OPERATION
22
Problem
The bottom rail does not raise or lower completely, or its location when
fully lowered has changed over time.
Solution
The batteries may be low in the battery wand, satellite battery pack, or C-size
satellite battery wand. Replace the batteries.
Check that the power source is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shade and the window
casement on inside mounts.
Check if the fabric rolls up evenly into the headrail. If not, see “Adjusting the
Bottom Rail Weight” on page 26.
Reset the travel limits. See “Adjusting the Limits” on pages 24 and 25.
See the
PowerView
®
Automation Remote Control Guide
for operation or
programming troubleshooting solutions.
Problem
Cells do not align on side-by-side shades.
Solution
Cell alignment is only guaranteed within
1
⁄
8
" when shades are ordered at the
same time, at the same height, with the same color and fabric, and when
specified on the order form.
Check that the windows are square and the same height. If necessary, adjust
shade limits.
Problem
Adjacent shades do not roll up evenly.
Solution
It is considered normal if the roll-up on both shades is within
5
⁄
16
" of each
other. If one shade rolls up tighter than another, lower and raise both shades
several times.
Reset the shade. See “Resetting the Shade (If necessary)” on page 18.
Check that the shade fabric is not catching on any brackets or components.
Check that the fabric winds evenly and does not rub against the headrail. If
uneven, see “Adjusting the Bottom Rail Weight” on page 26.
