Enable IBM Tivoli Assist On-Site (AOS)
IBM Tivoli Assist On-Site (AOS) is a lightweight remote support program intended
primarily for help desks and support engineers to diagnose and fix problems
without the need of any external dependencies. Assist On-Site is based on the IBM
Tivoli Remote Control technology.
Assist On-Site has been developed specifically to meet functionality, security, and
privacy requirements of IBM and IBM customers. Support engineers and their
customers can run it on various platforms. It currently has a native version for the
32 bit Windows environment and generic Linux compatible operating systems.
Assist On-Site uses IBM AES MARS encryption, NTLM authentication, and IBM
intranet authentication for IBM support engineers. Assist On-Site can also support
lightweight Rational
®
Host Access Transformation Services emulator sessions for
computers running z/OS
®
and Power i.
Assist On-Site provides a launch-in-context feature such that support engineers can
start Assist On-Site from within the session of the third-party support tool. For
restricted use only, Assist On-Site supports IBM diagnostic tools to function over
the Assist On-Site connection for the purpose of debugging hardware devices and
IBM software.
The AOS feature is disabled by default To enable it, do the following:
1.
From the Storwize V7000 Unified GUI, select
Support
, under
Setting
icon.
2.
Click the
AOS
tab.
3.
Click the
Edit
button at the bottom.
4.
Click
Enable Assist on Site (AOS)
5.
Select either
Lights On
or
Lights Out
. For Storwize V7000 Unified it is
recommend to select
Lights Out
.
Lights On
establishes a connection through
the local console of the system and thus requires the specific file module to
have a keyboard, mouse, and monitor attached for local access and
connectivity.
Lights Out
allows for remote support connection to be accepted
automatically by the system.
6.
Enter any proxy settings if required for AOS.
Note:
Establishment of an AOS connection requires access to ports 80, 443, and
8200. It provides the ability to make direct outgoing TCP connections,
availability of a SOCKS server, or an HTTP proxy.
7.
Click on
OK
to complete this procedure.
Chapter 3. Configuring the system
59
Содержание 2073-700
Страница 4: ...iv Storwize V7000 Unified Quick Installation Guide ...
Страница 6: ...vi Storwize V7000 Unified Quick Installation Guide ...
Страница 8: ...viii Storwize V7000 Unified Quick Installation Guide ...
Страница 10: ...x Storwize V7000 Unified Quick Installation Guide ...
Страница 22: ...12 Storwize V7000 Unified Quick Installation Guide ...
Страница 70: ...60 Storwize V7000 Unified Quick Installation Guide ...
Страница 80: ...70 Storwize V7000 Unified Quick Installation Guide ...
Страница 81: ......
Страница 82: ... Part Number 00L4661 Printed in USA GA32 1056 01 1P P N 00L4661 ...