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Chapter 2: Installation

Required items

Before you install the appliance, make sure that you have all the required items. The following
items come with the appliance:

•

Power cord

•

Rack-mounting brackets

•

Documentation CD

•

Virtual Console Software Installation CD

•

Quick Installation Guide

•

1-U filler panel

•

16 terminators

The following additional items are needed:

•

A Phillips screwdriver

•

For each target device to be connected, one IBM Conversion Option (KCO, UCO, or VCO)
and one Cat5 cable

•

For each switch to be tiered, one Cat5 cable.

•

For each switch to be tiered with a KCO, one IBM KVM Conversion Option (KCO)

Operating System, Browser, and JRE Requirements

Target devices must be running one of the following operating systems:

•

Microsoft

Windows® 2000 Server and Advanced Server

•

Microsoft Windows XP Professional and Standard 32-bit

•

Microsoft Windows Server 2003 Web, Standard, and Enterprise 32-bit

•

Microsoft Windows Server 2003 Enterprise IA64, Standard and Enterprise EM64T

•

Microsoft Windows Vista Standard and Enterprise 32-bit

•

Microsoft Windows Vista Standard and Enterprise EM64T

•

Red Hat® Enterprise Linux® 3.0. 4.0, and 5.0, IA32 and EM64T, WS, ES, and AS

Client computers running the VCS must be running one of the following operating system versions:

•

Microsoft Windows 2003 Server with Service Pack 1 Web, Standard, and Enterprise

•

Microsoft Windows XP Professional with Service Pack 2

•

Microsoft Windows Vista Business

•

Microsoft Windows 2000 Professional with Service Pack 4

•

Red Hat Enterprise Linux 3.0. 4.0, and 5.0 WS, ES, and AS

•

SUSE Linux Enterprise Server 9 and Server 10

Содержание 17352GX

Страница 1: ...Installation and User s Guide For 1735 2GX and 1735 4GX Global 2x16 Console Manager Global 4x16 Console Manager...

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Страница 3: ...Global 2x16 Console Manager Global 4x16 Console Manager Installation and User s Guide...

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Страница 6: ...anger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Important All caution and danger statements in this documentation begin...

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Страница 9: ...equired items 9 Operating System Browser and JRE Requirements 9 Required adjustments to mouse and cursor settings 10 Safety precautions 10 Rack mounting the appliance 13 General guidelines 14 Installi...

Страница 10: ...meters KVM sessions virtual media and authentication 34 Configuring users and user access rights 39 Enabling Security Lock out and unlocking user accounts 41 Configuring SNMP 42 Configuring SNMP traps...

Страница 11: ...ing version information 74 Upgrading the CO cable firmware 75 Upgrading the appliance firmware 76 Viewing the switching system configuration 76 Viewing and disconnecting user connections 76 Resetting...

Страница 12: ...Manager Installation and User s Guide Appendix B Virtual media 91 Appendix C UTP cabling 93 Appendix D Technical specifications 95 Appendix E Getting help and technical assistance 97 Appendix F Notic...

Страница 13: ...b with left menu options and Appliance window 34 Figure 3 4 Appliance Sessions window 35 Figure 3 5 Appliance Authentication window 36 Figure 3 6 Appliance Authentication window 37 Figure 3 7 Users wi...

Страница 14: ...indow 66 Figure 4 5 Devices window 67 Figure 4 6 Device Modify window 67 Figure 4 7 Menu window 68 Figure 4 8 Language window 69 Figure 4 9 Flag Setup window 70 Figure 4 10 Set Position window 71 Figu...

Страница 15: ...2 Session sharing definitions 31 Table 3 3 CO cable status symbols 46 Table 4 1 OSCAR interface status symbols 60 Table 4 2 OSCAR interface navigation basics 61 Table 4 3 Setup features to manage rout...

Страница 16: ...xiv Global Console Manager Installation and User s Guide...

Страница 17: ...be connected to local user KVM ports on the appliance Console menu access is also available through a terminal that can be connected to the serial port Each appliance has 16 ports for connecting targ...

Страница 18: ...authentication and authorizations checking LDAP can be used for authentication only while the local databases are used for authorizations checking SNMP Administrators can configure Simple Network Mana...

Страница 19: ...rsion Option UCO cable USB and VGA connectors Figure 1 2 Examples of CO cables Using Cat5 cables dramatically reduces cable clutter while providing optimal digital display resolution and video setting...

Страница 20: ...and a terminator connected to RJ 45 ports on a UCO cable OSCAR graphical user interface Users at a local user station can use the OSCAR interface which provides menus to configure the switching system...

Страница 21: ...the appliance through network connection The appliance uses TCP IP for communication over Ethernet The network port supports up to 1000BASE T Ethernet 10BASE T and switched 100BASE T Ethernet can be u...

Страница 22: ...iance configuration Table 1 1 GCM2 and GCM4 appliance model comparison Model Ports Remote users Local users Local virtual media sessions Remote virtual media sessions GCM2 16 2 1 1 2 GCM4 16 4 1 1 4 R...

Страница 23: ...y precautions on page 10 4 Rack mount the appliance See Rack mounting the appliance on page 13 5 Make all hardware connections between the power source appliance local user station target devices and...

Страница 24: ...k cord Local user ARI ports 1 16 Cat5 cable To allow a virtual media session with a target device the target device must have a VCO cable attached Virtual media sessions are not supported on chained t...

Страница 25: ...of the following operating systems Microsoft Windows 2000 Server and Advanced Server Microsoft Windows XP Professional and Standard 32 bit Microsoft Windows Server 2003 Web Standard and Enterprise 32...

Страница 26: ...omputer used for accessing the switching system and on each target device In the mouse properties ensure that cursor acceleration sometimes called the pointer speed is set to Slow or None and that sna...

Страница 27: ...Chapter 2 Installation 11...

Страница 28: ...t be only serviced by a trained service technician The appliance contains no serviceable components Do not attempt to open the appliance If any of the following conditions occur disconnect the applian...

Страница 29: ...properly grounded electrical outlets These cables are equipped with three prong connectors to help ensure proper grounding Do not use adapter connectors or remove the grounding prong from a cable Obse...

Страница 30: ...reliable earthing of rack mounted equipment Pay particular atten tion to supply connections other than direct connections to the branch circuit for example use of power strips Installing the appliance...

Страница 31: ...ting bracket 3 With a Phillips screwdriver fasten the mounting brackets to the appliance using two 8 32 inch x 1 2 inch pan head screws on each side 4 Attach four cage nuts or clip nuts to the rack mo...

Страница 32: ...et device to the same port If you are chaining multiple target devices follow the procedure under Daisy chaining on page 17 4 Connect a Cat5 patch cable from the Ethernet network into the LAN port on...

Страница 33: ...t KCO or UCO cable in the chain Appliance tiering GCM2 and GCM4 appliances can be tiered to integrate up to 256 target devices as part of the same switching system Compatible earlier model KVM switche...

Страница 34: ...Installation and User s Guide Figure 2 4 Appliance configuration with a single tiered appliance Local user GCM2 appliance main ARI ports Primary target devices Tiered secondary LCM2 appliance Secondar...

Страница 35: ...ce or an earlier model switch By connecting to a KCO that is connected to the local user ports on an earlier model switch Figure 2 5 Tiering an earlier model appliance All target devices that are conn...

Страница 36: ...interface To tier earlier model appliances to a GCM2 or GCM4 appliance complete the following steps 1 Mount the earlier model appliances in the same rack with the main GCM2 or GCM4 appliance according...

Страница 37: ...nces Use a Cat5 cable to connect each of the eight ARI ports on each tiered LCM2 appliance to the ACI port on each of the eight 2x16 Console Switch appliances To daisy chain target devices from the se...

Страница 38: ...rminal emulation program that is connected to the configuration port on the appliance None Connect the terminal Press Enter until Console Main Menu appears Set a console password Table 2 3 Remote conf...

Страница 39: ...et device 4 Click OK to return to the Main window 5 Click Setup Security 6 Double click the New field and type a password for the Admin 7 Select the Enable Screen Saver checkbox 8 In the Inactivity Ti...

Страница 40: ...lobal Console Manager Installation and User s Guide 9 Click Save to enable the user s access to devices 10 Repeat steps 5 to 9 until all users are configured 11 Click Logout to exit from the Web inter...

Страница 41: ...or later Upgrading GCM2 and GCM4 appliances to use the Web interface You need to use the latest version of the VCS to upgrade GCM2 and GCM4 appliances to the firmware version that supports the Web int...

Страница 42: ...the VCS Appliances window select the appliance and click the Tools tab 3 Save the appliance configuration and appliance user database files Managing appliance configuration files on page 54 and Managi...

Страница 43: ...ith a warning and two check box options appears 4 Read the warning select the check box options as desired and click Next The Completing the Resync Appliance Wizard appears 5 Click Finish to exit To r...

Страница 44: ...is section gives an overview of the tabs defines the Path numbering conventions and the Reboot Required button Figure 3 1 Web interface window with Connections tab selected and Reboot Required button...

Страница 45: ...here the target device is connected As shown in Figure 3 1 01 CH 02 displays in the Port column for a server named 180ES PORT2 which is connected to port 02 of a cascade device that is connected to po...

Страница 46: ...e username and password and click OK The Web interface window appears with the Connections tab selected To exit the Web interface perform the following step NOTE If an administrator has specified an I...

Страница 47: ...onnect to target devices using the Web interface complete the following steps 1 Log into the Web interface as any user configured for access to one or more target devices The Web interface appears wit...

Страница 48: ...ions you can click the Exclusive Mode option in the Video toolbar Tools menu The Exclusive Mode status symbol appears in the toolbar 5 To start a Virtual Media session with a device click Tools Virtua...

Страница 49: ...pears c Click OK The Tools window appears Overview of viewing and configuring appliance parameters When the Configure tab is selected Admin and other users with Appliance Administrator and User Admini...

Страница 50: ...parameters KVM sessions virtual media and authentication When the Configure tab is selected Admin and other users with Appliance Administrator rights can also configure the appliance network parameter...

Страница 51: ...session is preempted If the preemption timeout option is not enabled preemption occurs without warning NOTE Changes made to video session parameters affect only future sessions 4 Configure encryption...

Страница 52: ...s without the user navigating within the interface or making changes the user is logged out of the Web interface 8 Click Save To configure virtual media complete the following steps 1 Log into the Web...

Страница 53: ...er Encryption Levels select none one or more of the check boxes for 128 DES 3DES and AES 5 Click Save NOTE For more information about constraints on virtual media usage see Virtual media on page 91 To...

Страница 54: ...d complete the following steps 9 Define a distinguished name an administrator level user that the appliance uses to log into the directory service in the Search DN field This is a required field unles...

Страница 55: ...r access rights complete the following steps 1 Log into the Web interface as a user with Appliance Administrator or User Administrator rights 2 Click the Configure tab 3 In the left menu click Users 4...

Страница 56: ...tton becomes active a Click the Set User Access Rights button to select individual target devices for that user The User Access window appears Figure 3 9 Users Access window b To allow the user access...

Страница 57: ...the left side of the window A confirmation window appears 6 Click Yes Enabling Security Lock out and unlocking user accounts When the Configure tab is selected the Admin and other users with Appliance...

Страница 58: ...oli and HP OpenView can communicate with the appliance by accessing MIB II and the public portion of the enterprise MIB The administrator can do the following SNMP configuration Enable or disable SNMP...

Страница 59: ...ed in SNMP actions The Read and Write strings only apply to SNMP over UDP port 161 and act as passwords that protect access to the appliance The values can be up to 64 characters in length These field...

Страница 60: ...lowing steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click the Configure tab and then click SNMP Traps in the left menu 3 Select or clear the Enabled Traps check b...

Страница 61: ...devices The Server Name column lists the connected target devices whether they are connected to an ARI port on the appliance or to a port on a tiered appliance or switch cascade device The eID column...

Страница 62: ...Servers COs option in the left menu to view information about each CO cable in the system its Electronic ID number EID its Path port its CO cable type and the type of target device to which it is con...

Страница 63: ...r GCM4 appliance or legacy switches tiered from the appliance its Electronic ID number EID its Path port and the number of channels on the cascade device Users with Appliance Administrator rights can...

Страница 64: ...evice 6 Click Save Viewing software and firmware versions for the appliance When the Configure tab is selected any user can click the Versions option in the left menu to view version information about...

Страница 65: ...to the firmware level available on the appliance This guarantees that CO cable firmware is compatible with the appliance firmware Admin and other users with Appliance Administrator rights can use this...

Страница 66: ...nue 4 To load and upgrade CO cable firmware complete the following steps a Click the eID of the CO cable The CO Version window opens b Compare the Application version to the Firmware Available Applica...

Страница 67: ...ng the Tools When the Tools tab is selected Admin and other users with Appliance Administrator rights can click any of the buttons on the Tools window to do the specified tasks Figure 3 19 Tools tab R...

Страница 68: ...an upgrade is in progress you cannot start another NOTE If you are updating an appliance to a firmware version that provides support for the Web interface you need to use the VCS as described in Upgra...

Страница 69: ...appliances are upgraded 12 Click OK NOTE Do not turn appliance power off while the appliance firmware is being upgraded Upgrading firmware on multiple CO cables using the Tools When the Tools tab is s...

Страница 70: ...lick the Save Appliances Configuration button to save appliance configuration into a file and click the Restore Appliance Configuration button to restore the file An Appliance configuration file store...

Страница 71: ...cation where you want to store the file Enter a File Name 8 Click Save The configuration file is saved to the desired location A progress window displays 9 When the Download Complete message appears c...

Страница 72: ...sers with Appliance Administrator rights can click the Save Appliance User Database button to save appliance configuration into a file and click the Restore Appliance User Database button to restore t...

Страница 73: ...file Enter a name for the user data file in the File Name field 8 Click Save The data file is saved to the specified location A progress window displays 9 When the Download Complete message appears cl...

Страница 74: ...to the location where the saved user data file is stored 5 Select the file The file name and location appear in the File name field 6 If a file password was created enter it in the File Password fiel...

Страница 75: ...system You can order the list by target device names eID numbers or port numbers by clicking the Name eID or Port button The Port column indicates the ARI port to which each target device is connecte...

Страница 76: ...ay Time field type a number of seconds Table 4 1 OSCAR interface status symbols Symbol Description The CO cable is online green circle The CO cable is offline or is not operating correctly The target...

Страница 77: ...ed for the target device If Print Screen is not selected as startup key sequence in Setup Menu you only need to press Print Screen once to take a screen capture of the target device F1 Display help fo...

Страница 78: ...nt Screen and press Alt 0 A Free status flag in the OSCAR interface indicates that the user is not connected to a target device Configuring and starting local virtual media sessions You can start a vi...

Страница 79: ...ect the Reserve check box 6 To enable the target device to write data to the virtual media during a virtual media sessions select the Write Access check box Read access is always enabled during virtua...

Страница 80: ...essed and when the OSCAR interface starts Security Enable the screen saver Set a password to restrict access to the target devices Flag Change the display properties including timing color and locatio...

Страница 81: ...and configuration are recognized by the appliance If a target device is turned off you cannot modify the name of the CO cable To access the Names window complete the following steps 1 Start the OSCAR...

Страница 82: ...1 to 3 for each target device in the switching system 5 Click OK in the Names window to save the changes or click X or press Escape to exit without saving changes If a CO cable has not been assigned a...

Страница 83: ...f ports To access the Devices window complete the following steps 1 Start the OSCAR interface 2 Click Setup Devices The Devices window opens To assign a device type complete the following steps 1 In t...

Страница 84: ...1 In the Menu window select one of the following check boxes Select Name to list the target devices alphabetically by target device name Select eID to list the target devices numerically by eID number...

Страница 85: ...wing steps 1 Start the OSCAR interface 2 Click Setup Language The Language window opens 3 In the Language window select the language and click OK Configuring the status flag The status flag is display...

Страница 86: ...select a target device In the Display Color section select a flag Select Opaque to make the flag solid or select Transparent to make the desktop visible through the flag 4 To specify the position of...

Страница 87: ...port they must be of the same type PC or Mac and of the same language Only local users can view or change keyboard country code settings Issues might arise when you use the US keyboard country code wi...

Страница 88: ...ng on page 97 for contact information To immediately start the screen saver perform the following step Press Print Screen and press Pause To access the Security window complete the following steps 1 S...

Страница 89: ...er to respond to the warning For more information about preempting sessions and preemption settings see the VCS Installation and User s Guide To view or change the preemption warning settings complete...

Страница 90: ...ation see Appendix A beginning on page 89 Table 4 5 Commands to manage routine tasks for the target device Feature Purpose CO Status View the version and upgrade status of the CO cable Display Config...

Страница 91: ...rface to upgrade the firmware for CO cables To upgrade CO cable firmware complete the following steps 1 Download the latest version of the CO cable firmware from http www ibm com support onto a TFTP s...

Страница 92: ...Download button 7 Click Upgrade A Warning window opens Clicking OK opens the Upgrade Process window The progress of the upgrade is indicated in the Programmed field Viewing the switching system confi...

Страница 93: ...e letter that corresponds to the user to disconnect The Disconnect window opens 2 Complete one of the following steps Click OK to disconnect the user and return to the User Status window Click X or pr...

Страница 94: ...mands Display Versions CO Select the CO cable connected to the mouse and keyboard that need to be reset from the list 3 Click Version Reset 4 A message is displayed stating that the mouse and keyboard...

Страница 95: ...ves to the next target device in the sequence 5 Click OK To remove a target device from the scan list complete the following steps 1 To select a target device to be removed from the scan list complete...

Страница 96: ...users remote and local will be disconnected Click OK to confirm and begin the test The Diagnostics window opens The top section of the window opens the hardware tests The bottom portion divides the t...

Страница 97: ...he same on all keyboards While the appliance attempts to send key strokes to the selected target devices simultaneously some target devices might inhibit and thereby delay the transmission Broadcastin...

Страница 98: ...OK to save the settings and return to the Setup window Click X or press Escape to return to the Main window 3 Click Commands The Commands window opens 4 Select the Broadcast Enable check box to activa...

Страница 99: ...and the VCS are recommended for configuration because they can be used from any computer with network access to the appliance The Web interface cannot be accessed until an IP address has been configur...

Страница 100: ...s NOTE The terminal can be connected at any time even after the appliance is turned on 3 Type the number of an option and press Enter Network Configuration Menu The Network Configuration Menu is for c...

Страница 101: ...figuration Menu 7 Optional To configure a default gateway complete the following steps c Type 5 and press Enter d Type an IP address for the gateway at the Enter default gateway IP address prompt and...

Страница 102: ...m the upgrade 7 Type yes and press Enter to confirm The appliance begins the flash upgrade process On screen indicators show the upgrade progress After the upload is complete the appliance resets and...

Страница 103: ...liance option allows you to initiate a soft reset of the appliance To reset the appliance using the Console Menu complete the following steps 1 Bring up the Console Main menu 2 Type 7 and press Enter...

Страница 104: ...88 Global Console Manager Installation and User s Guide...

Страница 105: ...interface Main window is yellow To download the firmware complete the following steps 1 Log into a computer that will be used to upgrade the firmware using the Web interface or the VCS or log into a...

Страница 106: ...d the appliance attempts to restore the firmware over TFTP using the following default configuration TFTP client IP address 10 0 0 2 TFTP target device IP address 10 0 0 3 Upgrade file name equal to C...

Страница 107: ...attached to the USB port on the appliance Most computers with a USB port can use virtual media however limitations in some USB media devices and the BIOS of some computers might prevent the computer...

Страница 108: ...ooting again Insert a USB 1 1 Hub between the VCO cable and the target device and try booting again Contact the manufacturer of the target device for information on availability or plans of a BIOS rev...

Страница 109: ...y from the infiltration of unwanted interference Cat5 cable is generally used for networks running at 100 or 1000 Mbps Cat5E enhanced cable has the same characteristics as Cat5 but is manufactured to...

Страница 110: ...ables at any point Keep the Cat5 cable as far away as possible from potential sources of EMI such as electrical cables transformers and light fixtures Do not tie cables to electrical conduits or lay c...

Страница 111: ...d Remote Port Minimum 800 x 600 75 Hz 960 x 700 75 Hz 1024 x 768 75 Hz 1280 x 1024 75 Hz Remote Port Maximum using a VCO Supported Cabling 4 pair UTP Cat5 or Cat6 10 meters maximum length Serial Port...

Страница 112: ...0 5 A AC input cable 18 AWG three wire cable with a three lead IEC 320 receptacle on the power supply end and a country dependent connector on the power resource end AC frequency 50 to 60 Hz autosensi...

Страница 113: ...entation that is provided with your IBM product The documentation that comes with IBM systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come...

Страница 114: ...see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers...

Страница 115: ...IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do no...

Страница 116: ...other countries Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United...

Страница 117: ...t recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa...

Страница 118: ...y of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper colle...

Страница 119: ...r cup r e en fin de cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and...

Страница 120: ...complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received in...

Страница 121: ...ble protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user...

Страница 122: ...106 Global Console Switch Installer and User Guide Japanese Voluntary Control Council for Interference VCCI statement...

Страница 123: ...e upgrading to support the Web interface 25 firmware viewing versions 48 installation 7 installing horizontally 15 migrating to latest firmware 25 parameters configuring and viewing in the Web interfa...

Страница 124: ...er status list updates in the OSCAR interface 77 automatic CO cable firmware upgrades configuring in the Web interface 49 B basic appliance configuration 8 Broadcast Enable 74 window 82 browsers suppo...

Страница 125: ...ades 89 D daisy chaining 17 damaged firmware 90 default configuration restoring 87 Device Reset 74 devices cascade configuring ports in the OSCAR interface 66 diagnostic test running in the OSCAR inte...

Страница 126: ...36 installation 7 24 connecting hardware 14 16 required items 8 tasks overview 7 IP address configuration options for 23 configuring in the Web interface 23 J JRE requirements for KVM sessions 10 K K...

Страница 127: ...interface 71 login timeouts 36 M Migration Wizard 26 mouse ports 2 mouse reset with OSCAR interface 74 N Name Modify window in OSCAR interface 66 Names window in OSCAR interface 65 naming target devic...

Страница 128: ...creen key use in the OSCAR interface 61 procedures To access the Console menu 84 To access the OSCAR interface Broadcast window 81 To access the OSCAR interface Commands window 74 To access the OSCAR...

Страница 129: ...SCAR interface screen saver 72 To disable the security lockout in the Web interface 42 To disconnect a target device session in the OSCAR interface 62 To disconnect a user in the OSCAR interface 77 To...

Страница 130: ...d access the AMP for an appliance 26 To tier earlier model appliances 20 To tier multiple appliances 20 To turn broadcasting off in the OSCAR interface 82 To unlock an account in the Web interface 42...

Страница 131: ...face 64 sharing options See KVM session sharing options for KVM sessions 31 SNMP configuration procedure 42 configuring general settings 43 configuring in the Web interface 29 traps enabling 44 sort o...

Страница 132: ...guring in the Web interface 39 definition 30 user accounts configuration procedure 23 39 configuring in the Web interface 29 database saving and restoring 56 deletion procedure 41 user connections dis...

Страница 133: ...from virtual media 91 feature 2 OSCAR interface session status symbol 60 starting a local session with OSCAR interface 62 Virtual Media Conversion Option cables See VCO cables W Web interface 25 58 c...

Страница 134: ...118 Global Console Switch Installer and User Guide...

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