Symptom
Probable cause
Action
Test page prints with
error messages
Internal errors
1. NVRAM E1 or NVRAM E2:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the LAN card.
2. NVRAM E3:
a. Replace the LAN card.
3. NVRAM E4:
a. Disconnect the power cable at the unit.
b. Wait 10 seconds and reconnect.
c. If the problem continues, replace the LAN card.
4. ETHER E6, ERROR E6, COMM E8:
a. Replace the LAN card.
Table 17. Reference table: NPS 540+ with no external power supply
1. Disconnect the NPS from the printer parallel port.
2. Check for +5 V dc on pin 18 of the printer parallel port (pin numbers on connector).
3. If +5 Vdc is not present, install a new logic board (see Logic board).
4. Go to Table 6, step 2.
Reference table 6, network server problems—LAN attachment card
Symptom
Probable cause
Action
LAN card will not
communicate with host
Network problem
1. Have the customer “ping” the printer to verify communications.
2. Have the customer verify host and print server configuration. Including IP
address, gateway address, and subnet mask.
3. Have the customer check physical network cabling.
LAN card communicates
with host but printer does
not print
Data stream problem
1. Have the customer check print job stream.
2. Take a data trace of the attachment and contact support.
Chapter 1. Diagnosing problems
91
Содержание 4247-V03
Страница 24: ...Reference table 8 ribbon lift and 26 pin cable connectors 93 Chapter 1 Diagnosing problems 24 ...
Страница 138: ...Operator panel cable wiring Chapter 3 Wiring diagrams 138 ...
Страница 144: ...Tractor assembly cable wiring Chapter 3 Wiring diagrams 144 ...
Страница 164: ...Chapter 5 Removals service checks and adjustments 164 ...
Страница 173: ...Table 24 Print quality sample 1 2 3 Chapter 5 Removals service checks and adjustments 173 ...
Страница 246: ...Assemblies Chapter 6 Parts catalog 246 ...
Страница 307: ...Taiwanese EMC Notices 307 ...
Страница 310: ...Index Copyright IBM Corp 2002 310 ...
Страница 311: ...IBMR Part Number 75P1301 Printed in U S A G544 5873 00 1P P N 75P1301 ...