: ...e some experimentation 4 Print the quantity For the first item this is the ASCII data 03 5 Issue the Tab command The command syntax is X 09 6 Print the price For the first item this is the ASCII data...

Страница 218: ...August 24 2004 190 SureMark Printers User s Guide...

Страница 219: ...xamples of the printed differences that might occur v Logos will appear smaller in emulation mode The logo will still contain the same number of dots in the width and height However because the SureMa...

Страница 220: ...d n Print and feed n lines 1B 70 m t1 t2 ESC p m t1 t2 Generate pulse 1B 7B n ESC n Turn upside down printing mode on or off 1C 67 32 m a1 a2 a3 a4 FS g 2 m a1 a2 a3 a4 Read from user NV memory 1C 70...

Страница 221: ...op printing The command will be accepted but it has no function There is no paper low sensor on the SureMark The printer will only return out of paper status 1B 74 n Select character code table All ch...

Страница 222: ...ion in page mode 1D 5C nL nH GS nL nH Set relative vertical print position in page mode 1D 62 n GS b n Turn smoothing mode on or off Connectivity differences The connectivity differences between an Ep...

Страница 223: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if no...

Страница 224: ...tz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG vom 30 August 1995 bzw der EMC EG Richtlinie 89 336 Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit...

Страница 225: ...vice has been certified for business purposes with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for one of residential use Chinese Class A w...

Страница 226: ...the IBM Corporation in the United States or other countries or both IBM the IBM logo SureMark SureOne SurePOS Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation J...

Страница 227: ...es resident 14 commands immediate 85 commands RS 232 asynchronous 161 bar code commands 144 batch printing 162 check processing 158 data buffer management 162 document handling 163 document scanner 16...

Страница 228: ...fonts character 94 impact printing 95 thermal printing 94 fonts character 94 fonts proportional 187 forms document insert specifications 80 G general description 83 generic code page 89 H hardware re...

Страница 229: ...head cleaning thermal head 58 print logo inline 143 print mode command set 127 print predefined graphics logo command 154 print scanned image command 170 print station command set 131 print station p...

Страница 230: ...ld printing 162 impact code page 119 landscape printing 164 line feed print 151 line spacing minimum units 134 RS 232 commands continued MICR read 159 microcode tolerance loading 122 microcode toleran...

Страница 231: ...fications cash drawer pins 86 document insert forms 80 documents to be flipped 80 fonts 94 forms single and multipart 80 memory 85 MICR read head cleaning cards 81 paper width 83 pitch 83 print ribbon...

Страница 232: ...August 24 2004 204 SureMark Printers User s Guide...

Страница 233: ...isfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h...

Страница 234: ...t CJMA Bldg 645 P O Box 12195 Research Triangle Park NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Страница 235: ......

Страница 236: ...Part Number 54P1733 August 24 2004 Printed in USA GA27 4151 05 1P P N 54P1733...

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