SUN2000-(5KTL, 6KTL)-M0
User Manual
7 Maintenance
Issue 03 (2019-07-19)
Copyright © Huawei Technologies Co., Ltd.
66
Alarm ID Alarm
Name
Alarm
Severity
Possible Cause
Troubleshooting Suggestion
2065
Upgrade
Failed or
Software
Version
Unmatch
Minor
Cause ID = 1, 2 and 4
The upgrade does not
complete normally.
NOTE
Upgrade the inverter again if it is
stuck in initialization state
without generating any alarms
and cannot be restored to the
normal state during the upgrade
when the PV inputs are
disconnected and reconnected
next time.
1.
Perform an upgrade again.
2.
If the upgrade fails several
times, contact your dealer.
2066
License
Expired
Minor
Cause ID = 1
The privilege certificate
has entered the grace
period.
The privilege feature will
be invalid soon.
1.
Apply for a new certificate.
2.
Load the new certificate.
61440
Monitorin
g Unit
Faulty
Minor
Cause ID = 1
1.
The flash memory is
insufficient.
2.
The flash memory has bad
sectors.
Turn off the AC output switch and
then the DC input switch. After 5
minutes, turn on the AC output
switch and then the DC input
switch. If the fault persists, replace
the board, If the upgrade fails
several times, contact your dealer or
Huawei technical support.
2067
Faulty
Power
Collector
Major
Cause ID = 1
The power meter
communication is interrupted.
1.
Check that the power meter
settings are based on the actual
model.
2.
Check that the communications
parameters for the power meter
are the same as the SUN2000
RS485 parameter settings.
3.
Check that the power meter is
powered on, and the RS485
cable is connected correctly.