OPERATION
18
Resetting the Shade (If Necessary)
Calibration Reset
The calibration reset is used to recalibrate the shade’s travel limits.
1.
Press and hold the programming button for approximately 6 seconds. The shade will move
slightly. Release the programming button (the light flashes red).
2.
The shade will raise to its fully open position to re-establish the upper travel limit, then
lower to the fully closed position to re-establish the lower travel limit. The shade will
move slightly twice (up, then down) to indicate that the travel limits were recalibrated.
Resetting Shade Programming
This reset erases all shade programming from memory, including group assignments,
preventing any input device from operating the shade. Its primary use is during installation to
correct group and network assignments. This reset does not affect travel limits.
1.
Press and hold the programming button for 12 seconds. The shade will move slightly after
6 seconds, then again after 12 seconds. Release the button.
2.
Refer to “Joining a Shade to a Group” on page 16 to program the shade to a group.
Troubleshooting
If your shade is not operating correctly:
■
First review the guide that came with your control device.
■
Refer to the following troubleshooting procedures for specific solutions for your shade.
If questions remain, please contact Hunter Douglas Consumer Support at
1-888-501-8364
.
Problem
The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust and/or shim
to level, if necessary.
Check that the headrail is completely inserted into the installation brackets.
See “STEP 3: Install the Shade” on page 9.
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution
Shades cannot be forced into tight inside mount window openings. If an inside
mount, make sure there is clearance between the ends of the shade and the
window casement.
Check that the installation brackets are level. Shim to level, if necessary.
