Printer Ready LED
Document Present LED
Customer Receipt Feed Button
Document Feed Button
2.
Check
the
status
of
the
Printer
Ready
indicator:
Printer
ready
indicator
ON:
The
power-on
self-test
completed
successfully.
Printer
ready
indicator
OFF
or
blinking:
The
POST
failed.
3.
If
the
POST
fails
or
if
you
suspect
problems
with
your
system,
see
“Problem
determination”
on
page
66.
4.
See
“Offline
tests”
and
run
the
offline
tests.
If
the
offline
tests
fail
or
you
suspect
problems
with
your
system,
see
“Problem
determination”
on
page
66.
Offline
tests
The
following
offline
tests
are
used
as
diagnostic
tools
to
ensure
the
printer
is
operating
correctly.
Customer
receipt
test
1.
Press
and
hold
both
buttons
to
enter
offline
mode.
When
the
printer
ready
indicator
begins
blinking,
release
both
buttons.
2.
Press
and
release
the
customer
receipt
feed
button
to
start
this
test.
3.
See
Figure
32
on
page
63
and
verify
that
your
printer
has
printed
correct
information
for
your
model
and
configuration:
v
MICR
reader
enabled
and
check
flipper
enabled
(Model
TI2,
TI4,
TI8,
or
TG4)
v
Double-byte
character
sets
enabled
(Model
TI5
and
TG5)
v
RS-232
or
RS-485
serial
interface
or
USB
interface
v
2M
card
with
user
flash
storage
enabled
(Model
TI3,
TI4,
TI8,
TG3,
and
TG4)
v
2M
card
in
single-byte
mode
(Model
TI5
and
TG5)
v
Applicable
parameters
for
RS-232
communications:
–
9600
or
19
200
baud
rate
–
DTR/DSR
or
XON/XOFF
control
v
A
solid
line
should
appear
as
the
last
line
of
the
test
pattern.
If
any
characters
that
appear
in
Figure
32
on
page
63
are
missing
from
the
test
pattern
that
you
print,
or
if
the
solid
line
is
missing,
go
to
“Problem
determination”
on
page
66.
Document
insert
test
1.
Insert
a
document
in
the
document
insert
station.
The
document
present
indicator
should
come
on.
If
the
document
present
indicator
does
not
come
on,
realign
the
document.
August
24,
2004
62
SureMark
Printers
User’s
Guide
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