Hughes Network HN9260, Руководство по установке

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Chapter 8 • Troubleshooting
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95
If the TCP Acceleration Status is
Operational
, TCP Acceleration is enabled and
working properly. Proceed to Confirming that Web Acceleration is operational on
page 95.
3. If the TCP Acceleration Status is Disabled, restart the modem:
a. Go to the System Control Center home page.
b. In the Help section, click
Restart HN9260 .
4. If TCP Acceleration is still disabled, power cycle the modem:
a. Unplug the power cord from the power source.
b.
If the modem is connected to a DC power source , unplug the DC input cable
from the satellite modem’s power supply.
c. Wait 10 sec.
d. Plug the power cord back into the power source.
e.
If the power source is DC , plug the input cable back into the power supply.
Do not power cycle the satellite modem by unplugging the power cord from the
modem's rear panel. Doing so could result in static electricity discharge that
could shock you and/or damage the modem.
5. If TCP Acceleration is still disabled, power cycle the Ethernet device according to
the device documentation.
6. If TCP Acceleration is still disabled, restart the computer.
7. Check the
TCP Acceleration Status
field again.
If TCP Acceleration is enabled but you still cannot access the Internet, go to
Confirming that Web Acceleration is operational on page 95.
If TCP Acceleration is still disabled , contact Installer Support for assistance.
Note: TCP Acceleration Status may also be
Not Operational
(problem with the
receive or transmit link) or
Impaired
. Impaired status may result from a
number of factors; in many cases it clears within a minute or two.
Confirming that Web Acceleration is operational
Note: This section applies only if the NOC operator has enabled Web Acceleration on
the satellite modem.
Web Acceleration is a Hughes feature that enhances browsing performance on
non-secure web sites. Follow these steps to confirm that Web Acceleration is
operating properly:
1. From any System Control Center page, observe the System Status button
indicator.
•
If the indicator button is green, Web Acceleration is functioning normally.
•
If the indicator button is yellow, Web Acceleration may not be operational.
Continue to the next step.
CAUTION