Chapter 8 • Troubleshooting
1039434-0001 Revision A
107
Troubleshooting other problems
This section provides troubleshooting help for possible problems that are not
included in the preceding troubleshooting sections.
Slow speed or intermittent operation
If you notice that the modem’s transmission speed is slow or that operation is
intermittent, make sure the transmit and receive cable connectors are finger tight.
(Make sure connectors are properly aligned–not cross threaded, and finger tight with
no play.)
Viewing problem-related statistics
Note:
The Detailed Problem Statistics page and link are present on your HN9260 only
if they have been enabled by the NOC.
You can use the Detailed Problem Statistics page to view selected operational
statistics recorded over a recent specific hourly time frame.
To view statistics:
1. Click
Detailed Problem Statistics
on the System Control Center home page—or in
the left panel of other System Control Center pages.
The Detailed Problem Statistics page appears.
Figure 75: Detailed Problem Statistics
Содержание HN9260
Страница 28: ...Chapter 3 Installing the satellite modem 28 1039434 0001 Revision A ...
Страница 62: ...Chapter 4 Commissioning the satellite modem 62 1039434 0001 Revision A ...
Страница 84: ...Chapter 6 System control center 84 1039434 0001 Revision A ...
Страница 88: ...Chapter 7 LEDs 88 1039434 0001 Revision A ...
Страница 110: ...Figure 78 Selection aid for Ku and LNBs Appendix A LNB selection reference 110 1039434 0001 Revision A ...
Страница 112: ...Appendix B Updating the modem software 112 1039434 0001 Revision A ...
Страница 116: ...Appendix C Standards compliance 116 1039434 0001 Revision A ...
Страница 122: ... Index 122 1039434 0001 Revision A ...