Top cover
Printer ready
LED
Customer receipt
feed button
2.
Check
the
status
of
the
Printer
Ready
indicator:
Printer
Ready
indicator
ON:
The
power-on
self
test
completed
successfully.
Printer
Ready
indicator
OFF
or
blinking:
The
POST
failed.
3.
If
the
POST
fails
or
if
you
suspect
problems
with
your
system,
see
“Problem
determination”
on
page
78.
4.
See
“Offline
test”
and
run
the
offline
test.
If
the
offline
test
fails
or
you
suspect
problems
with
your
system,
see
“Problem
determination”
on
page
78.
Offline
test
An
offline
printing
test
is
provided
as
a
diagnostic
tool
to
ensure
the
printer
is
operating
correctly.
1.
Open
the
top
cover.
2.
Press
and
hold
the
paper
feed
button
for
5
seconds.
The
LED
indicator
will
make
one
quick
flash
followed
by
a
pause.
The
beeper
will
make
a
short
single
tone
periodically.
3.
Release
the
paper
feed
button.
4.
Close
the
top
cover.
5.
See
Figure
39
on
page
77
and
verify
that
your
printer
has
printed
correct
information
for
your
model
and
configuration:
v
2-MB
card
with
user
flash
storage
enabled
v
RS-232,
RS-485
or
USB
serial
interface
v
Applicable
parameters
for
RS-232
communications:
–
9600
or
19
200
baud
rate
–
DTR/DSR
or
XON/XOFF
control
v
A
solid
line
should
appear
as
the
last
line
of
the
test
pattern.
If
any
characters
that
appear
in
Figure
39
on
page
77
are
missing
from
the
test
pattern
you
print,
or
if
the
solid
line
is
missing,
go
to
Table
4
on
page
78.
August
24,
2004
76
SureMark
Printers
User’s
Guide
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